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Hendrick Lexus Charleston

Charleston, SC

4.9
1,846 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,846 reviews

March 31, 2025

I love my Lexus and am thankful to have a service advisor like Alex Bousquet. He always give amazing advice and suggestions, making my service experience great. My car is in perfect condition because of him. More

by juliaelaina1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Apr 04, 2025 -

Hendrick Lexus Charleston responded

Juliaelaina1, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We are always more than happy to assist you if anything else comes up. Take care!

March 28, 2025

hats off to Brendan Borders who saw that the call center had not planned for enough time to repair my tire. With input from service manager, the technician stayed late and had my tire replaced and car washe More

by edwardjkosinski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan Borders
Mar 28, 2025 -

Hendrick Lexus Charleston responded

Edwardjkosinski, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

March 27, 2025

Alex Bousquet was very helpful and he made it very easy to get my issue resolved. More

by steveihrke61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Mar 29, 2025 -

Hendrick Lexus Charleston responded

Hello Steveihrke61, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2025

Great service experience as always! Alex was informative! Waiting room was very comfortable and clean! More

by Rbt986
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
alex levy
Mar 26, 2025 -

Hendrick Lexus Charleston responded

Rbt986, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

March 24, 2025

Bill Ferguson did a good job helping me with my service questions and decision. Thanks! More

by JClay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Mar 28, 2025 -

Hendrick Lexus Charleston responded

Jclay, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 22, 2025

Alex Bousquat did excellent job. He was very respectful of my time. He kept me informed at every turn. More

by willis.reasoner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquat
Mar 24, 2025 -

Hendrick Lexus Charleston responded

Willis.reasoner, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

March 22, 2025

Hendrick Lexus Charleston is the best car dealership. Bill Ferguson and his team are always kind, friendly, professional, and overall great. I would highly recommend them to others and do so quite ofte More

by brobinson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Mar 24, 2025 -

Hendrick Lexus Charleston responded

Hello Brobinson, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

March 22, 2025

we always have exceptional service from Bill Ferguson at Hendrick Lexus in Charleston. Our car is serviced in a timely manner and and work performed is explained fully. The entire "crew" is 100 plus ... More

by Dot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Mar 24, 2025 -

Hendrick Lexus Charleston responded

Dot, thank you so much for your high rating! We hope you have a great day!

March 21, 2025

Thank you to Alex Bousquet, John Omvig and the entire team for taking care of my vehicle and getting it done quickly. More

by Kaitlyn E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Mar 23, 2025 -

Hendrick Lexus Charleston responded

Kaitlyn E, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

March 21, 2025

Excellent service as ajways and always prompt on getting your car ready to pick up. More

by Nothing4487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Mar 24, 2025 -

Hendrick Lexus Charleston responded

Nothing4487, thank you for the high star rating! We are always more than happy to assist you if anything else comes up. Take care!