
Hendrick Lexus Charleston
Charleston, SC
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Jon Guadalupe was very nice and professional Great Jon Guadalupe was very nice and professional Great customer service Will return in the future Like that they give you and estimate before the job Jon Guadalupe was very nice and professional Great customer service Will return in the future Like that they give you and estimate before the job More
I'm writing my second 5-Star review for Jared Young and Hendrick Lexus. Jared provides such great service every time I take my GX460 into the dealership. He is efficient and always has the details of my se Hendrick Lexus. Jared provides such great service every time I take my GX460 into the dealership. He is efficient and always has the details of my service and a loaner vehicle together. Jared is knowledgeable, friendly and so focused on his customers. Jared is great at communicating every step of the way and is simply a joy to work with. Thanks, Jared and Hendrick Lexus! More
Hendricks is the best. Jared Young is the best. Every time I take my car, I always ask for Jared to assist me. I live out of town and normally get a loaner car but this time my time was limited so I chos time I take my car, I always ask for Jared to assist me. I live out of town and normally get a loaner car but this time my time was limited so I chose to wait. It only took about an hour. Everyone on the Hendricks is so friendly and helpful. More
I worked with Linda Barry and she was excellent at answering all my questions and went the extra mile to make sure I was happy with my car. She was extremely professional and I look forward to working answering all my questions and went the extra mile to make sure I was happy with my car. She was extremely professional and I look forward to working with her in the future. More
Jared Young met us at the service center & took care of checking us in, getting us a loaner vehicle and setting up a tentative timeline. He kept us informed through the day and went the extra mile when the checking us in, getting us a loaner vehicle and setting up a tentative timeline. He kept us informed through the day and went the extra mile when they service required a little more time to complete. More
Andrew Jur checked me in for my RX350's 40K mi service appt on 8/18. He was pleasant, professional & processed req'd paperwork efficiently. He got me on my way in a loaner vehicle quickly & even took the appt on 8/18. He was pleasant, professional & processed req'd paperwork efficiently. He got me on my way in a loaner vehicle quickly & even took the time to tell me how to leave the dealership to catch a traffic light to travel N on hwy 17. My car was ready for me to pick up earlier than expected. Good experience. More
My experience with Hendrix based in the purchase of my vehicle was 100% satisfaction with Sumter deBrux as my salesman. And today with Jon Guadalopes assistance my service experience was 100%. He took t vehicle was 100% satisfaction with Sumter deBrux as my salesman. And today with Jon Guadalopes assistance my service experience was 100%. He took the time to walk me through all my concerns and how they were handled. He was great ! I’ll be requesting him on my next service appt. More
Jared Young met me at the door for my first service visit for my Lexus RX350. I was prepared to have a loaner and come back to Summerville bringing it back to retrieve my car the next day. Jared got me in an for my Lexus RX350. I was prepared to have a loaner and come back to Summerville bringing it back to retrieve my car the next day. Jared got me in and out for my 30k mile check up in an hour and 25 minutes. Fantastic service! More