
Hendrick Lexus Charleston
Charleston, SC
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Great service, Alex (Service Consultant) and Josh (Service Manager) at Hendrick Lexus Charleston were very helpful with my servicing needs. Always a courteous and professional experience. They real (Service Manager) at Hendrick Lexus Charleston were very helpful with my servicing needs. Always a courteous and professional experience. They really stepped it up and made sure I was completely satisfied with a less than common issue I had with my vehicle. It is obvious they are intent on keeping their loyal customers. Thank you both! More
On Thursday I received a mail notice of a recall. On Friday morning I called Hendrick Lexus and asked if the work could be done no later than Saturday as my wife and I were leaving on Monday for the On Friday morning I called Hendrick Lexus and asked if the work could be done no later than Saturday as my wife and I were leaving on Monday for the holiday. I was told to drop off the car at 1:20 on Friday and leave it to be done by Saturday. When I got to the dealership at the prescribed time I was directed to Alex Bousquet who I had never met before. Alex is very personable, knowledgeable, and thorough. He told me that if I could stay and wait he would have the work done and the car cleaned in about an hour. He was true to his word and, as a result, my wife and I will feel a lot more comfortable about driving to our daughter's for the holiday. More
Bill Ferguson is the mail reason I use Hendrick Lexus. All of the staff there are wonderful, but I have worked with Bill for over 20 years and he is just the BEST!! I have never been disappointed with the All of the staff there are wonderful, but I have worked with Bill for over 20 years and he is just the BEST!! I have never been disappointed with the quality of work or the attention to detail in making sure my car is properly maintained, Excellent peace of mind traveling! More
Bill Ferguson is definitely 5 Star! Also his team is of the same quality! This was an exceptional visit! Thank you so much. Joyce Gardner Also his team is of the same quality! This was an exceptional visit! Thank you so much. Joyce Gardner More
Thank you Alex Bousquet for taking care of me this week, thank you for being knowledgeable, courteous and professional. Bill Ferguson normally takes care of me but he wasn’t there on my visit. He also is a thank you for being knowledgeable, courteous and professional. Bill Ferguson normally takes care of me but he wasn’t there on my visit. He also is always knowledgeable, professional and courteous, Thank you both for taking care of me. More