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Hendrick Lexus Charleston

Charleston, SC

4.9
1,808 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,808 reviews

February 17, 2025

Bill Ferguson has been my service person for an extended time with my Lexus LS 460 L and I have always had excellent response and service for my vehicle. To date, I have had superb attention to my vehicle, More

by jmmoses14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Feb 20, 2025 -

Hendrick Lexus Charleston responded

Jmmoses14, we are so happy to read such a great review about Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

February 14, 2025

Alex B and his team provided great service when I arrived for my appointment. He listened to my concern and was able to have a technician (Brian L) look at the issue right away. The video from Brian while my More

by chunn7
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet, Brian Lachel
Feb 18, 2025 -

Hendrick Lexus Charleston responded

Chunn7, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2025

Alex and Hendrick Lexus provide unparalleled service. They make working with them easy and stressfree. More

by seanl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Feb 18, 2025 -

Hendrick Lexus Charleston responded

Seanl, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

I would like to thank Wilbur Wiggins for helping me get my new Lexus! He was so nice and helpful. I would recommend him if you are looking for a new car. More

by reneehyman
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
Feb 18, 2025 -

Hendrick Lexus Charleston responded

Reneehyman, we are so happy to read such a great review about Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2025

Alex Bousquet and Lexus of Charleston were extremely accommodating and kind. They replaced my damaged tire at no charge as I had the wheel entire warranty and I was able to get on my way. I am not from More

by raniastogo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Feb 18, 2025 -

Hendrick Lexus Charleston responded

Raniastogo, we are so happy to read such a great review about Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

February 14, 2025

Bought a Lexus IS 350 from Sumter debrux and had a great experience. Very smooth and low pressure purchase. More

by Madhill98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sumter Debrux
Feb 18, 2025 -

Hendrick Lexus Charleston responded

Madhill98, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

February 14, 2025

Great customer service. Alex B is always a pleasure to work with. He makes me feel valued and respects my time. I would definitely recommend both Alex and Hendricks Lexus of More

by golfingwayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Feb 18, 2025 -

Hendrick Lexus Charleston responded

Golfingwayne, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2025

The service appointment went flawlessly. Service was completed very quickly while we waited in the lounge area. More

by Jack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson, alex levy
Feb 13, 2025 -

Hendrick Lexus Charleston responded

Jack, we're glad to hear you enjoyed your visit. If you have any further questions, please don't hesitate to reach out!

February 10, 2025

I have been a customer of Hendricks Lexus Charleston for many years. They have always given world class service. My latest service rep is Alex Bousquet who replicates the Hendricks Lexus reputation for qual More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet, Service Rep
Feb 14, 2025 -

Hendrick Lexus Charleston responded

Gary, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out if there's anything additional we can do for you.

February 07, 2025

My service rep was Dwight Stokes for my 50,000 mile checkup. He did an excellent job of keeping my informed of the problems and solutions for my car - by phone not E-Mail or text. I More

by Ttwilliams5777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dwight Stokes
Feb 11, 2025 -

Hendrick Lexus Charleston responded

Ttwilliams5777, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

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