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Hendrick Lexus Charleston

Charleston, SC

4.9
1,808 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,808 reviews

August 17, 2021

The service was very pleasant. Parts needed to be ordered so a brand new loaner was made available with no hassle. A video of the required repairs was a nice touch. More

by Sgmbutler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Schneider
Aug 18, 2021 -

Hendrick Lexus Charleston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for the recommendation, and have an amazing day!

August 17, 2021

Andrew Jur was very professional and caring and listened to what I said, My car was serviced and While that was being done I was given a loaner. I love owing and driving a Lexus and best of all, being treat More

by LRhyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Aug 18, 2021 -

Hendrick Lexus Charleston responded

Hi Lrhyne, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! Thank you, and have a fantastic day!

August 17, 2021

Andrew Jur made my visit fantastic. He made me feel like family and made sure I had a loaner car big enough for my kids. This is what customer service is all about! More

by chad1421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Aug 18, 2021 -

Hendrick Lexus Charleston responded

Chad1421, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 16, 2021

Jared is my go to guy every time my car needs service. The customer service as a whole was excellent. I was provided a loaner vehicle while my car was being serviced but the wait wasn’t long at all. More

by RachelT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 18, 2021 -

Hendrick Lexus Charleston responded

Rachelt, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!

August 15, 2021

My husband and I have been doing business with Hendrick Lexus Charleston for many years and Linda Barry is the best. She takes her time and ensures that you find the best Lexus for you. I highly recommen More

by asroberson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zephyr Chmura, Linda Barry
Aug 16, 2021 -

Hendrick Lexus Charleston responded

We're glad to hear you enjoyed your visit. We are happy to pass along your comments to the team here at Hendrick Lexus Charleston! We do hope we can be of assistance in the future. Take care!

August 14, 2021

Great experience, Jared Young assisted with coordinating the service work and was very communicative. I’m very happy with the end product and will certainly return for the next service milestone. More

by Ravenzozcapz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 16, 2021 -

Hendrick Lexus Charleston responded

Hi Raven, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We look forward to your next visit! Take care!

August 12, 2021

The service department, especially my guy Bill is outstanding. Bill get a 10 out of 10 in my book. Will continue to have my cars serviced as long as Bill is my rep. More

by latenitedj55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Rhett, Zephyr Chmura, Bill Ferguson
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Thank you so much for your positive comments about Hendrick Lexus Charleston! We're happy you found our staff to be so supportive during your most recent visit. We can't wait to see you again, have a great day.

August 12, 2021

I’m big on customer Service. Linda Berry what is my sales associate she kept me up-to-date on my deal and didn’t let me down I recommend her highly because she is knowledgeable and big on her job she works e More

by jovanhyman1982
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Barry
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Hello Jovan, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

August 12, 2021

I have used Jared Young for my routine service appointments and he is great to work with. He always explains to me the work being done & makes sure I have a loaner so I can keep working! Ask for More

by sandy.infinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Sandy, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Thank you for taking the time to tell us about your experience with our team and feel free to reach out to us if you need anything. Have a wonderful day.

August 12, 2021

Jared Young was a wonderful interface in the Hendrick Lexus service department. He explained things fully with a very friendly and concerned manner. Jared gets a five star rating from me. More

by eugenemflowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 13, 2021 -

Hendrick Lexus Charleston responded

Eugene, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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