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Hendrick Lexus Charleston
Charleston, SC
1,709 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,709 reviews
October 16, 2012
Sales staff treated me exceedingly well and I was very satisfied with the outcome. Michael and Jeff were sensitive to my objectives. I would recommend the sales staff to others. satisfied with the outcome. Michael and Jeff were sensitive to my objectives. I would recommend the sales staff to others. More
by larryback
Employees Worked With
Michael Graber
October 15, 2012
As soon as we arrived at the dealership we were treated as if we were the most important people at the dealership. All questions were answered and negotiations went smoothly. as if we were the most important people at the dealership. All questions were answered and negotiations went smoothly. More
by ray
Employees Worked With
Gauthier Raymond
October 15, 2012
Were pleased we happened to stop by this dealership to look at used cars. It was a pleasure working with John. This is the third Lexus we have owned; is always our car of choice. look at used cars. It was a pleasure working with John. This is the third Lexus we have owned; is always our car of choice. More
by Janet Wright
Employees Worked With
Janet Wright, John Hoff
October 15, 2012
This was our 4th new vehicle in the past few years purchased at Lexus of Charleston. Each transaction has been professional, courteous and an overall great experience. We have dealt with Mike Graber purchased at Lexus of Charleston. Each transaction has been professional, courteous and an overall great experience. We have dealt with Mike Graber in sales and Paul Southern in finance in each event and I would not hesitate to heartily recommend this establishment. More
by zanko
Employees Worked With
Michael Graber
July 16, 2012
My husband and I truly enjoyed our experience with this dealership. The agents very kind and informative. The service department is fantastic! We highly recommend the extended service/maintenance package. dealership. The agents very kind and informative. The service department is fantastic! We highly recommend the extended service/maintenance package. More
by mollybstanton
July 14, 2012
Ferrel was very helpful and never pressured us. Working with Lexus is unlike working with any other dealership because they only want to sell you what you want. Ferrel let us take the car home before we b with Lexus is unlike working with any other dealership because they only want to sell you what you want. Ferrel let us take the car home before we bought it, and he let us keep it overnight. Once he knew we wanted the car, he came down in price to a deal that was fair for both parties. The entire dealership made the process simple, and we will definitely be back to purchase another. More
by enj2011
July 12, 2012
We bought 2 new Lexus' from this dealership. We were impressed with the quality of the product and the care shown by all of the staff. We are looking forward to many years of dealing with this dealersh impressed with the quality of the product and the care shown by all of the staff. We are looking forward to many years of dealing with this dealership for service. More
by marcbfeuestrein
Employees Worked With
John Hoff, Pat Welsh
April 25, 2012
Wanted a new CT200h and found one on the lot "fresh off the truck". Paid a deposit and scheduled a test drive after prep. Salesman refused to call if there was a problem with my planned overnight test off the truck". Paid a deposit and scheduled a test drive after prep. Salesman refused to call if there was a problem with my planned overnight test drive. GM insisted I pay full price with only a 30 minute test drive. I should have kept the car entagled for a while but instead took my money and left. NEVER to return! More
by chucktown_john
Employees Worked With
General Manager
April 20, 2012
This was the best car buying experience I ever had. The salesman was very informative and very friendly. I ususually don't care for the finance department but Emily was great. She was also very informative salesman was very informative and very friendly. I ususually don't care for the finance department but Emily was great. She was also very informative and very easy to talk to. I will definitely recommend Lexus of Charleston to anyone I know that wants to buy a car. I enjoy driving my RX350 and I am very happy with my car purchase and the employees at Lexus of Charleston. More
by neekieboo
Employees Worked With
Michael Greaber(sales), Emily(finance), Jason(Shop), Michael Graber
March 27, 2012
My experience working with Michael was exemplary. We were surprised to find the perfect auto for us in "stock". Given the short amount of time available to us before a medical appointment at MUSC, Michael ex surprised to find the perfect auto for us in "stock". Given the short amount of time available to us before a medical appointment at MUSC, Michael explained the features of the auto that most puzzled us and then sent us on our way to our medical appointment. Upon our return, Michael explained in more detail the auto's features, explained how we could "reserve" the vehicle while we "made up our mind" to buy. Without any pressure, he made us very much aware and comfortable with the entire operation at the dealership. We have had follow-up questions that were very satisfactorily answered. Overall, a very [pleasant experience. More
by rpmceach
Employees Worked With
Michael Graber, Michael Graber
