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Hendrick Lexus Charleston

Charleston, SC

4.9
1,765 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,765 reviews

January 10, 2025

Alex Bousquet was extremely pleasant extremely efficient. He went out of his way to find out about a warranty I purchased and explained it thoroughly. Receiving the video showing the condition of my car Was More

by sbtaylorbh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet ⭐️⭐️⭐️⭐️⭐️
Jan 11, 2025 -

Hendrick Lexus Charleston responded

Sbtaylorbh, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

January 10, 2025

Always have a great experience with service visits at this dealership. They have you in and out quickly or supply a loaner vehicle. More

by Lexus Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Jan 11, 2025 -

Hendrick Lexus Charleston responded

Hello Lexus Pat, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 08, 2025

Alex Bousquet was very courteous and professional. He made sure that my car received the service it required. Alex also sent a video of my car service. I was impressed with his knowledge and dedicati More

by benny4322
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Fort, nick judkins, Zayne Wilson
Jan 09, 2025 -

Hendrick Lexus Charleston responded

Benny4322, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you have any further questions, please don't hesitate to reach out!

January 08, 2025

Always a great experience at Lexus, came into Lexus without an appointment and was taken care of regardless, in a timely manner! More

by adnwakwe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nick judkins
Jan 09, 2025 -

Hendrick Lexus Charleston responded

Adnwakwe, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

January 08, 2025

Great service. Attention to detail. Lexus of Charleston is the premier dealership/service department in town More

by vincentdr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Fort, Sumter Debrux, Bill Ferguson
Jan 09, 2025 -

Hendrick Lexus Charleston responded

Vincentdr, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

January 06, 2025

Hendrick Lexus ALWAYS does a superior job for our auto service amd maintenance! Outstanding service! More

by benwyse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet, Tamara Tobin, nick judkins
Jan 07, 2025 -

Hendrick Lexus Charleston responded

Benwyse, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 04, 2025

Alex was just wonderful! He took care of everything I needed to complete my service! More

by CMasters
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Jan 05, 2025 -

Hendrick Lexus Charleston responded

Cmasters, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

January 04, 2025

We always receive great service from Alex and use him for any service we need. More

by coleonebros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Jan 07, 2025 -

Hendrick Lexus Charleston responded

Coleonebros, thank you for the high star rating! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!

December 22, 2024

Great service, Alex (Service Consultant) and Josh (Service Manager) at Hendrick Lexus Charleston were very helpful with my servicing needs. Always a courteous and professional experience. They real More

by jackbaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet, Josh Dewberry
Dec 25, 2024 -

Hendrick Lexus Charleston responded

Hello Jackbaron, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

December 22, 2024

A pleasure dealing with the service department at Lexus of Charleston as always from a longtime customer. More

by tdaskaloff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Dec 25, 2024 -

Hendrick Lexus Charleston responded

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!