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Hendrick Lexus Charleston

Charleston, SC

4.9
1,768 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,768 reviews

December 18, 2024

Bill Furgeson takes incredible care of us. Our cars are maintained and the chargers are reasonable. Deeply appreciated! Thank you! More

by Douglas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Dec 21, 2024 -

Hendrick Lexus Charleston responded

Douglas, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day!

December 18, 2024

Bill Ferguson has provided the most professional positive service for all of our 3 Lexus !! We would not consider another Service Writer for our vehicles. Thorough. Knowledgeable. Professional. Customer ori More

by Margeo895
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sumter Debrux, Bill Ferguson
Dec 21, 2024 -

Hendrick Lexus Charleston responded

Margeo895, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

December 18, 2024

Service at this dealership is always top notch. Especially with Bill Ferguson as my advisor.Bill keeps me informed regarding time expectancy and repairs needed or not needed. I'll always ask for Bi More

by latenitedj55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Dec 21, 2024 -

Hendrick Lexus Charleston responded

Latenitedj55, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 17, 2024

Alex is always helpful and courteous . Alex I appreciate you addressing my questions and making recommendations. More

by porterse
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquest
Dec 20, 2024 -

Hendrick Lexus Charleston responded

Porterse, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

December 17, 2024

Dealer did a great job servicing our vehicle. Alex Bousquet capably explained all services rendered and did a thorough job when he described future service needs and options. More

by hal.kolpak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Dec 20, 2024 -

Hendrick Lexus Charleston responded

Hal.kolpak, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!

December 16, 2024

Everyone that I interacted with was cordial, professional and welcoming. Alex Bousquest ,customer service representative was helpful and understanding. Great job. More

by sajcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Brousquet
Dec 20, 2024 -

Hendrick Lexus Charleston responded

Sajcr, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

December 13, 2024

My service manager Alex Bousquet was courteous, patient and professional. Thank you for great service. More

by stevegarci968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Dec 14, 2024 -

Hendrick Lexus Charleston responded

Stevegarci968, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2024

Great service! !! Comfortable lounge with snacks! Alex explained everything thoroughly about car and it’s service! More

by marilynmsmith1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bourquex
Dec 15, 2024 -

Hendrick Lexus Charleston responded

Marilynmsmith1130, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2024

Expensive but worth it. Very thorough, fairly quick, and for a large service they always have a loaner available. Alex B was pleasant to deal with. More

by p.charity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Dec 13, 2024 -

Hendrick Lexus Charleston responded

P.charity, we really appreciate your feedback! Thank you again for the great review!

December 11, 2024

I usually go to Sheey Lexus in Richmond VA, but after the experience I had at Hendtick Lexus in Charleston, I will be switching over to them! Absolute delight to deal with them, especially my service advisor More

by nancympmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousqiet
Dec 13, 2024 -

Hendrick Lexus Charleston responded

Nancympmoore, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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