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Hendrick Lexus Charleston

Charleston, SC

4.9
1,768 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,768 reviews

May 12, 2023

Maintenance went very well (1st one), the wait was minimal (1hr), and the customer waiting lounge was second to none I’ve experienced in the past. My Rep (Justin), went above and beyond with professio More

by 3Samuell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nick judkins
May 16, 2023 -

Hendrick Lexus Charleston responded

3samuell, we are so happy to read such a great review about Hendrick Lexus Charleston!

May 10, 2023

Kathy in the service department is wonderful. She is always helpful, pleasant, informative and accommodating. More

by Blm11122011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Harmon
May 12, 2023 -

Hendrick Lexus Charleston responded

Blm11122011, we are so happy to read such a great review about Hendrick Lexus Charleston! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

May 10, 2023

I always receive great service when I bring the RX in for required service any provided a loner More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathy Harmon
May 12, 2023 -

Hendrick Lexus Charleston responded

Rich, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

May 10, 2023

Competent and capable service experience. Everything was done very professionally and on time. Very satisfied. More

by Paulahmci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Patterson
May 12, 2023 -

Hendrick Lexus Charleston responded

Paulahmci, we are so happy to read such a great review about Hendrick Lexus Charleston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

May 09, 2023

Floyd Patterson knocked it out of the ring again. His service was exceptional very pleasant to work with. Highly recommend Floyd. More

by Petesdeli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Patterson
May 12, 2023 -

Hendrick Lexus Charleston responded

Petesdeli, we're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

May 03, 2023

Quick and efficient . I really appreciated the vacuum and car wash in addition to setvice More

by Mots7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
May 05, 2023 -

Hendrick Lexus Charleston responded

Mots7, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2023

The employees are both professional and friendly. The job was finished within the promised time frame. Very nice waiting area. More

by SSqc
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Floyd Patterson
May 05, 2023 -

Hendrick Lexus Charleston responded

Ssqc, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

May 02, 2023

Matthew and Delaney were very helpful and pleasant. Both of them were very pleasant and easy to deal with. More

by Michelle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Valsko and Delaney Andrews, Zephyr Chmura
May 04, 2023 -

Hendrick Lexus Charleston responded

Michelle, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

May 01, 2023

Service is always a positive experience at Hendrick Lexus Charleston. Service Advisor Bill Ferguson always anticipates my needs and takes care of them before I ask. Easy in, easy out, all faces friendly an More

by Pam29466
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
May 04, 2023 -

Hendrick Lexus Charleston responded

Pam29466, we're glad to hear you enjoyed your visit. Until the next time we meet, take care!

May 01, 2023

We had a great experience at Hendrick Lexus when buying our new car. Terrence provided updates about our vehicle's status as it shipped to us. The entire staff was helpful as we learned about the car and t More

by Driving Mama
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Terrance Middleton, Zephyr Chmura
May 04, 2023 -

Hendrick Lexus Charleston responded

Driving Mama, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care!

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