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Hendrick Lexus Charleston

Charleston, SC

4.9
1,709 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,709 reviews

May 19, 2013

I have purchased several vehicles over the past 15 years. The sales staff especially Pat Welsh have been outstanding. Their primary concern is for the customers comfort and enjoyment in the purchase of a More

by Rmokrynka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Welsh
May 22, 2013 -

Hendrick Lexus Charleston responded

On behalf Pat Welsh and our team here at Lexus of Charleston, we appreciate you taking the time to let us know you had such an outstanding purchase experience! We strive to tailor each purchase experience to our customers' automotive needs, and make the proces as easy and enjoyable as possible. We're glad to hear that Pat provided this experience for you and your high recommendations. Connect with us online through Facebook, Twitter, Google+, our Blog, and YouTube Channel for all the latest brand information, and sales and service specials. We look forward to serving you for many years to come!

May 19, 2013

My family and I love the 2013 RX 350 ... smooth comfortable ride. Morgan Saul did a wonderful job helping my wife and I during the entire car buying process. More

by abnnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 22, 2013 -

Hendrick Lexus Charleston responded

We are so pleased to hear you and your wife had such a great purchase experience with Morgan Sauls. Thank you for your business, and for taking the time to write this review to let us know how we're doing. We strive to tailor each purchase experience to our customers' automotive needs, and make the proces as easy and enjoyable as possible. We invite you to connect with us on Facebook, Twitter, Google+, our Blog, and You Tube Channel to stay up-to-date on the latest brand news, helpful automotive info, and our sales and service specials. We look forward to a long and happy relationship!

May 17, 2013

Morgan was great throughout the entire process. Perfect delivery from Morgan. Made sure I knew how to operate every single option. Thanks Morgan, hope to see you again when I "trade up", I will be a Lexus More

by linabinett
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 22, 2013 -

Hendrick Lexus Charleston responded

On behalf Morgan and our team here at Lexus of Charleston, we appreciate you taking the time to let us know you had such a pleasant purchase experience for your 2009 RX350. We strive to tailor each purchase experience to our customers' automotive needs, and make the proces as easy and enjoyable as possible. We're glad to hear that Morgan Sauls provided this experience for you. Connect with us online through Facebook, Twitter, Google+, our Blog, and YouTube Channel for all the latest brand information, and sales and service specials. We look forward to serving you for many years.

May 15, 2013

I bought my wife a 2010 Lexus RX last week. Dealing with Richie Hughes was such an easy process. He made it easy and relaxing to buy the car. I would recommend him to anyone looking to purchase! More

by bradleya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richie Hughes
May 16, 2013 -

Hendrick Lexus Charleston responded

On behalf and Richie and our team here at Lexus of Charleston, we appreciate you taking the time to let us know you had such an enjoyable purchase experience. We're glad to hear Richie made it so easy and relaxing for you. We look forward to serving you in the future as well.

May 13, 2013

i purchased a RX350 and the AC went out at 50,000 miles. It was an unfortunate situation that was handled perfectly by Darrell Fort. I gave high ratings based solely on his efforts. He is that dealership' More

by 91040751
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrell Fort
May 24, 2013 -

Hendrick Lexus Charleston responded

Thank you for the trust you place in us to service your Lexus RX350. We appreciate the time you've taken to provide feedback on your most recent service experience at Lexus of Charleston. We're pleased to hear that Darryl Fort, our Master Certified Service Manager, assisted you so well in this matter. We invite you to connect with us on Facebook, YouTube, Twitter, Google+, and our Blog, to stay up to date on Lexus info, Dealership specials, and more.

May 08, 2013

I would like to thank Richie Hughes for making the car buying experience not as stressful as it can be. His professionalism and courtesy put a Big Smile on my face and I can't thank him enough for that. T More

by Nyrican154
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone at Lexus of Charleston, Richie Hughes
May 08, 2013 -

Hendrick Lexus Charleston responded

On behalf of Richie Hughes, our Finance and Service Departments and Management Team, we'd like to thank you for choosing Lexus of Charleston for your vehicle purchase. We look forward to a long and satisfying relationship and look forward to serving you for many years to come. Thank you also for taking the time to let us know how we're doing.

May 07, 2013

Lloyd Walker was great to work with during my recent trade. He had also helped with previous lease that we traded. Very knowledgeable and helpful. More

by lpogden63
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Walker
May 08, 2013 -

Hendrick Lexus Charleston responded

On behalf of the team at Lexus of Charleston and Lloyd Walker, we would like to thank you so much for taking the time to tell us about your experience! We are so pleased to know that you had such a pleasant experience with Lloyd in the past and that you returned again recently for your new Lexus! We rely heavily on having satisfied customers and so we strive everyday to make our customers feel like a guest in our home. Again, we appreciate that you chose to do business with Lexus of Charleston for the second time and especially for all your kinds words! We look forward to a (continued) long and happy relationship! Please keep checking back with us on Facebook, Twitter and YouTube for any future vehicle related information and promotions or dealership contests!

May 06, 2013

I have purchased three RX350 since 2008. I have found John Hoff to be very knowledgeable and very eager to insure your purchasing experience is satisfying. John makes sure you understand every avenue av More

by tscarlette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hoff
May 22, 2013 -

Hendrick Lexus Charleston responded

On behalf and John Hoff, Paul Southern and our team here at Lexus of Charleston, we appreciate you taking the time to let us know you had such a satisfying purchase experience. We're glad to hear John made it so easy and relaxing for you. We look forward to serving you in the future as well. Again, we appreciate that you chose to do business with Lexus of Charleston for the THIRD time and especially for all your kinds words! We look forward to a (continued) long and happy relationship! Please keep checking back with us on Facebook, Twitter and YouTube for any future vehicle related information and promotions or dealership contests!

May 04, 2013

This was the third car I've bought from Lexus of Charleston, so plainly I was satisfied the previous times or I wouldn't have returned, and once again I was impressed by the efficiency and friendlin More

by BernardCornwell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aby
May 09, 2013 -

Hendrick Lexus Charleston responded

Dear Mr. Cornwell, We are so pleased that you have chosen Lexus of Charleston three times to purchase your vehicles. Repeat customers are very important to us; this lets us know we have made the Lexus ownership experience one that customers want to repeat. We appreciate your continued trust! We strive to tailor each purchase experience to our customers' automotive needs, and make the proces as easy and enjoyable as possible. We're glad to hear that Sam Aby provided this experience for you. Connect with us online through Facebook, Twitter, Google+, our Blog, and YouTube Channel for all the latest brand information, and sales and service specials. We look forward to serving you for many years.

May 02, 2013

Mike is extremely knowledgeable, answered all my questions regarding the 2013 RX 350 vs. the 2011 RX 350 & the new electronics on the 2013 RX 350. This is the second car that I have leased from Mike More

by gene1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Graber
May 08, 2013 -

Hendrick Lexus Charleston responded

Dear Gene, We're glad to hear that Michael Graber answered all of your questions to help you determine exactly which Lexus RX model is right for you. We pride ourselves on having knowledgeable staff members who know these cars inside and out, and are excited to share that information every day. How wonderful that you are a repeat customer! We appreciate the trust you continue to place in us to meet your automotive needs here at Lexus of Charleston. Thank you for that, and for writing this review. We look forward to many years of serving you. Finally, be sure to connect with us on Facebook, Twitter, and our Blog to stay up-to-date on the latest brand info. Our YouTube Channel also has great "How-To" videos for your convenience should you want a quick review of your RX's amazing features. All of these sites are easily accessible from our website.

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