Hendrick Lexus Charleston

Outstanding Service This is how car dealers SHOULD DO IT! I couldn't have been happier with my experience (pretty happy with the car too!!!). No one rushed you. Whatever This is how car dealers SHOULD DO IT! I couldn't have been happier with my experience (pretty happy with the car too!!!). No one rushed you. Whatever time was needed, they were willing to take. Honestly, I would have given them 6 stars! More

Excellent, courtious and professional personell Experience beginning with Mr. Weaver and continuing with Mr. Hoff was great. Both had complete knowledge of the car I was searching for. Mr. Hoff ha Experience beginning with Mr. Weaver and continuing with Mr. Hoff was great. Both had complete knowledge of the car I was searching for. Mr. Hoff handled all the paperwork quickly and took as much time as needed to explain controls. He also introduced Mr. Yarbrough for continued service and the electronic person to explain most other controls and the Satellite radio operation. Could not have expected more from anyone I came into contact with, EXCELLENT ORGANIZATION. More

Great Sales Person & Sales Manager Sally did a good job of finding us the right car and didn't pressure us. Richard Hughes helped us take care of turning in our Toyota after buying our Sally did a good job of finding us the right car and didn't pressure us. Richard Hughes helped us take care of turning in our Toyota after buying our Lexus with a dealer plate for it while waiting for our inspection to take place on our leased Prius. Sorry to say the inspection process was a nightmare with the 3rd party company Toyota uses and took longer with much aggravation so will never lease from Toyota or Lexus. Glad to have bought a great car. More

Great Service Our salesman, John Hoff was outstanding in the way he took the time to explain the features of the Lexus RX350 that we did purchase. His interest in w Our salesman, John Hoff was outstanding in the way he took the time to explain the features of the Lexus RX350 that we did purchase. His interest in what we wanted in an automobile and attention to what would be best for us, culminated in the sale. There never was any hint of pressure to buy a car. Everyone at the dealership was friendly and seemed to take an interest in our complete satisfaction. More

Used Lexus Bob and TJ are the best, they both were very helpful and friendly, I got a good trade in price and a great price on my new Lexus Bob and TJ are the best, they both were very helpful and friendly, I got a good trade in price and a great price on my new Lexus More

Very nice We had a very easy and nice experience. Everybody was very helpful and easy to work with. Mike Graber was also very helpful and friendly We had a very easy and nice experience. Everybody was very helpful and easy to work with. Mike Graber was also very helpful and friendly More

First time buyer - excellent experience I was a first time buyer, moving to SC from out of state which required doing much of my purchase over the phone. John Totaro was fantastic in helping I was a first time buyer, moving to SC from out of state which required doing much of my purchase over the phone. John Totaro was fantastic in helping me choose the right car for me and then selecting the best options to make it work for me. He was very patient and spent a lot of time explaining all of the different packages that I could choose from to customize my new NX 200. Jennifer did a great job with the financing, taking the time to walk me through the protection plans. When I arrived to pick up my car everyone was pleasant and friendly. A great overall experience! More

Great Salesman - John Hoff John Hoff was the reason I went back to Hendricks and bought my LS 460. He was a gentleman who treated me with respect and did not pester me with con John Hoff was the reason I went back to Hendricks and bought my LS 460. He was a gentleman who treated me with respect and did not pester me with constant follow up! I told him I was interested in replacing my 2007 Lexus but had not made up my mind about it yet - he respected my time by not annoying me until the type of car I was interested in was available!! I would definitely buy from him again and strongly recommend him to others . More

New car buying I just purchased my 3rd RX 350 from Lexus of Charleston. John Hoff made the buying experience easy and fast. He located the exact vehicle I wanted and I just purchased my 3rd RX 350 from Lexus of Charleston. John Hoff made the buying experience easy and fast. He located the exact vehicle I wanted and had it delivered in about a week. John was very thorough with his explanation of the vehicle safety features. He really emphasized the "service after sale" aspect of the car buying experience. Before driving away in my new car, Matt Murphy spent a lot of time, explaining every little detail, especially the safety features, about the car. Since the purchase, I have received e-mails from both Matt and John, inquiring to see if I have any questions about my vehicle and offering to make themselves available to answer any questions. Before leaving, David Yarborough, General Manager, introduced himself and wanted to make sure I was happy with my purchase. There's a reason that I have bought 3 vehicles from Lexus of Charleston...they are tops. More

Efficient purchase experience Sam, Dan, and Jennifer provided an informative, efficient, and helpful experience. I highly recommend working with them, and my past experiences with Sam, Dan, and Jennifer provided an informative, efficient, and helpful experience. I highly recommend working with them, and my past experiences with the service department resulted in extending my relationship with Hendricks Lexus Charleston. More