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Hendrick Lexus Charleston

Charleston, SC

4.9
1,808 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,808 reviews

December 11, 2024

Expensive but worth it. Very thorough, fairly quick, and for a large service they always have a loaner available. Alex B was pleasant to deal with. More

by p.charity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Dec 13, 2024 -

Hendrick Lexus Charleston responded

P.charity, we really appreciate your feedback! Thank you again for the great review!

December 11, 2024

I usually go to Sheey Lexus in Richmond VA, but after the experience I had at Hendtick Lexus in Charleston, I will be switching over to them! Absolute delight to deal with them, especially my service advisor More

by nancympmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousqiet
Dec 13, 2024 -

Hendrick Lexus Charleston responded

Nancympmoore, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2024

Checked out my tire light and inflated the tire and did my second service on the car. Quick and easy! More

by Madgy56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquest
Dec 12, 2024 -

Hendrick Lexus Charleston responded

Madgy56, we are so happy to read such a great review about Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

December 09, 2024

Chase Fraser is my service advisor who is smiling and gets my tire replaced promptly. More

by sahart4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Dec 12, 2024 -

Hendrick Lexus Charleston responded

Sahart4, we are so happy to read such a great review about Hendrick Lexus Charleston! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

December 09, 2024

Lexus of Charleston has always done a fantastic job with. my vehicle and I personally love dealing with Alex B as a service representative - he's thorough, a great communicator and always timely when I am th More

by laurenrcollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Dec 12, 2024 -

Hendrick Lexus Charleston responded

Laurenrcollie, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

December 07, 2024

Bill Ferguson was super helpful. I’m a 1st time Lexus owner and he was thorough and took his time explaining the process and let me know what to expect. They have a pretty nice waiti More

by melsmith1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Dec 12, 2024 -

Hendrick Lexus Charleston responded

Melsmith1230, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2024

Thank you so much! !! Amazing I will continue to have Lexus service at Ruck hendrick car dealer More

by Alston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex levy
Dec 08, 2024 -

Hendrick Lexus Charleston responded

Alston, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

December 05, 2024

Aways fantastic and top-notch professional service. Alex B. is my absolute favorite and I always ask for him to be my service representative. He is friendly, courteous, and extremely knowledgeable in w More

by Aleks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Dec 08, 2024 -

Hendrick Lexus Charleston responded

Aleks, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

December 04, 2024

Excellent customer service, good people and always explaining very well and clearly the inspection process More

by Julianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Dec 05, 2024 -

Hendrick Lexus Charleston responded

Julianna, we really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!

December 04, 2024

Have all services at this dealership. Travel from Myrtle Beach. Dwight Stokes is service representative and is great. Explains everything being done. Great service. Highly recommend this More

by bpavlik50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Stokes
Dec 05, 2024 -

Hendrick Lexus Charleston responded

Hello Bpavlik50, we appreciate you taking the time to leave us this feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!

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