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Hendrick Lexus Charleston

Charleston, SC

4.9
1,709 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,709 reviews

November 25, 2013

Lloyd is very professional and helpful and also very knowledgeable. I had a pleasant experience at this dealership. They treat you with respect and make sure you understand everything about your car p More

by AhmadIdris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Walker
Nov 27, 2013 -

Hendrick Lexus Charleston responded

Thank you so much for your kind remarks about Lloyd Walker and Lexus of Charleston. We're glad to hear that your recent experience with us was a pleasant one. We appreciate your review of our Dealership, and invite you to connect with us on our social media channels accessible from our website. Connecting with us online, in addition your visits, is a great way to stay up-to-date on Lexus brand information and Dealership specials and events. Welcome to the Lexus of Charleston family!

November 23, 2013

I recently purchased a 2013 RX 350 and in Oct of 2012 I purchased a ES 350 for my wife. In both instances I dealt with Mr LLoyd Walker. I find Mr. Walker to be extremely professional and attentive to all More

by rhulscher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Walker
Nov 27, 2013 -

Hendrick Lexus Charleston responded

On behalf of Lloyd Walker and our entire team, we thank you for both of your recent vehicle purchases from Lexus of Charleston. We're glad to have you as part of the Lexus of Charleston family. Reviews like yours help us know how we are doing. We appreciate the time taken to offer your feedback, and are pleased to hear that both experiences were good ones. We'd love for you to connect with us on our social channels so we can talk with you online as well as in person when you visit us. They are accessible from our website, which also has tools to enhance your Lexus Ownership Experience. Thank you again for choosing Lexus of Charleston!

November 15, 2013

This is the first time that I bought a pre-owned Lexus. Jack Frost treated me like I was purchasing a brand new automobile. The certified vehicle was in excellent shape, and I feel that I got a fair price More

by stahly46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 27, 2013 -

Hendrick Lexus Charleston responded

On behalf of Jack Frost, Emily Grubisich, and our entire team at Lexus of Charleston, we thank you for entrusting us with your recent Lexus purchase! Thank you also for your feedback on how we are doing. We strive to help each customer get the Lexus that is just right for them. We're happy to hear that your experience was so pleasant. Connect with us on our social media channels, accessible from our website, to stay in touch with us and informed about Lexus brand information, service specials, and Dealership happenings. Welcome to our Lexus of Charleston family!

November 10, 2013

Purchased a pre-owned Lexus 430 from Mike Graber at Lexus of Charleston. Mike did a fantastic job of being sure that the car met my expectations. I have never purchased a car where the dealer filled the gas More

by bsrmkzy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Graber
Nov 27, 2013 -

Hendrick Lexus Charleston responded

Thank you for this review of your purchase experience with us at Lexus of Charleston. On behalf of Mike Graber and our entire team, thank you for choosing us for the purchase of your preowned Lexus 430. We are pleased to hear that it was such a satisfying experience from start to finish. We look forward to servicing your vehicle needs for many years to come. Be sure to connect with us on our social media channels, accessible from our website, to stay up-to-date on the latest brand and Dealership information. Welcome to the Lexus of Charleston family!

October 26, 2013

This is my first experience with Lexus, and I have to say I am very impressed. David was very attentive, listening to what I was looking for in a new vehicle. I looked all over town and test drove Mercedes More

by Mps1110
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 27, 2013 -

Hendrick Lexus Charleston responded

Welcome as a first time Lexus customer, and thank you so much for purchasing your Lexus ES350 from Lexus of Charleston. We are pleased to hear that Dave Mills helped you select the Lexus that is right for you. We pride ourselves on building long term relationships with our customers, and consider you a member of the Lexus of Charleston family. Your complete satisfaction with your Lexus is our first priority. Please connect with us on Facebook, Twitter, YouTube, Google+, and our Blog to stay up-to-date on Lexus information, and all the latest Dealership happenings. Enjoy your ES!

October 13, 2013

My name is Lulu Thomas-Straub from Myrtle Beach. I purchased a 2013 RX350. This is the fourth RX I have purchased from Lloyd Walker and Lexus of Charleston. Lloyd is a wonderful person and a very kn More

by lultho843
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Walker
Oct 27, 2013 -

Hendrick Lexus Charleston responded

Dear Ms. Thomas-Straub, On behalf of Lloyd Walker and our entire team, thank you for this wonderful review, and for your continued business with us here at Lexus of Charleston. We appreciate the trust you place in us with each purchase, and will continue to ensure that you get the Lexus that is just right for you each time. We are so grateful to have you as part of the Lexus of Charleston family, and look forward to continuing to serve all of your automotive needs! We have presences on Facebook, Google+, YouTube, and Twitter, and would love to talk to you online, so be sure to connect with us there. Enjoy your new Lexus!

October 11, 2013

After perusing the Lexus of Charleston website, I entered contact information and was very quickly contacted by the appointment setter for Lexus of Charleston. She was professional, friendly, and informativ More

by melaniefields
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lloyd Walker
Oct 27, 2013 -

Hendrick Lexus Charleston responded

Dear Melanie, Thank you so much for your recent vehicle purchase from Lexus of Charleston. We are delighted to hear that our Internet Sales Department, Lloyd Walker, and Jeff Bast took such great care to ensure that you got the car you wanted with finance terms that are just right for you! We are so glad to have you in the Lexus of Charleston family. Thank you for connecting with us on Facebook, and be sure to use our website tools and connect with us on Google+, Twitter, YouTube, and our Blog for all the latest brand and Dealership information. Enjoy your new RX!

October 09, 2013

First of all me and the wife were visiting from spring lake, NC celebrating wife's birthday not expecting to buy a car especially because we came down in a rental, we both decided to look for the Lexus de More

by hardin2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
greg new employee that connected our cell phones to the car bluetooth, Sam Aby
Oct 27, 2013 -

Hendrick Lexus Charleston responded

Thank you so much for buying your Lexus GS350 from Lexus of Charleston. We also appreciate you sharing your story with us. It's wonderful to hear that your experience buying a car meant so much to you and your wife. We appreciate the feedback on Paul, Sam, and Greg, and the service they provided to help you buy the car of your dreams! At Lexus of Charleston, we pride ourselves on building lasting relationships with our customers. We look forward to serving all of your automotive needs. Please stay in touch with us through our social media channels of Facebook, Twitter, YouTube, Google+, and our Blog, and use our many website tools to enhance your Lexus Ownership Experience. Welcome to the Lexus of Charleston family!

October 03, 2013

First time buying a car, also first time buying a Lexus ,met almost everyone working at the dealership, lots of smiles and so willing to help, had to try almost every car on the lot, some more than once More

by gibson119
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hoff
Oct 27, 2013 -

Hendrick Lexus Charleston responded

Thank you so much for purchasing your ES350 from Lexus of Charleston. We are delighted to hear that John Hoff was so helpful, and that you had such a happy experience buying your car here. We strive to make every customer experience relaxing and enjoyable. We look forward to a long and happy relationship serving your automotive needs. Our website has some great online tools to enhance your ownership experience, such as the ability to schedule your service appointments online. In addition, we invite you to connect with us through our social media presences of Facebook, Youtube, Twitter, Google+, and our Blog. We look forward to seeing you the next time you are here. Enjoy your ES!

October 03, 2013

Dave Mills is a low key, professional salesman. He never makes you feel pressured but rather he is there to help you through the process. I had a car that I was giving to my daughter after my purchase and More

by ccosta
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 27, 2013 -

Hendrick Lexus Charleston responded

We are glad to hear that you had such a satisfying experience with us here at Lexus of Charleston. Thank you for your recent purchase, and for letting us know that Dave Mills and our team went above and beyond in serving you. We hope your daughter enjoys her car, and we look forward to serving your automotive needs. Be sure to keep in touch with us online through Facebook, YouTube, Twitter, Google+, and our Blog for all the latest Lexus brand information and Dealership happenings. Thank you for your review!

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