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Hendrick Lexus Charleston

Charleston, SC

4.9
1,808 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,808 reviews

October 01, 2021

Staff, facility and maintenance performed were all top notch as expected from Lexus. Special shout-out to Andrew Jur, my Customer Service Rep, who was professional and informative. More

by Jim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Oct 04, 2021 -

Hendrick Lexus Charleston responded

Jim, we really appreciate your positive review! Thanks again for taking the time to leave us this information about your recent visit. Take care!

October 01, 2021

It was a very good 20,000 mile service visit. I met Jared Young for the first time, and he was so very helpful and pleasant and really did his best to get me in and out quickly because he knew I was g More

by jennyt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 04, 2021 -

Hendrick Lexus Charleston responded

Jennyt, we are so happy to read such a great review about Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

October 01, 2021

We are a two-Lexus family, and the service we receive from this dealer is one of the reasons. Today I met Jared Young who tracked down the warranty on my tire so I didn’t have to pay for a new one when More

by Satisfied customer
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 04, 2021 -

Hendrick Lexus Charleston responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

October 01, 2021

Jared Was very friendly even though he is a Philly fan Jared Was very friendly even though he is a Philly fan and I am a Braves fan. More

by Blguest60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 04, 2021 -

Hendrick Lexus Charleston responded

Blguest60, thank you so much for your high rating! Until the next time we meet, take care! Go Philly!

September 30, 2021

My recent visit to the dealership Kevin Morrell goes above and beyond every time I’m there More

by Watkinsfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Totaro, Cali Young
Oct 02, 2021 -

Hendrick Lexus Charleston responded

Watkinsfamily, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!

September 30, 2021

If you ever need your vehicle serviced Tamara Tobin is by far the best. She really takes the time to make sure everything if wonderful. More

by Alw259
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara Tobin
Oct 02, 2021 -

Hendrick Lexus Charleston responded

Alw259, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!

September 30, 2021

Even though they are currently undergoing construction, the dealership made me feel right at home! More

by csomersd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Barry, david wagoner, alex levy
Oct 02, 2021 -

Hendrick Lexus Charleston responded

Csomersd, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

September 30, 2021

I have my 2021 Lexus ES in for its first service. Kathy Harmon was a wonderful help in the servicing process. Thank you for your many years of excellent service. More

by tamarat40
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Fort
Oct 02, 2021 -

Hendrick Lexus Charleston responded

Tamarat40, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

September 29, 2021

GREAT EXPERIENCE, KUDOS TO THE ENTIRE TEAM, SALESPERSON SAM WAS GREAT AND KAITLYN HANDLED THE DELIVERY TECH PART More

by KEVMORREL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aby, Cali Young
Sep 30, 2021 -

Hendrick Lexus Charleston responded

Kevmorrel, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

September 29, 2021

By far the best dealership around. Everyone at the dealership is extremely helpful and pleasant to deal with More

by Jared
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tamara Tobin, nick judkins, Bill Ferguson, Andrew Jur
Sep 30, 2021 -

Hendrick Lexus Charleston responded

Jared, thank you so much for the positive review! We sincerely thank you for the positive review, and look forward to seeing you again soon!

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