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Hendrick Lexus Charleston

Charleston, SC

4.9
1,768 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,768 reviews

November 30, 2024

Dom over at Hendrick Lexus Charleston did a great job with my follow up service! More

by T.Scott84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique
Dec 01, 2024 -

Hendrick Lexus Charleston responded

T.scott84, we are so happy to read such a great review about Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

November 28, 2024

Bill Ferguson handles my maintenance needs with professionalism, excellent communication, and convenient scheduling around my busy work and home life. More

by Busy working Mom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Nov 30, 2024 -

Hendrick Lexus Charleston responded

Busy Working Mom, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

November 27, 2024

Bill Ferguson is always great to work with. Keeps us informed and up to date on service. Excellent service More

by gfast1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Nov 30, 2024 -

Hendrick Lexus Charleston responded

Gfast1955, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

November 26, 2024

Best Dealer Ever. It is an excellent place to buy your first car or SUV. They provide excellent service in all departments.Their service representatives always go the More

by Mariluz RFret
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sumter Debrux, Cole Beaver, Bill Ferguson
Nov 28, 2024 -

Hendrick Lexus Charleston responded

Hello Mariluz Rfret, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!

November 25, 2024

My service was seamless. The service representative, Bill Ferguson, provided a loaner car and I was in and out in 15 minutes. As always, I trust the techs to give the car a c More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Fort, Bill Ferguson
Nov 27, 2024 -

Hendrick Lexus Charleston responded

Chuck, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charleston. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2024

Bill Ferguson was thorough and prompt . There was no wasted time while I waited. I look forward to dealing with Hendrick and Bill in the future! More

by Gilburger89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sumter Debreau, Bill Ferguson
Nov 27, 2024 -

Hendrick Lexus Charleston responded

Gilburger89, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

November 25, 2024

This was over & beyond any other dealership service I have experienced. The video showing everything they did & recommended showing why and then my service manager, Bill Ferguson explaining everything m More

by Kit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Nov 27, 2024 -

Hendrick Lexus Charleston responded

Kit, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!

November 25, 2024

The service department is amazing. Chase is the best service tech I’ve ever worked with - efficient, professional, honest and prepared. More

by rschick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Nov 27, 2024 -

Hendrick Lexus Charleston responded

Rschick, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We are always more than happy to assist you if anything else comes up. Take care!

November 25, 2024

Bill is my go to service advisor and has been for a very long time. More

by kenmoser1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Nov 27, 2024 -

Hendrick Lexus Charleston responded

Kenmoser1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We are always more than happy to assist you if anything else comes up. Take care!

November 18, 2024

This was my first service visit since I bought my Lexus. Alex handle all the service needs and kept me informed he also arranged to have a tire found to need repair fixed. Overall the entire experience was More

by jfmullin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex levy
Nov 19, 2024 -

Hendrick Lexus Charleston responded

Hello Jfmullin, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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