Hendrick Lexus Charleston

Alex Bousquet has been my service advisor since I purchased my TX. He has always been so professional, helpful, and always willing to go the extra mile to answer questions and keep me on top of my ve purchased my TX. He has always been so professional, helpful, and always willing to go the extra mile to answer questions and keep me on top of my vehicle needs. The customer service he has provided has made an ongoing positive experience on my first Lexus purchase! Thank-you to him for always ensuring all my service appointments are seamless and I leave happy. More

Great service. It was timely and service professionals did an excellent job. Lounge and goodies nice too! It was timely and service professionals did an excellent job. Lounge and goodies nice too! More

Always very helpful. Alex did a great job helping with services needed.. I would definitely recommend their service department. Alex did a great job helping with services needed.. I would definitely recommend their service department. More

Alex made our last visit pure pleasure. He is a GREAT asset to Hendrick Lexus. He is a GREAT asset to Hendrick Lexus. More

Alex B always does a good job being clear with what is being done and is friendly. I've been going to him the past 4/5 times I've been in. The waiting area has some good amenities and is a clean place to being done and is friendly. I've been going to him the past 4/5 times I've been in. The waiting area has some good amenities and is a clean place to hangout while you're waiting. The short video walkthrough of the car being serviced is a great touch as well. More

Alex Bousquet was very responsive and helped set me up for service. The customer waiting room is very comfortable with drinks and eats. I've seen other car dealerships and they don't come close to Hendr for service. The customer waiting room is very comfortable with drinks and eats. I've seen other car dealerships and they don't come close to Hendrick. Alex let me know when my car was finished and explained the charges. More

I came in with a leaking tire. Alex Boesquet, my service advisor, immediately took care of the problem and handled the repair in a timely and professional manner. I couldn’t ha Alex Boesquet, my service advisor, immediately took care of the problem and handled the repair in a timely and professional manner. I couldn’t have asked for better service. More

Another great experience with the Lexus of Charleston team having my 20 year old SC 430 serviced. Special thanks to our service member Alex Bousquet who facilitated the process from beginning to end! team having my 20 year old SC 430 serviced. Special thanks to our service member Alex Bousquet who facilitated the process from beginning to end! More

Brendan Borders was my service advisor, he was an awesome helper and made sure everything went perfect, he actually treated me like a valued customer, I really wish that all Hendrick dealerships treated all helper and made sure everything went perfect, he actually treated me like a valued customer, I really wish that all Hendrick dealerships treated all their customers the same way they do at Hendrick Lexus Charleston. It's a shame I also own a RAM 1500 TRX that I paid 3 to 4 times more for than my Lexus, but still feel like a number at that and other Hendrick dealerships, I guess it's just the Lexus brand!! More

Bought a used car from salesperson Linda Barry, she helped us find the right car at the price range we were looking to spend. She had everything prepped and ready when we arrived at the dealership, she helped us find the right car at the price range we were looking to spend. She had everything prepped and ready when we arrived at the dealership, she was very professional and friendly I would highly recommend her to anyone looking for a new Lexus or a used vehicle More