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Hendrick Lexus Charleston

Charleston, SC

4.9
1,814 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,814 reviews

July 18, 2023

The sales and finance team at Hendricks do a great job informing the customer of all the necessary details behind a car purchase. Great customer service and concern making the process easy. Thank you John More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Totaro, Andrew Robinson
Jul 20, 2023 -

Hendrick Lexus Charleston responded

Dave, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 17, 2023

Cole Rymer in the Service Department is excellent! He is attentive, responsive, he communicates progress and issues clearly, and is always accommodating. More

by agaffney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Rymer
Jul 19, 2023 -

Hendrick Lexus Charleston responded

Hi Agaffney, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations!

July 15, 2023

Matthew Vasko was extremely helpful, knowledgeable, and great to work with-not your typical salesman. Kaitlyn Rich was knowledgeable, able to explain things easily, and a great pleasure to work with. Every More

by kellywadford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Vasko, Kaitlyn Eich, Zephyr Chmura
Jul 18, 2023 -

Hendrick Lexus Charleston responded

Kellywadford, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 15, 2023

The dealership was great went above and Beyond for our service 👏🙌Raymond Rhett was very professional and helpful👏 More

by clebrown555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Rhett
Jul 17, 2023 -

Hendrick Lexus Charleston responded

Clebrown555, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

Jul 17, 2023 -

clebrown555 responded

This experience has been very much I thanks Raymond Rhett for his excellent service👏

July 14, 2023

Once you buy your car the good treatment ends. They do not communicate with the customers and are really rude. More

by Eagates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Linda Barry, Kathy Harmon
Jul 17, 2023 -

Hendrick Lexus Charleston responded

Hi Eagates, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional and are disappointed to hear how yours went. Would you mind giving us a call so that we may discuss it with you further? Please contact (Cali Young at 843-852-4672) at your convenience. Thank you!

July 14, 2023

Rick Hendricks Lexus It has been a pleasure working with your sales person, Raymond Rhett, He was very professional and showed excellent customer service. excellent customer service.L He was very helpful a More

by Deyacomm
Recommend Dealer
Yes
Employees Worked With
Raymond Rhett, Andrew Robinson
Jul 17, 2023 -

Hendrick Lexus Charleston responded

Deyacomm, we are so happy to read such a great review about Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2023

Attentive, trustworthy, focused on customer, excellent areas to wait for car to be done. Highly recommend More

by cfrboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser, Zayne Wilson
Jul 17, 2023 -

Hendrick Lexus Charleston responded

Cfrboyd, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

July 14, 2023

Linda helped us today solve an issue with the dmv today. She is always very friendly and ready to help... before and after the sale. Thank you Linda!! More

by Joe Binz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linda Barry
Jul 17, 2023 -

Hendrick Lexus Charleston responded

Joe Binz, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 13, 2023

Everyone went above and beyond to help me with my problem. From the advisor to the service manager to the Sales Dept to the service inspection department. More

by amandaconn01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt and Jon , Kathy Harmon
Jul 15, 2023 -

Hendrick Lexus Charleston responded

Amandaconn01, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

July 13, 2023

Chase is great, I will always use him , when I come in for service. Thanks More

by spearfam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Jul 15, 2023 -

Hendrick Lexus Charleston responded

Spearfam4, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Thank you, and have a fantastic day!

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