Hendrick Lexus Charleston
Charleston, SC
Filter Reviews by Keyword
By Type
Showing 1,709 reviews
I have purchased several vehicles over the past 15 years. The sales staff especially Pat Welsh have been outstanding. Their primary concern is for the customers comfort and enjoyment in the purchase of a The sales staff especially Pat Welsh have been outstanding. Their primary concern is for the customers comfort and enjoyment in the purchase of a new vehicle. Their followup after the purchase has been consistent with their goal of being sure the customer is completely satisfied. I would highly recommend Lexus of Charleston for your next purchase. More
Morgan was great throughout the entire process. Perfect delivery from Morgan. Made sure I knew how to operate every single option. Thanks Morgan, hope to see you again when I "trade up", I will be a Lexus delivery from Morgan. Made sure I knew how to operate every single option. Thanks Morgan, hope to see you again when I "trade up", I will be a Lexus owner from here on out. I love my 2009 Rx 350!! Thanks again for everything =) More
I bought my wife a 2010 Lexus RX last week. Dealing with Richie Hughes was such an easy process. He made it easy and relaxing to buy the car. I would recommend him to anyone looking to purchase! Richie Hughes was such an easy process. He made it easy and relaxing to buy the car. I would recommend him to anyone looking to purchase! More
i purchased a RX350 and the AC went out at 50,000 miles. It was an unfortunate situation that was handled perfectly by Darrell Fort. I gave high ratings based solely on his efforts. He is that dealership' It was an unfortunate situation that was handled perfectly by Darrell Fort. I gave high ratings based solely on his efforts. He is that dealership's greatest asset. More
I would like to thank Richie Hughes for making the car buying experience not as stressful as it can be. His professionalism and courtesy put a Big Smile on my face and I can't thank him enough for that. T buying experience not as stressful as it can be. His professionalism and courtesy put a Big Smile on my face and I can't thank him enough for that. The finance dept, Service Department, and Management were all amazing. Thank u Lexus of Charleston for making this Lady a very satisfied customer!!!!! More
Lloyd Walker was great to work with during my recent trade. He had also helped with previous lease that we traded. Very knowledgeable and helpful. trade. He had also helped with previous lease that we traded. Very knowledgeable and helpful. More
I have purchased three RX350 since 2008. I have found John Hoff to be very knowledgeable and very eager to insure your purchasing experience is satisfying. John makes sure you understand every avenue av John Hoff to be very knowledgeable and very eager to insure your purchasing experience is satisfying. John makes sure you understand every avenue available to purchase the Lexus product line you are interested in and takes time to walk you through the process, answering every question while making you feel comfortable. He is customer service extraordinaire. John's professionalism, smile, wit, friendliness, knowledge, and courtesy make him a great asset to the Lexus of Charleston team. Our experience with Paul Southern, financial guru, has always been very satisfying. He is very personable and takes the time to insure you understand all the paperwork involved with the purchase. Lexus of Charleton is a great dealership to work with from sales to finance to service -- GREAT EXPERIENCE. More
This was the third car I've bought from Lexus of Charleston, so plainly I was satisfied the previous times or I wouldn't have returned, and once again I was impressed by the efficiency and friendlin Charleston, so plainly I was satisfied the previous times or I wouldn't have returned, and once again I was impressed by the efficiency and friendliness of the dealership. Sam was a pleasure to deal with, he could not have been more helpful; he supplied exactly the vehicle we wanted and made the whole process easy. I'll be back! More
Mike is extremely knowledgeable, answered all my questions regarding the 2013 RX 350 vs. the 2011 RX 350 & the new electronics on the 2013 RX 350. This is the second car that I have leased from Mike questions regarding the 2013 RX 350 vs. the 2011 RX 350 & the new electronics on the 2013 RX 350. This is the second car that I have leased from Mike. The dealership is top notch - first class. More