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Hendrick Lexus Charleston

Charleston, SC

4.9
1,825 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,826 reviews

July 03, 2023

They were very professional and thorough and Chase was a pleasure to do business with. We love the video they provided, they’re the only dealership that adds this nice touch to the service they perform. More

by Jodybarton219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Jul 06, 2023 -

Hendrick Lexus Charleston responded

Jodybarton219, we are glad we could help! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 03, 2023

Great atmosphere. Great vehicles to choose from. Good customer experience. Outstanding people in the sales process More

by Lonnie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlin, James Le, Ross Adamek
Jul 06, 2023 -

Hendrick Lexus Charleston responded

Lonnie, we are glad we could help! Thanks again for the recommendation, and have an amazing day!

July 03, 2023

I received very professional and prompt service. Floyd Patterson is polite, professional and an excellent representative. More

by lwyatt1776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Patterson
Jul 06, 2023 -

Hendrick Lexus Charleston responded

Lwyatt1776, we are so happy to read such a great review about Hendrick Lexus Charleston! Until the next time we meet, take care!

July 03, 2023

Very professional and excellent customer service. For service I use Chase Fraser who is exceptional....Very pleased all the way around with Hendrix ...Very nice environment and taking great care of More

by hollybook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Jul 06, 2023 -

Hendrick Lexus Charleston responded

Hollybook, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

July 02, 2023

Very helpful and professional service representatives. They strive to keep the customer informed about the service with very useful videos! More

by jackbaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Rymer
Jul 06, 2023 -

Hendrick Lexus Charleston responded

Jackbaron, we are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon!

June 29, 2023

Terrance Middleton was Awesome and customer service was Great. I will rate the overall day as Excellent More

by Tmanigo$23
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Terrance Middleton, Raymond Rhett
Jul 03, 2023 -

Hendrick Lexus Charleston responded

Hi Tmanigo$23! We're so happy we were able to help you out! Thanks again for the recommendation, and have an amazing day!

June 29, 2023

Alway a pleasure to have my car serviced . Bill Ferguson does an outstanding job keeping me informed on what is going on with the service. More

by jennywreynolds
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Jul 03, 2023 -

Hendrick Lexus Charleston responded

Jennywreynolds, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

June 29, 2023

I was not planning to buy a car on the day of my purchase. But I had been considering a Lexus because of the excellent Consumer Reports reviews. Martin Kappauf replied quickly to my online inquiry More

by 71husker
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Martin Kappauf
Jul 03, 2023 -

Hendrick Lexus Charleston responded

Hi 71husker, thank you so much for your positive comments about Hendrick Lexus Charleston! We are always more than happy to assist you if anything else comes up. Take care!

June 28, 2023

Great experience from beginning to end. The sales rep, Mr. Terrence Middleton, was most helpful and very knowledgeable about the vehicle in which we were interested. Everyone in the process More

by tommy
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Kennedy Rogers, Terrance Middleton
Jun 30, 2023 -

Hendrick Lexus Charleston responded

Tommy, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

June 28, 2023

Hendrix Lexus is professional and clean and Nick, my service department advisor, is always friendly and knowledgeable about my repair. More

by Kelly
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
nick judkins, Nicholas Judkins
Jun 30, 2023 -

Hendrick Lexus Charleston responded

Kelly, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Feel free to reach out to us if you need anything. Have a wonderful day.

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