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Hendrick Lexus Charleston

Charleston, SC

4.9
1,808 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,808 reviews

January 18, 2025

We brought our car in for a recall. Alex not only helped with this, but assisted with service we had put off for quite some time. He was knowledgeable and a pleasure to deal with. Out More

by brienvarnado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Jan 21, 2025 -

Hendrick Lexus Charleston responded

Brienvarnado, we are so happy to read such a great review about Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

January 17, 2025

Alex was easy to work with and you just knew he would take care of you. I was so frustrated with my UX 250 and the run flats which are well cared for going flat due to punctures from objects on city stre More

by maryannepp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Jan 17, 2025 -

Hendrick Lexus Charleston responded

Maryannepp, we are so happy to read such a great review about Hendrick Lexus Charleston! If you have any further questions, please give us a call. We're always happy to help!

January 13, 2025

The service department took my concerns seriously and addressed each one. They listened! Great job. More

by Clayton_leisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Jan 16, 2025 -

Hendrick Lexus Charleston responded

Clayton_leisa, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

January 13, 2025

First rate ervice from Alex and the Charleston Lexus staff. Keep up the great work! More

by ajgraham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex levy
Jan 14, 2025 -

Hendrick Lexus Charleston responded

Ajgraham, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston!

January 11, 2025

Brought in with check engine light on. No appointment. Rodents chewed wires. All fixed in a couple of hours. More

by glevy1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquene
Jan 14, 2025 -

Hendrick Lexus Charleston responded

Glevy1, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

January 10, 2025

Alex Bousquet was extremely pleasant extremely efficient. He went out of his way to find out about a warranty I purchased and explained it thoroughly. Receiving the video showing the condition of my car Was More

by sbtaylorbh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet ⭐️⭐️⭐️⭐️⭐️
Jan 11, 2025 -

Hendrick Lexus Charleston responded

Sbtaylorbh, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 10, 2025

Always have a great experience with service visits at this dealership. They have you in and out quickly or supply a loaner vehicle. More

by Lexus Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Jan 11, 2025 -

Hendrick Lexus Charleston responded

Hello Lexus Pat, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 08, 2025

Alex Bousquet was very courteous and professional. He made sure that my car received the service it required. Alex also sent a video of my car service. I was impressed with his knowledge and dedicati More

by benny4322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Fort, nick judkins, Zayne Wilson
Jan 09, 2025 -

Hendrick Lexus Charleston responded

Benny4322, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you have any further questions, please don't hesitate to reach out!

January 08, 2025

Always a great experience at Lexus, came into Lexus without an appointment and was taken care of regardless, in a timely manner! More

by adnwakwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nick judkins
Jan 09, 2025 -

Hendrick Lexus Charleston responded

Adnwakwe, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

January 08, 2025

Great service. Attention to detail. Lexus of Charleston is the premier dealership/service department in town More

by vincentdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Fort, Sumter Debrux, Bill Ferguson
Jan 09, 2025 -

Hendrick Lexus Charleston responded

Vincentdr, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

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