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Hendrick Lexus Charleston

Charleston, SC

4.9
1,846 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,846 reviews

April 15, 2025

Alex Bousquet was super friendly and helpful. He answered all my questions and found the problem that I was concerned with in the car. Waiting room was beautiful and very clean and comfortable. More

by Nancy Gimenez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet. Five stars
Apr 17, 2025 -

Hendrick Lexus Charleston responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 12, 2025

We are definitely impressed by the service at Lexus. Alex Bosquet is our service coordinator and has really been great to work with. He is always quick to answer or return calls and works in a way tha More

by dassk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bosquet
Apr 15, 2025 -

Hendrick Lexus Charleston responded

Dassk, we're glad to hear you enjoyed your visit. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 11, 2025

Alex Bosquet is a pleasure to deal with and an excelllent service advisor. He is who we count on for service. More

by Jandpbaxley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Young
Apr 15, 2025 -

Hendrick Lexus Charleston responded

Jandpbaxley, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

April 07, 2025

Probably will not buy another Lexus as the dealership did not stand behind the product during the first months of ownership. However, the service center is good. More

by rmarzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Apr 11, 2025 -

Hendrick Lexus Charleston responded

Rmarzo, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2025

Wilbur Wiggins was great Sales Consultant was very patient and understanding with me and my wife on this Lexus purchase. We have purchased over 50 in our lifetime and this is by far the best ever. More

by Mr. Bobby Askins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins , Wilbur Wiggins
Apr 08, 2025 -

Hendrick Lexus Charleston responded

Mr. Bobby Askins, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We are always more than happy to assist you if anything else comes up. Take care!

April 05, 2025

The service was great. The service person was very friendly. I am well pleased and satisfied. More

by howcantheyhear
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nick judkins, Bill Ferguson
Apr 09, 2025 -

Hendrick Lexus Charleston responded

Hello Howcantheyhear, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

April 04, 2025

Hendrick Lexus of Charleston has always treated me with respect, taken care of my vehical warranty and maintenance items properly. Great vehical, I will be a repeat customer. More

by kido1037
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet 5 star, Zephyr Chmura
Apr 07, 2025 -

Hendrick Lexus Charleston responded

Hello Kido1037, thank you; we appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

April 04, 2025

100% satisfied, as always. I was impressed with my service provider, Brendan borders. He was professional and knowledgeable, timely, and kept me informed regarding service issu More

by Nklements
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan borders
Apr 07, 2025 -

Hendrick Lexus Charleston responded

Hello Nklements, thank you; we appreciate your feedback! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 02, 2025

The service department is top notch, I arrived early and Alex greeted me and had the vehicle serviced in 35 minutes. I appreciate the professionalism and superb customer service Alex demonstrated. More

by Kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Bousquet
Apr 06, 2025 -

Hendrick Lexus Charleston responded

Hello Kevin, thank you; we appreciate your feedback! Kevin, thanks for taking the time to leave a review.

April 01, 2025

Great friendly service by the entire Lexus team. They were able to get me in and out in 90 minutes and washed and vacuumed my GX. More

by Chris.Ramm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Adamek
Apr 06, 2025 -

Hendrick Lexus Charleston responded

Chris.ramm, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!