Hendrick Lexus Charleston

Dane Souris and Kaitlyn Eich I am so extremely satisfied. Dane was so helpful with finding exactly what I wanted. We did everything without me being there. Kaitlyn then spent quality time going ov satisfied. Dane was so helpful with finding exactly what I wanted. We did everything without me being there. Kaitlyn then spent quality time going over all of the technology features. Thank you both for an EXCEPTIONAL EXPERIENCE! More

Linda Barry , Cody Goodman, Kaitlyn Eich. Amazing experience amazing staff . Thank you Hendrick Lexus Charleston Amazing experience amazing staff . Thank you Hendrick Lexus Charleston More

Sumter DeBrux and Kaitlyn Eich were so amazing. Thank you both for you time and efforts! Thank you both for you time and efforts! More

Wilbur Wiggins is a true professional at his craft. He answered our questions about the choice of vehicles, financing and all aspects of the buying experience without pressuring us in any way. This was He answered our questions about the choice of vehicles, financing and all aspects of the buying experience without pressuring us in any way. This was our first experience with Lexis and Wilber, but it will not be our last. More

This is my third purchase from this dealership, the staff is very professional and knowledgeable. Great service from management, sales and service! Sam Aby is my favorite salesman, he really goes the extra is very professional and knowledgeable. Great service from management, sales and service! Sam Aby is my favorite salesman, he really goes the extra mile. Connie C More

Sam Aby and Kaitlyn Eich were fantastic. The experience was exceptional and we a repeat customers for a reason! The experience was exceptional and we a repeat customers for a reason! More

I have purchased 3 Lexus vehicles from Sam Eby at Hendrick Lexus in Charleston and all of my experiences have been great. Hendrick Lexus in Charleston and all of my experiences have been great. More

Kennedy was amazing. She was patient and very thorough. She made what could be a very complicated system easy to understand. Thank you so much. She was patient and very thorough. She made what could be a very complicated system easy to understand. Thank you so much. More

Jesse Baker and Kaitlyn Eich Excellent experience. Friendly, professional and courteous. I was taken care of from beginning to end. Friendly, professional and courteous. I was taken care of from beginning to end. More

Title: Exceptional Customer Service Experience with Kathy Harmon at Lexus Rating: ⭐⭐⭐⭐⭐ (5/5) Review: I recently had the pleasure of visiting Lexus and was fortunate enough to have Kathy Harmon assi Harmon at Lexus Rating: ⭐⭐⭐⭐⭐ (5/5) Review: I recently had the pleasure of visiting Lexus and was fortunate enough to have Kathy Harmon assist me throughout my experience. From the moment I walked through the door, Kathy demonstrated the epitome of outstanding customer service. Her professionalism, knowledge, and genuine care made my Lexus experience truly exceptional. Kathy's warm and welcoming demeanor immediately put me at ease. She patiently listened to my inquiries and took the time to understand my needs. Her extensive product knowledge and attention to detail allowed her to provide thorough answers to all of my questions. It was evident that she is highly skilled and deeply passionate about her work. Throughout the entire process, Kathy ensured that I felt valued as a customer. She was responsive, proactive, and consistently went above and beyond to exceed my expectations. Her dedication to delivering personalized and tailored solutions showcased her commitment to ensuring complete customer satisfaction. Moreover, Kathy's professionalism and transparent communication made the entire purchasing process streamlined and stress-free. She promptly provided updates, kept me informed about the progress, and proactively addressed any concerns that arose. Her honesty and integrity were truly commendable. Overall, my experience with Kathy Harmon at Lexus was nothing short of outstanding. She embodies the values that Lexus represents and sets the bar high for customer service. I highly recommend Kathy to anyone seeking a knowledgeable, dedicated, and caring professional who will go the extra mile to ensure their needs are met. She is a true asset to the Lexus team. Thank you, Kathy, for providing an excellent customer service experience. I will undoubtedly return to Lexus and seek your assistance for any future endeavors. More