Hendrick Lexus Charleston

Very good and highly professional. They made the visit a pleasure with welcome arms. It was indeed a pleasure, They made the visit a pleasure with welcome arms. It was indeed a pleasure, More

Excellent customer service and Bill Ferguson has taken care of us since we moved to the Charkeston area care of us since we moved to the Charkeston area More

customer service is outstanding. Lounge and coffee bar make the waiting a pleasant experience. I have no compliants. Lounge and coffee bar make the waiting a pleasant experience. I have no compliants. More

Our total experience was amazing! The team was very professional! And it didn’t take all day which made my day because I was on call at the hospital! The team was very professional! And it didn’t take all day which made my day because I was on call at the hospital! More

Been using Hendrick Lexus Charleston for service since 2014. Bill Ferguson is my go-to person. Bill oversees the condition/maintenance of my vehicle. I leave it all up to Bill which is a testament to h 2014. Bill Ferguson is my go-to person. Bill oversees the condition/maintenance of my vehicle. I leave it all up to Bill which is a testament to how much I trust him. More

Very customer friendly, professional, clean and inviting atmosphere. Staff most courteous, helpful, knowledgeable and ready to assist. The variety of vehicles available span a large range with options rea atmosphere. Staff most courteous, helpful, knowledgeable and ready to assist. The variety of vehicles available span a large range with options readily available to secure a request if not present. More

new car purchase smooth and without stress. only issue was long wait for vehicle to get to the dealership, which was out of the dealership's control. only issue was long wait for vehicle to get to the dealership, which was out of the dealership's control. More

Purchased our car in 2020. Wanted to get serviced there but always wanted to 2 or 3 weeks out for basic service. That’s a no go for us, when there’s a Toyota deal shop 4 miles Wanted to get serviced there but always wanted to 2 or 3 weeks out for basic service. That’s a no go for us, when there’s a Toyota deal shop 4 miles from my job that gets me in and out in 45 minutes. I was told things were better and gave them another try for service. Pretty good time but the technician never reset the maintenance minder. Getting better but not quite great service. More

Service was very slow this trip. I don’t mind waiting for two hours but three hours is a long time. Your prices on your tires are way over priced. You used to have competitive prices I don’t mind waiting for two hours but three hours is a long time. Your prices on your tires are way over priced. You used to have competitive prices on tires now you are about three to four hundred dollars more. More

30,000 mile service. Kathy, service representative was very nice and professional to deal with. Explained everything that would be done at this service. Once service was Kathy, service representative was very nice and professional to deal with. Explained everything that would be done at this service. Once service was finished she was quick to get me out the door. Perfect service! More