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Hendrick Lexus Charleston

Charleston, SC

Overview
Reviews
4.9
1,768 Reviews
Call Dealership (855) 533-1356
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2424 Savannah Highway

Charleston, SC

29414

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Showing 1,768 reviews

May 01, 2023

Hendricks Lexus is very customer oriented and always strives to exceed expectations! This was no exception Chase Fraser provided outstanding service and always has a smile on his face! More

by BillKil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dane Souris, Chase Fraser
Report | Print
May 03, 2023 -

Hendrick Lexus Charleston responded

Billkil, we are so happy to read such a great review about Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

April 29, 2023

prompt service ,gave best price ,great staff to work with ,fast and very professional we would buy a car there again More

by tom
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ross Adamek
Report | Print
May 01, 2023 -

Hendrick Lexus Charleston responded

Tom, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 29, 2023

Never owned a Lexus before but I am very happy with all the services i have recieved. From the buying process, the finance process and now the first service. Everyone I talk to at the dealership seems inve More

by davidray47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Harmon
Report | Print
May 01, 2023 -

Hendrick Lexus Charleston responded

Davidray47, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

April 28, 2023

Great job as always! Keep up the outrageous customer service! Special appreciations to Bill Ferguson and Raymond Rhett. More

by Jeannette Glenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Rhett, Bill Ferguson
Report | Print
May 01, 2023 -

Hendrick Lexus Charleston responded

Jeannette Glenn, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2023

I have been going to this dealership for many years and have always had the best experience. Their personnel are very friendly and professional and the facilities are top notch. More

by hbomb26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zayne Wilson
Report | Print
Apr 27, 2023 -

Hendrick Lexus Charleston responded

Hbomb26, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2023

Special thanks to Cole and Teresa for help in coordinating 15K mile service and technology assist. More

by mjakab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teresa, Cole Rymer
Report | Print
Apr 27, 2023 -

Hendrick Lexus Charleston responded

Mjakab, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2023

Always a pleasure to work with your team. Most importantly, the professionalism of all the staff is very impressive! More

by fbaker10
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Joseph Le, Ross Adamek
Report | Print
Apr 27, 2023 -

Hendrick Lexus Charleston responded

Fbaker10, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

April 24, 2023

Prompt service. Information clear and concise . I appreciate the complimentary car wash. Cost of service discussed at entry More

by Ees48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young
Report | Print
Apr 26, 2023 -

Hendrick Lexus Charleston responded

Ees48, we're glad to hear you enjoyed your visit. We are always more than happy to assist you if anything else comes up. Take care!

April 21, 2023

Always very friendly and professional - staff is thorough in explaining what is recommended and why. More

by Kverner
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Report | Print
Apr 25, 2023 -

Hendrick Lexus Charleston responded

Kverner, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

April 20, 2023

My service advisor, Floyd, worked me in as an out of town customer. I was in and out in 2 hours. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Patterson
Report | Print
Apr 23, 2023 -

Hendrick Lexus Charleston responded

Jeff, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We are always more than happy to assist you if anything else comes up. Take care!

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