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Hendrick Lexus Charleston

Charleston, SC

Overview
Reviews
4.9
1,832 Reviews
Call Dealership (855) 533-1356
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2424 Savannah Highway

Charleston, SC

29414

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Showing 1,832 reviews

March 30, 2023

Nick and tech did a great job. The video also helps see the progress and understand the service More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Totaro, Zephyr Chmura, nick judkins
Report | Print
Apr 02, 2023 -

Hendrick Lexus Charleston responded

Hello Greg, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 29, 2023

I always appreciate the experience at Hendricks Lexus. The staff is knowledgeable, professional and respectful. And the cars are first-rate! More

by secline7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sumter Debrux, Zephyr Chmura
Report | Print
Apr 01, 2023 -

Hendrick Lexus Charleston responded

Secline7, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! Feel free to reach out to us if you need anything. Have a wonderful day.

March 29, 2023

Great service visit yesterday. Clean, friendly, efficient. They sent video of the inspection. would tecommend. More

by bives
Recommend Dealer
Yes
Employees Worked With
Kathy Harmon
Report | Print
Apr 01, 2023 -

Hendrick Lexus Charleston responded

Bives, we are so happy to read such a great review about Hendrick Lexus Charleston! We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2023

Kathy Harmon was the key to my excellent experience. I never use any other device writer. More

by cbchitty
Recommend Dealer
Yes
Employees Worked With
Kathy Harmon
Report | Print
Mar 30, 2023 -

Hendrick Lexus Charleston responded

Mrs. Chitty, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 27, 2023

Excellent Service because of excellent staff. Both Sales and Service are outstanding. Would not drive from Myrtle Beach to Charleston for any other reason. More

by judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Report | Print
Mar 29, 2023 -

Hendrick Lexus Charleston responded

Judy, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Thank you for taking the time to travel and see us - that really encourages us to continue to provide an excellent experience for those just like you in your area! We do hope we can be of assistance in the future. Take care!

March 24, 2023

Courteous, professional, timely. Answered my concerns. Met all of my expectations. What else do I need to say? More

by Arogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zayne Wilson
Report | Print
Mar 27, 2023 -

Hendrick Lexus Charleston responded

Arogers, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2023

Nick has been very helpful in taking care of maintenance items and service on my Lexus ES300h. Makes owning the car easier! More

by Arden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nick judkins
Report | Print
Mar 27, 2023 -

Hendrick Lexus Charleston responded

Arden, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We are always more than happy to assist you if anything else comes up. Take care!

March 23, 2023

Arranging for service online was super easy, the loaner car provided was a beautiful new car, the service provided included a video of areas / items checked, and the technical support was knowledgeable and More

by Roy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn, Kathy Harmon
Report | Print
Mar 27, 2023 -

Hendrick Lexus Charleston responded

Roy, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 23, 2023

They were caring friendly well mannered young men . They was even very helpful in getting me great help More

by Alicebgrant52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zayne Wilson, Andrew Robinson
Report | Print
Mar 27, 2023 -

Hendrick Lexus Charleston responded

Alicebgrant52, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2023

It is a great experience to go to Hendrick Lexus in Charleston! They make you feel so valued and their friendliness and care for the customer is exceptional. Thank you Cole for taking care of my oil More

by Brendarodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Rymer
Report | Print
Mar 24, 2023 -

Hendrick Lexus Charleston responded

Hello Brendarodgers, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

Mar 24, 2023 -

Brendarodgers responded

Thank you! It is a wonderful experience you all at Hendrick Lexus give us and show we are valued customers!

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