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Hendrick Lexus Charleston

Charleston, SC

Overview
Reviews
4.9
1,745 Reviews
Call Dealership (855) 533-1356
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2424 Savannah Highway

Charleston, SC

29414

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Showing 1,745 reviews

December 17, 2024

Alex is always helpful and courteous . Alex I appreciate you addressing my questions and making recommendations. More

by porterse
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquest
Report | Print
Dec 20, 2024 -

Hendrick Lexus Charleston responded

Porterse, we are very happy we could provide you with a positive experience! If you have any further questions, please don't hesitate to reach out!

December 17, 2024

Dealer did a great job servicing our vehicle. Alex Bousquet capably explained all services rendered and did a thorough job when he described future service needs and options. More

by hal.kolpak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Dec 20, 2024 -

Hendrick Lexus Charleston responded

Hal.kolpak, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!

December 16, 2024

Everyone that I interacted with was cordial, professional and welcoming. Alex Bousquest ,customer service representative was helpful and understanding. Great job. More

by sajcr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Brousquet
Report | Print
Dec 20, 2024 -

Hendrick Lexus Charleston responded

Sajcr, we're so glad that we were able to go above and beyond your expectations! We are always more than happy to assist you if anything else comes up. Take care!

December 13, 2024

My service manager Alex Bousquet was courteous, patient and professional. Thank you for great service. More

by stevegarci968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Dec 14, 2024 -

Hendrick Lexus Charleston responded

Stevegarci968, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

December 13, 2024

Great service! !! Comfortable lounge with snacks! Alex explained everything thoroughly about car and it’s service! More

by marilynmsmith1130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bourquex
Report | Print
Dec 15, 2024 -

Hendrick Lexus Charleston responded

Marilynmsmith1130, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 11, 2024

Expensive but worth it. Very thorough, fairly quick, and for a large service they always have a loaner available. Alex B was pleasant to deal with. More

by p.charity
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Dec 13, 2024 -

Hendrick Lexus Charleston responded

P.charity, we really appreciate your feedback! Thank you again for the great review!

December 11, 2024

I usually go to Sheey Lexus in Richmond VA, but after the experience I had at Hendtick Lexus in Charleston, I will be switching over to them! Absolute delight to deal with them, especially my service advisor More

by nancympmoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousqiet
Report | Print
Dec 13, 2024 -

Hendrick Lexus Charleston responded

Nancympmoore, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 09, 2024

Checked out my tire light and inflated the tire and did my second service on the car. Quick and easy! More

by Madgy56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquest
Report | Print
Dec 12, 2024 -

Hendrick Lexus Charleston responded

Madgy56, we are so happy to read such a great review about Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

December 09, 2024

Chase Fraser is my service advisor who is smiling and gets my tire replaced promptly. More

by sahart4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Report | Print
Dec 12, 2024 -

Hendrick Lexus Charleston responded

Sahart4, we are so happy to read such a great review about Hendrick Lexus Charleston! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

December 09, 2024

Lexus of Charleston has always done a fantastic job with. my vehicle and I personally love dealing with Alex B as a service representative - he's thorough, a great communicator and always timely when I am th More

by laurenrcollie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Report | Print
Dec 12, 2024 -

Hendrick Lexus Charleston responded

Laurenrcollie, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

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