Hendrick Lexus Charleston
Charleston, SC
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I have a RX350 I have serviced with Lexus of Charleston and Bobby treats like family. I will continue to buy cars and service them at this dealership for many years. and Bobby treats like family. I will continue to buy cars and service them at this dealership for many years. More
Quality, exemplary customer service and commitment to customer satisfaction are my top reasons to choose Lexus of Charleston! I would highly recommend them to anyone interested in the best possible car customer satisfaction are my top reasons to choose Lexus of Charleston! I would highly recommend them to anyone interested in the best possible car to drive! More
I have always left my dealership perfectly satisfied. The waiting room is like a hotel lobby. Even though I am provided with a loaner I like to stop in for a cup of coffee or a water. waiting room is like a hotel lobby. Even though I am provided with a loaner I like to stop in for a cup of coffee or a water. More
Overall experience was great. Reason for 3 rating on price was due to what I considered a low ball offer on trade-in. They accepted my offer for new car and I would give them a 5 for that part of the d price was due to what I considered a low ball offer on trade-in. They accepted my offer for new car and I would give them a 5 for that part of the deal. If I had not been able to independently sell my previous car for significantly more than the trade-in offer there would not have been a deal for the new car. More
Our overall experience with both the saleperson and financial manager were excellent as have been with our other purshases with Lexus of Charleston in the past. Salespeople are knowledgeable of our ne financial manager were excellent as have been with our other purshases with Lexus of Charleston in the past. Salespeople are knowledgeable of our needs and expectations.ALL employees at this dealership are extremely professional and accomodating and we feel very comfortable in working with this dealership. We will deal with Lexus of Charleston again and would gladly recommend them to others. John Zankowski More
Excellent dealership with well coordinated sales team, good range of vehicles for consideration, good financing capabilities, great service. I came in with a Lexus for trade-in, and left in a new LS with good range of vehicles for consideration, good financing capabilities, great service. I came in with a Lexus for trade-in, and left in a new LS with great terms. More
I was pleased with all aspects of my dealings with this dealership and John Hoff. Everything was done to make this a pleasant experience and I will continue to return for all services and any questions th dealership and John Hoff. Everything was done to make this a pleasant experience and I will continue to return for all services and any questions that may arise. I would highly recommend this dealership. More
Bobby scheduled my appointment based on my schedule and had a loaner car waiting for me. Once they started servicing my car, they found a couple of problems which required my car to stay for a longer peri had a loaner car waiting for me. Once they started servicing my car, they found a couple of problems which required my car to stay for a longer period of time then I planned for. Bobby arranged for me to keep the loaner car until my car was finished, which helped a lot. More
I have received excellent customer service at Lexus of Charleston. They treat me like royalty! I never wait for service and I have complete confidence in the quality of their service and workmanship. I Charleston. They treat me like royalty! I never wait for service and I have complete confidence in the quality of their service and workmanship. I cannot praise this dealership enough for the level of customer commitment that they have demonstrated to me. More