Hendrick Lexus Charleston

excellent service and information on my vehicle! Enjoyed the video! Also appreciated the value for a possible trade at a later date! Thank you Fran Dionne Enjoyed the video! Also appreciated the value for a possible trade at a later date! Thank you Fran Dionne More

Bill Ferguson has always been helpful in getting in timely appointments for us and the service has always been good. timely appointments for us and the service has always been good. More

Hendrick Lexus dealership’s service waiting area is the best I’ve ever seen. It is so comfortable and accommodating with snacks and drinks. Chase Fraser, my service manager sent text updates and videos of best I’ve ever seen. It is so comfortable and accommodating with snacks and drinks. Chase Fraser, my service manager sent text updates and videos of my car service.My only criticism is I wish the dealership was closer to me. It is worth the drive, however. This is my 4th Lexus SUV and this dealership is the best. The sales people are excellent too! Thank you! More

Hendrix is very professional and thorough. Quick, efficient service. Always have my car serviced here. Quick, efficient service. Always have my car serviced here. More

Darryl Fort is a great service manager. Bill Ferguson is the best service writer I have dealt Bill Ferguson is the best service writer I have dealt More

Fantastic customer service always. Thank you Bill Ferguson & Pat Welsh with any question regarding my vehicle and service needed Thank you Bill Ferguson & Pat Welsh with any question regarding my vehicle and service needed More

Mr. James Le provided me an excellent service and Curren showed me how to operate the features of my new Lexus. Great Experience! showed me how to operate the features of my new Lexus. Great Experience! More

We had a window issue with our 2017 Lexus and was told that our extended warranty did not cover the parts and labor. In working with our service person, Chase Fraser. he was able to gain approval to cover that our extended warranty did not cover the parts and labor. In working with our service person, Chase Fraser. he was able to gain approval to cover the expense as the warranty cost nearly $5K and this was our second Lexus. Chase was punctual, thorough and very professional in our dealing with him. Thank you Chase! More

We had a phenomenal experience working with our Sales Consultant, Wilbur Wiggins and Zephyr in finance!!! Wilbur and the entire team went above and beyond to ensure my mother received the best offer and Consultant, Wilbur Wiggins and Zephyr in finance!!! Wilbur and the entire team went above and beyond to ensure my mother received the best offer and was happy with her purchase! He was very detailed and patient throughout the entire process. Wilbur even worked on his day off to ensure all of our questions were answered. Wilbur is prompt, professional, courteous and genuine!!! He is THE BEST and our forever Lexus Consultant!!! THANK YOU, WILBUR and the entire Lexus team!!! More

Great service. Would come back again. Everyone was friendly. Coffee was very good. Area was very clean. Would come back again. Everyone was friendly. Coffee was very good. Area was very clean. More