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Hendrick Lexus Charleston

Charleston, SC

4.9
1,833 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,833 reviews

March 22, 2023

It is a great experience to go to Hendrick Lexus in Charleston! They make you feel so valued and their friendliness and care for the customer is exceptional. Thank you Cole for taking care of my oil More

by Brendarodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Rymer
Mar 24, 2023 -

Hendrick Lexus Charleston responded

Hello Brendarodgers, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Mar 24, 2023 -

Brendarodgers responded

Thank you! It is a wonderful experience you all at Hendrick Lexus give us and show we are valued customers!

March 18, 2023

We are always very impressed with the great customer service and the work that is performed on our car. We especially commend Bill Ferguson and the wonderful way in which he takes care of us. Dave and More

by bikeman7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Mar 20, 2023 -

Hendrick Lexus Charleston responded

Bikeman7, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

March 18, 2023

It being always excellent services for the last 15 years. Keep it up, still room for more impressive services More

by capaez
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sam Aby, Bill Ferguson
Mar 21, 2023 -

Hendrick Lexus Charleston responded

Capaez, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 17, 2023

Bill is a great advisor and has always been thorough and conscience of my time every time I have been in the service department. They are now doing video inspections of your vehicle and sending those video More

by wdarmond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Mar 20, 2023 -

Hendrick Lexus Charleston responded

Wdarmond, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

March 15, 2023

customer service rep is very courteous and friendly. they inspected my car for regular maintenance items and detailed via video the status. Always nice to go here More

by nspiegel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Fort
Mar 18, 2023 -

Hendrick Lexus Charleston responded

Nspiegel, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 13, 2023

Amanda was amazing she streamlined the process to make it as comfortable as possible. She exceeded our expectations. More

by Keith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Oberhaus
Mar 16, 2023 -

Hendrick Lexus Charleston responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 13, 2023

Everything was on-time as usual. All requests were answered and everyone was courteous. The car was also cleaned nicely. More

by Bob Crosby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Mar 16, 2023 -

Hendrick Lexus Charleston responded

Bob, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

March 13, 2023

Great customer service! Efficient service department! Very easy to check in and overall positive experience. More

by Carolvaradi
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sumter Debrux, Kathy Harmon
Mar 16, 2023 -

Hendrick Lexus Charleston responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 12, 2023

Kathy Harmon and her team were professional and courteous. They inspected my car, found the problem, suggested solutions and solved the problem. My Lexus needed brake pads and and rotors resurfaced More

by wanda.brown99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Harmon
Mar 16, 2023 -

Hendrick Lexus Charleston responded

Wanda.brown99, we're happy you found our staff to be so supportive during your experience here at Hendrick Lexus Charleston. We look forward to your next visit! Take care!

March 10, 2023

Great and quick service. We went in for a tire problem. They fixed the problem and even pulled up a service appt. scheduled for the following week so we didn't have to come b More

by jscon12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Rymer
Mar 13, 2023 -

Hendrick Lexus Charleston responded

Jscon12, we are so happy to read such a great review about Hendrick Lexus Charleston! If you have any further questions, please give us a call. We're always happy to help!

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