Hendrick Lexus Charleston

James Le and Kaitlyn Eich were so extremely helpful in our car buying experience. It was easy from beginning to end. our car buying experience. It was easy from beginning to end. More

Martin and Kaitlyn were very helpful and professional we very much enjoyed the experience and were very satisfied with their help. very much enjoyed the experience and were very satisfied with their help. More

Martin was informative and helped me select the perfect car for me. He was patient, not pushy at all. It's a shame all car salesmen aren't like Martin. He lets the cars sell themselves and guided me to wha car for me. He was patient, not pushy at all. It's a shame all car salesmen aren't like Martin. He lets the cars sell themselves and guided me to what l wanted and needed. He asks questions l didn't think of and the car is perfect. My last car was a 1998, so l was clueless about the technology involved, this bothered me. No worries. Kaitlyn Eich explained everything to me and never got impatient with my lack of knowledge. By the time we left, l felt comfortable and knowledgeable about not only my new car, but my cell phone. She is a jewel! She let me learn everything without rushing me. Thank you! I truly want to thank both Martin Kaupoff and Kaitlyn for the great service. I have never seen anything like it. More

Grayson knowingly sold us a used 2024 car with 3700 miles vs the one we drove with under 100 miles! He told us he did what he was told to do. His manager agreed to pay our first car payment. We laughed! Th vs the one we drove with under 100 miles! He told us he did what he was told to do. His manager agreed to pay our first car payment. We laughed! The car had baby wipes in back seat cup holders. The one I drove 10 days earlier had less than hundred miles! Grayson told me general managers wife drove the one I drove for a month after I originally drove it only 10 days prior therefore that was a lie. He then admitted they had two and the other one sold. THE ONE I ASKED TO PURCHASE! We were NEVER INFORMED we were NOT purchasing the car I drove. The one I drove was brand new sitting on showroom with big red bow! They tricked us and replaced it with the used one! I am not going to settle for this! They won’t return our money. More

Ryan Kay, Martin Kappauf and Kaitlyn Eich The most important part is that Martin and Ryan were able to explain the leasing and financial details of our car. Kaitlyn was amazing tutoring us in the tech important part is that Martin and Ryan were able to explain the leasing and financial details of our car. Kaitlyn was amazing tutoring us in the technical features of our new RX! I appreciate their efforts and kindness! More

1/22 update Sumter DeBrux and Kaitlyn Eich made the car buying experience a very pleasant one. They are professional, easy to deal with, and thorough in each part of the process. I can highly recommend com buying experience a very pleasant one. They are professional, easy to deal with, and thorough in each part of the process. I can highly recommend coming to Hendrick Lexus Charleston. More

Sumter DeBrux and Kaitlyn Eich Sumter was the best and we’ve relied on his service for vehicles in the past and won’t go anywhere else. He is a great ambassador for any organization. Kaitlyn was very pati we’ve relied on his service for vehicles in the past and won’t go anywhere else. He is a great ambassador for any organization. Kaitlyn was very patient and kind going over the technology in our vehicle. She was knowledgeable, articulate and informative. More

Sumter Debrux and Kaitlyn eich are so kind and pleasure to work with. Their patience is appreciated. to work with. Their patience is appreciated. More

Jesse Baker made the purchase of our new car, easy, effortless and enjoyable. Jesse is extremely knowledgeable and truly cares about the people he helps. 5 Star service from Hendrick Lexus all around! effortless and enjoyable. Jesse is extremely knowledgeable and truly cares about the people he helps. 5 Star service from Hendrick Lexus all around! Happy to be a part of the Hendrick family. Kaitlyn Eich was amazing and extremely smart. Even though I didn’t purchase a Lexus, she was still helpful in walking me through the features of my Audi! More

James Le, Terrance Middleton and Kaitlyn eich are so good, that I will send everyone know to them. They made it personal and felt like I knew everything I needed to know. good, that I will send everyone know to them. They made it personal and felt like I knew everything I needed to know. More