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Hendrick Lexus Charleston

Charleston, SC

4.9
1,807 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,808 reviews

August 11, 2021

My wide and I worked with Tay and he was great. No pressure, informed and pleasant about the whole process, as was the finance manager. I would recommend the Hendrick team for a new Lexus in Charlesto More

by scrimmins1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tay
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Scrimmins1, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

August 10, 2021

All of the service technicians at Lexus of Charleston are always so helpful and thorough in taking care of my vehicle's maintenance needs. Greg, the shop foreman, went out of his way to make sure my vehicle More

by Laurie Herrington
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aby
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Laurie Herrington, we are very happy we could provide you with a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

August 10, 2021

Jared Young was very helpful and made my experience with the Lexus Service team a great experience. More

by Shelley Nason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Shelley Nason, it's experiences like yours that really keep us motivated! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 09, 2021

I took my can in for my routine maintenance and Jared Young was my service consult. He was very informative about what service I need for my car and he kept me up to date on what my car needed. If I woul More

by atiradeau42
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Atiradeau42, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2021

I thought everyone was very nice seeing this was my first time get my new car serviced at this dealership. More

by Brian Tranchida
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Guadalupe
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Brian Tranchida, your satisfaction is our top priority. We hope you have a great day!

August 08, 2021

Jon has been very helpful to me and gave me updates on the status of the repairs. The vehicle was ready on time for the pick up. More

by Rey Bongalonta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Guadalupe, Linda Barry
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Rey Bongalonta, we really appreciate your positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

August 05, 2021

Thanks. Good job by Jared.I just wish Lexus had less Thanks. Good job by Jared. I just wish Lexus had less surveys. Especially ones that require 25 words or more. Here's five more words to meet the min More

by Fred Herrmann
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 09, 2021 -

Hendrick Lexus Charleston responded

Hello Fred Herrmann, thank you; we appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

August 05, 2021

Despite heavy construction, the team is still efficiently satisfying the needs of their customers through good service. More

by wendymnevins
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jon Guadalupe
Aug 09, 2021 -

Hendrick Lexus Charleston responded

Wendymnevins, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 04, 2021

My experiences with the service department are always very positive. The staff is extremely courteous, professional and efficient. My vehicle is in top shape upon departure. More

by Jhw720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jon Guadelupe
Aug 18, 2021 -

Hendrick Lexus Charleston responded

Jhw720, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! Thank you again for leaving us this response!

August 04, 2021

Can’t say enough about working with Jared Young.Always honest and professional. Always helpful and informative on what’s going on. More

by Nmccarty001
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Welsh, Zephyr Chmura, Jared Young
Aug 18, 2021 -

Hendrick Lexus Charleston responded

Nmccarty001, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! Please don't hesitate to reach out to us if there's anything more we can do!

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