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Hendrick Lexus Charleston
Charleston, SC
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I had an all around decent experience purchasing a car here. To me, buying a car has always been one of the most despised acts that life forces me to do, but this time was a little different. I feel lik here. To me, buying a car has always been one of the most despised acts that life forces me to do, but this time was a little different. I feel like I was treated with respect and given a fair deal on my trade as well as the cost of the Prius that I was buying. Richie and the other associates that I dealt with here were consummate professionals, who knew how to keep the sales tone medium to low pressure while being positive and reassuring at the same time. The financing department also was able to get me a fantastic rate on a used car. For the first time in my life, I walked away from a car dealership feeling comfortable over the transaction that just happened. If you are looking for straight up folks to buy a car from, I would highly recommend this dealership. More
Lloyd (Lloyd Walker, Lexus of Charleston) is very knowledgeable, reliable, excellent, honest and trustworthy. I am very much happy to rate him 10 out of 5 stars (off course I can only do 5 out of 5 o knowledgeable, reliable, excellent, honest and trustworthy. I am very much happy to rate him 10 out of 5 stars (off course I can only do 5 out of 5 officially). In one phrase, he is "the best of the best". I wish he were there every time I go buy any car at any car dealer. I strongly recommend him to any customers, friends and family if ever needing a Lexus. More
My wife & I went to the dealership looking to narrow the universe of used cars from which we would select a new vehicle. Richie was the rep who initially approached us and, long story short, we left wi the universe of used cars from which we would select a new vehicle. Richie was the rep who initially approached us and, long story short, we left with a great 2010 ES350. Richie was thoroughly professional throughout the experience: knowledgeable about his product, direct but not inclined toward pressure selling, good follow-thru but not overbearing, and an all around good guy with whom to do business. Were I to go back to the dealership for another vehicle, I would specifically ask for Ritchie. In sum, a very good buying experience. More
Danielle Hershon was very friendly, professional, and open to any questions and/or concerns I had regarding my new purchase of my RX350. I couldn't be more happy with my purchase and plan to continue to open to any questions and/or concerns I had regarding my new purchase of my RX350. I couldn't be more happy with my purchase and plan to continue to be a loyal costumer because of the great experience. More
Lloyd is very professional and helpful and also very knowledgeable. I had a pleasant experience at this dealership. They treat you with respect and make sure you understand everything about your car p knowledgeable. I had a pleasant experience at this dealership. They treat you with respect and make sure you understand everything about your car purchase. They also do not have any sales pressure tactics. More
I recently purchased a 2013 RX 350 and in Oct of 2012 I purchased a ES 350 for my wife. In both instances I dealt with Mr LLoyd Walker. I find Mr. Walker to be extremely professional and attentive to all purchased a ES 350 for my wife. In both instances I dealt with Mr LLoyd Walker. I find Mr. Walker to be extremely professional and attentive to all the details in pruchasing a vehicle. I appreciate his low key approach to a sale and responsiveness to counter offers. He represents Lexus of Charleston very well. In additon to Mr. Walker I find the dealership in total to be outstanding, all I have dealt with have been most accommodating and friendly. The physical plant is extremely well maintained and is most user friendly. I have no negative comments regarding Mr. Walker or the dealership. More
This is the first time that I bought a pre-owned Lexus. Jack Frost treated me like I was purchasing a brand new automobile. The certified vehicle was in excellent shape, and I feel that I got a fair price Jack Frost treated me like I was purchasing a brand new automobile. The certified vehicle was in excellent shape, and I feel that I got a fair price for my trade-in. Jack was very attentive to detail, washed and gassed up the vehicle, and I was out the door the same day with the completed transaction. Emily, financial manager, informed me of all the available financial, service contracts, and extended warranties, and very efficiently handled the paperwork. I never considered any other dealership than Lexus of Charleston when it came time to purchase a car. Thanks Lexus and associates for the experience, which was beyond my expectations. Greg Stahly More
Purchased a pre-owned Lexus 430 from Mike Graber at Lexus of Charleston. Mike did a fantastic job of being sure that the car met my expectations. I have never purchased a car where the dealer filled the gas of Charleston. Mike did a fantastic job of being sure that the car met my expectations. I have never purchased a car where the dealer filled the gas tank before delivering the vehicle. The car was washed and detailed and even though used, it felt like a brand new car just off the showroom floor. The whole car buying experience was something different from my previous car purchases at other dealers. I would highly recommend Lexus of Charleston and Mike Graber to anyone looking to purchase a new or used vehicle. More
This is my first experience with Lexus, and I have to say I am very impressed. David was very attentive, listening to what I was looking for in a new vehicle. I looked all over town and test drove Mercedes I am very impressed. David was very attentive, listening to what I was looking for in a new vehicle. I looked all over town and test drove Mercedes, BMW, Audi, and found myself returning to Lexus of Charleston. My main requirements were comfort, safety, reliability and mpg. David took these considerations into account and suggested the ES350. After a test drive, I knew that his recommendation was on point. I never felt pressured, and after doing some research, found that I received a fair price on the vehicle. I would not only recommend Lexus of Charleston, but David Mills as well. I love my new Lexus! More
My name is Lulu Thomas-Straub from Myrtle Beach. I purchased a 2013 RX350. This is the fourth RX I have purchased from Lloyd Walker and Lexus of Charleston. Lloyd is a wonderful person and a very kn purchased a 2013 RX350. This is the fourth RX I have purchased from Lloyd Walker and Lexus of Charleston. Lloyd is a wonderful person and a very knowledgeable salesman. I was very nervous about trading my 2005 RX 330, because I loved it so much. The car I drive is very important to me. I did not think I could love my new car as much as my old one, but I love it more. Lexus has made some outstanding upgrades to the new model. I want to thank Lexus of Charleston for being such a professional and outstanding dealership. They continue to stand above all the other dealers. I want to thank Lloyd for caring and attending to all of my needs and wants. It's great to call Lexus of Charleston and know that Lloyd is still working there. I hope he will be there when I come back to buy my next RX. Thanks so much Lexus of Charleston and especially thanks to Lloyd, whom I consider a long time friend just from buying a car. Special thanks to Jeff for helping with our financial aspect of the deal. He was very friendly, knowledgeable and helpful. More