Hendrick Lexus Charleston

Top of the line service ! Bill Ferguson has been my advisor for years - he is excellent ! Bill Ferguson has been my advisor for years - he is excellent ! More

My phone calls weren't getting returned, I don't believe they looked for the projectile that went through the sunroof and struck metal. When I got my car back it still had broken glass. My wife was lied too they looked for the projectile that went through the sunroof and struck metal. When I got my car back it still had broken glass. My wife was lied too about a projectile not being found and the vehicle hadn't bee looked at. This Motors is the 3rd incident and now my wife want's to go back to Baker Motors More

In my opinion what has given this Lexus dealership an A+ rating is that when we moved to SC they treated us and our two RX’s (which were purchased in CT) like we were long standing customers. We’ve since pu rating is that when we moved to SC they treated us and our two RX’s (which were purchased in CT) like we were long standing customers. We’ve since purchased from them and this excellent customer support continues. I also want to mention that Alex Bousquet is definitely a knowledgeable and courteous asset to your company and we enjoy dealing with him and your dealership. More

I’ve used this dealership over 30 years and hopefully will continue to use them in the future will continue to use them in the future More

Exceptional Service at Hendrick Lexus on Savannah Hwy! February 11, 2025 I've always had excellent experiences at Hendrick Lexus on Savannah Hwy, and yesterday was no exception. Every visit, the automo February 11, 2025 I've always had excellent experiences at Hendrick Lexus on Savannah Hwy, and yesterday was no exception. Every visit, the automotive technicians provide top-notch service, and the team who wash the cars always do a great job. The service advisors consistently deliver quality and attentive service. Yesterday, however, my experience was truly extraordinary. In the two years I've been a customer, no one had ever spoken to me in my native language, Spanish. My service advisor, Jason Shermer, initially spoke to me in English and then asked where I was originally from. When I mentioned I was from Puerto Rico, he seamlessly switched to Spanish, and we continued our conversation in my native language. This added a personal touch that made the experience even more memorable. Jason Shermer was incredibly friendly, professional, and respectful, making my visit even more pleasant. His ability to connect with me in Spanish gave me a different and enhanced level of service that I truly appreciated. Thank you, Hendrick Lexus, for consistently providing excellent service and for having such outstanding team members like Jason. More

Very attentive and strives to provide the best service possible. Jason Shermer the Service Advisor kept me informed throughout the process on my Lexus service appointment. possible. Jason Shermer the Service Advisor kept me informed throughout the process on my Lexus service appointment. More

Alex Bousguet was very helpful and explained our Lexus service details sufficiently. He’s a true professional and upholds the principles that Lexus exemplifies. Pleasure to work with Alex and I look forwa service details sufficiently. He’s a true professional and upholds the principles that Lexus exemplifies. Pleasure to work with Alex and I look forward to his assistance next time we bring my wife’s vehicle in. More

Just an amazing experience. Professional and transparent. Alex Bousquet was great to work with. Best car cleaning I’ve had. Their new cleaning team was a great hire. Professional and transparent. Alex Bousquet was great to work with. Best car cleaning I’ve had. Their new cleaning team was a great hire. More

Wouldn’t take my car to any other place! ! Service is A+. See you in 6 months. ! Service is A+. See you in 6 months. More

Alex Bousquet is the ultimate service advisor! Not only is he extremely knowledgeable, but he is professional and personal. I feel very confident when we take our Lexus to him and Hendrick! Not only is he extremely knowledgeable, but he is professional and personal. I feel very confident when we take our Lexus to him and Hendrick! More