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Hendrick Lexus Charleston

Charleston, SC

4.9
1,768 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,768 reviews

July 21, 2023

From the moment we walked in the door we felt understood. It was Iike Wilber had known us forever. The dealership was clean and welcoming. We had the pleasure of working with Will Gladden as well. Very More

by ashleysmith96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Gladden - 5 stars!!! , Wilbur Wiggins
Jul 25, 2023 -

Hendrick Lexus Charleston responded

Ashleysmith96, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 20, 2023

Very attentive and courteous, I really like the video inspection and their waiting area is very nice. More

by ronsmith960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nick judkins, Ross Adamek
Jul 24, 2023 -

Hendrick Lexus Charleston responded

Hello Ronsmith960, we appreciate you taking the time to leave us this feedback. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

July 19, 2023

They were amazing! Extraordinary communication every step of the way! Excellent recommendations & repairs. Very trustworthy. Will definitely be taking our Lexus back ! More

by tameragaltelli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Rymer
Jul 23, 2023 -

Hendrick Lexus Charleston responded

Hello Tameragaltelli, thank you; we appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

July 19, 2023

Had another great service at Hendrick Lexus. I had a great loaner car, my car was serviced and this time my car came back almost as clean as when I bought it! I understand it’s a new cleaning se More

by lisaaudrey2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Jul 23, 2023 -

Hendrick Lexus Charleston responded

Lisaaudrey2, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Thank you, and have a fantastic day!

July 18, 2023

The sales and finance team at Hendricks do a great job informing the customer of all the necessary details behind a car purchase. Great customer service and concern making the process easy. Thank you John More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Totaro, Andrew Robinson
Jul 20, 2023 -

Hendrick Lexus Charleston responded

Dave, we really appreciate your feedback! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 17, 2023

Cole Rymer in the Service Department is excellent! He is attentive, responsive, he communicates progress and issues clearly, and is always accommodating. More

by agaffney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cole Rymer
Jul 19, 2023 -

Hendrick Lexus Charleston responded

Hi Agaffney, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations!

July 15, 2023

The dealership was great went above and Beyond for our service 👏🙌Raymond Rhett was very professional and helpful👏 More

by clebrown555
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Rhett
Jul 17, 2023 -

Hendrick Lexus Charleston responded

Clebrown555, your satisfaction is our top priority. Please don't hesitate to reach out if there's anything additional we can do for you.

Jul 17, 2023 -

clebrown555 responded

This experience has been very much I thanks Raymond Rhett for his excellent service👏

July 15, 2023

Matthew Vasko was extremely helpful, knowledgeable, and great to work with-not your typical salesman. Kaitlyn Rich was knowledgeable, able to explain things easily, and a great pleasure to work with. Every More

by kellywadford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Vasko, Kaitlyn Eich, Zephyr Chmura
Jul 18, 2023 -

Hendrick Lexus Charleston responded

Kellywadford, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 14, 2023

Rick Hendricks Lexus It has been a pleasure working with your sales person, Raymond Rhett, He was very professional and showed excellent customer service. excellent customer service.L He was very helpful a More

by Deyacomm
Recommend Dealer
Yes
Employees Worked With
Raymond Rhett, Andrew Robinson
Jul 17, 2023 -

Hendrick Lexus Charleston responded

Deyacomm, we are so happy to read such a great review about Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 14, 2023

Attentive, trustworthy, focused on customer, excellent areas to wait for car to be done. Highly recommend More

by cfrboyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser, Zayne Wilson
Jul 17, 2023 -

Hendrick Lexus Charleston responded

Cfrboyd, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

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