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Hendrick Lexus Charleston

Charleston, SC

Overview
Reviews
4.9
1,847 Reviews
Call Dealership (855) 533-1356
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2424 Savannah Highway

Charleston, SC

29414

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Showing 1,847 reviews

February 27, 2025

Alex made the ambiguity created by the booking entity, navigable. Thanks Alex for all of your support! More

by YM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Mar 02, 2025 -

Hendrick Lexus Charleston responded

Ym, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

February 27, 2025

Facility is very clean, they run on schedule, explained the service and cost in advance. My car was sparkly clean when I left. More

by pegi.morrill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Mar 02, 2025 -

Hendrick Lexus Charleston responded

Pegi.morrill, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

February 26, 2025

Excellent service department and loaner program. Service rep Alex also very thorough! Nice detail work after service completion. More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Feb 28, 2025 -

Hendrick Lexus Charleston responded

Hello Robert, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 25, 2025

Easy and professional. Complete and competent service. They did a great job of reviewing the items I wanted checked and provided great feedback/explanations. More

by mkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Feb 27, 2025 -

Hendrick Lexus Charleston responded

Mkelly, we are so happy to read such a great review about Hendrick Lexus Charleston! We do hope we can be of assistance in the future. Take care!

February 24, 2025

Alex is so good at his job and everybody at the dealership is so helpful! More

by mary_d_anderson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Feb 26, 2025 -

Hendrick Lexus Charleston responded

Mary_d_anderson, we really appreciate your feedback! We hope you have a great day!

February 24, 2025

Has always been a pleasure dealing with their service department. Professional, courteous, and well organized. More

by garyndubois
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Feb 26, 2025 -

Hendrick Lexus Charleston responded

Hi Gary, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

February 21, 2025

I've purchased 3 vehicles from Hendrick Lexus of Charleston and have been servicing all of my cars with them for years. Always fast and courteous service with a smile. I really appreciate having a c More

by d.hixson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet, nick judkins, Bill Ferguson, Chase Fraser
Report | Print
Feb 23, 2025 -

Hendrick Lexus Charleston responded

D.hixson, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charleston. If you have any further questions, please give us a call. We're always happy to help!

February 21, 2025

Bringing my car to Lexus for service is never a chore. I enjoy the comfy waiting room, snacks, and spaces that allow you to continue working. Everyone at Lexus is extremely friendly and always a joy to w More

by lindsaycomar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet and Josh Dewberrt
Report | Print
Feb 23, 2025 -

Hendrick Lexus Charleston responded

Lindsay, it's experiences like yours that really keep us motivated! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2025

Alex was very helpful, professional and very pleasant to work with. Always so very pleased with Lexus Service Department More

by jeannie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Feb 23, 2025 -

Hendrick Lexus Charleston responded

Jeannie, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

February 19, 2025

Top of the line service ! Bill Ferguson has been my advisor for years - he is excellent ! More

by MikeH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Report | Print
Feb 23, 2025 -

Hendrick Lexus Charleston responded

Mikeh, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

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