Hendrick Lexus Charleston
Charleston, SC
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Bill Ferguson handles my maintenance needs with professionalism, excellent communication, and convenient scheduling around my busy work and home life. professionalism, excellent communication, and convenient scheduling around my busy work and home life. More
Best Dealer Ever. It is an excellent place to buy your first car or SUV. They provide excellent service in all departments.Their service representatives always go the It is an excellent place to buy your first car or SUV. They provide excellent service in all departments.Their service representatives always go the extra mile and keep you informed of everything that is going on with your vehicle. It is worth mentioning that Bill Ferguson went above and beyond my expectations and kept in touch with me at all times since, aside from the 30,000 mile service, I had two tires with nails embedded in them. Bill Ferguson and the mechanics performed an excellent service. Thank you. More
My service was seamless. The service representative, Bill Ferguson, provided a loaner car and I was in and out in 15 minutes. As always, I trust the techs to give the car a c The service representative, Bill Ferguson, provided a loaner car and I was in and out in 15 minutes. As always, I trust the techs to give the car a complete physical. More
Bill Ferguson was thorough and prompt . There was no wasted time while I waited. I look forward to dealing with Hendrick and Bill in the future! There was no wasted time while I waited. I look forward to dealing with Hendrick and Bill in the future! More
This was over & beyond any other dealership service I have experienced. The video showing everything they did & recommended showing why and then my service manager, Bill Ferguson explaining everything m have experienced. The video showing everything they did & recommended showing why and then my service manager, Bill Ferguson explaining everything made it a wonderful experience for me. Overall more than 5 stars definitely! More
The service department is amazing. Chase is the best service tech I’ve ever worked with - efficient, professional, honest and prepared. Chase is the best service tech I’ve ever worked with - efficient, professional, honest and prepared. More
This was my first service visit since I bought my Lexus. Alex handle all the service needs and kept me informed he also arranged to have a tire found to need repair fixed. Overall the entire experience was Alex handle all the service needs and kept me informed he also arranged to have a tire found to need repair fixed. Overall the entire experience was above my expectation. More