Hendrick Lexus Charleston

We brought our car in for a recall. Alex not only helped with this, but assisted with service we had put off for quite some time. He was knowledgeable and a pleasure to deal with. Out Alex not only helped with this, but assisted with service we had put off for quite some time. He was knowledgeable and a pleasure to deal with. Outstanding young man More

Alex was easy to work with and you just knew he would take care of you. I was so frustrated with my UX 250 and the run flats which are well cared for going flat due to punctures from objects on city stre take care of you. I was so frustrated with my UX 250 and the run flats which are well cared for going flat due to punctures from objects on city streets. I was not happy having had an Allen wrench puncture a tire. Never heard of this! Alex’s professionalism got me through it. Thanks Alex. More

The service department took my concerns seriously and addressed each one. They listened! Great job. addressed each one. They listened! Great job. More

First rate ervice from Alex and the Charleston Lexus staff. Keep up the great work! staff. Keep up the great work! More

Brought in with check engine light on. No appointment. Rodents chewed wires. All fixed in a couple of hours. No appointment. Rodents chewed wires. All fixed in a couple of hours. More

Alex Bousquet was extremely pleasant extremely efficient. He went out of his way to find out about a warranty I purchased and explained it thoroughly. Receiving the video showing the condition of my car Was He went out of his way to find out about a warranty I purchased and explained it thoroughly. Receiving the video showing the condition of my car Was extremely helpful. More

Always have a great experience with service visits at this dealership. They have you in and out quickly or supply a loaner vehicle. this dealership. They have you in and out quickly or supply a loaner vehicle. More

Alex Bousquet was very courteous and professional. He made sure that my car received the service it required. Alex also sent a video of my car service. I was impressed with his knowledge and dedicati He made sure that my car received the service it required. Alex also sent a video of my car service. I was impressed with his knowledge and dedication to his Craft. I want him to remain my consultant. I love my Lexus RC 350. He also helped me with obtaining my second key Fob. My wait was not long at all. More

Always a great experience at Lexus, came into Lexus without an appointment and was taken care of regardless, in a timely manner! without an appointment and was taken care of regardless, in a timely manner! More

Great service. Attention to detail. Lexus of Charleston is the premier dealership/service department in town Attention to detail. Lexus of Charleston is the premier dealership/service department in town More