Hendrick Lexus Charleston
Charleston, SC
Filter Reviews by Keyword
By Type
Showing 1,709 reviews
Lloyd is very professional and helpful and also very knowledgeable. I had a pleasant experience at this dealership. They treat you with respect and make sure you understand everything about your car p knowledgeable. I had a pleasant experience at this dealership. They treat you with respect and make sure you understand everything about your car purchase. They also do not have any sales pressure tactics. More
I recently purchased a 2013 RX 350 and in Oct of 2012 I purchased a ES 350 for my wife. In both instances I dealt with Mr LLoyd Walker. I find Mr. Walker to be extremely professional and attentive to all purchased a ES 350 for my wife. In both instances I dealt with Mr LLoyd Walker. I find Mr. Walker to be extremely professional and attentive to all the details in pruchasing a vehicle. I appreciate his low key approach to a sale and responsiveness to counter offers. He represents Lexus of Charleston very well. In additon to Mr. Walker I find the dealership in total to be outstanding, all I have dealt with have been most accommodating and friendly. The physical plant is extremely well maintained and is most user friendly. I have no negative comments regarding Mr. Walker or the dealership. More
This is the first time that I bought a pre-owned Lexus. Jack Frost treated me like I was purchasing a brand new automobile. The certified vehicle was in excellent shape, and I feel that I got a fair price Jack Frost treated me like I was purchasing a brand new automobile. The certified vehicle was in excellent shape, and I feel that I got a fair price for my trade-in. Jack was very attentive to detail, washed and gassed up the vehicle, and I was out the door the same day with the completed transaction. Emily, financial manager, informed me of all the available financial, service contracts, and extended warranties, and very efficiently handled the paperwork. I never considered any other dealership than Lexus of Charleston when it came time to purchase a car. Thanks Lexus and associates for the experience, which was beyond my expectations. Greg Stahly More
Purchased a pre-owned Lexus 430 from Mike Graber at Lexus of Charleston. Mike did a fantastic job of being sure that the car met my expectations. I have never purchased a car where the dealer filled the gas of Charleston. Mike did a fantastic job of being sure that the car met my expectations. I have never purchased a car where the dealer filled the gas tank before delivering the vehicle. The car was washed and detailed and even though used, it felt like a brand new car just off the showroom floor. The whole car buying experience was something different from my previous car purchases at other dealers. I would highly recommend Lexus of Charleston and Mike Graber to anyone looking to purchase a new or used vehicle. More
This is my first experience with Lexus, and I have to say I am very impressed. David was very attentive, listening to what I was looking for in a new vehicle. I looked all over town and test drove Mercedes I am very impressed. David was very attentive, listening to what I was looking for in a new vehicle. I looked all over town and test drove Mercedes, BMW, Audi, and found myself returning to Lexus of Charleston. My main requirements were comfort, safety, reliability and mpg. David took these considerations into account and suggested the ES350. After a test drive, I knew that his recommendation was on point. I never felt pressured, and after doing some research, found that I received a fair price on the vehicle. I would not only recommend Lexus of Charleston, but David Mills as well. I love my new Lexus! More
My name is Lulu Thomas-Straub from Myrtle Beach. I purchased a 2013 RX350. This is the fourth RX I have purchased from Lloyd Walker and Lexus of Charleston. Lloyd is a wonderful person and a very kn purchased a 2013 RX350. This is the fourth RX I have purchased from Lloyd Walker and Lexus of Charleston. Lloyd is a wonderful person and a very knowledgeable salesman. I was very nervous about trading my 2005 RX 330, because I loved it so much. The car I drive is very important to me. I did not think I could love my new car as much as my old one, but I love it more. Lexus has made some outstanding upgrades to the new model. I want to thank Lexus of Charleston for being such a professional and outstanding dealership. They continue to stand above all the other dealers. I want to thank Lloyd for caring and attending to all of my needs and wants. It's great to call Lexus of Charleston and know that Lloyd is still working there. I hope he will be there when I come back to buy my next RX. Thanks so much Lexus of Charleston and especially thanks to Lloyd, whom I consider a long time friend just from buying a car. Special thanks to Jeff for helping with our financial aspect of the deal. He was very friendly, knowledgeable and helpful. More
After perusing the Lexus of Charleston website, I entered contact information and was very quickly contacted by the appointment setter for Lexus of Charleston. She was professional, friendly, and informativ contact information and was very quickly contacted by the appointment setter for Lexus of Charleston. She was professional, friendly, and informative, helping me realize I was ready to purchase my first Lexus. I very much enjoyed working with Lloyd Walker and was sold on the Lexus product when he told me has been with Lexus of Charleston for 20 years because he likes the product and the organization; this spoke volumes to me. Jeff Bast made the financing an ease and informed me of the other available options that could be included in the financing, i.e., warranty. For as long as I can remember, I have loved the body style of the RX and am so thrilled to finally be a proud owner of the Lexus product. Lexus, but most importantly, Lexus of Charleston has a lifetime customer. Thank you for making the experience a joy! More
First of all me and the wife were visiting from spring lake, NC celebrating wife's birthday not expecting to buy a car especially because we came down in a rental, we both decided to look for the Lexus de lake, NC celebrating wife's birthday not expecting to buy a car especially because we came down in a rental, we both decided to look for the Lexus dealership just to kill some time, I GPS the dealership and we found it with no problem, once we arrived we were approached by Sam which greeted us in a very warm gentle professional way, he allowed us to test drive several SUV which was the RX class models and was very patience with us, after driving the SUV's my wife was not satisfied with any of them, Sam said that well it looks like you probably want be buying a car today and gave us his card to stay in touch and come be if possible to do business when ready, we then started looking at the GS 350's and my wife saw one that was out of our price range and wanted to test drive it anyway, once took it for a ride she fell in love with it, so when we returned to the lot and we got out Sam said lets go inside and look at some numbers because we had just come out of a chapter 13, we sat there and prayed that all would go well and the next thing we knew was Paul coming to get us to come to his office and cut a deal with the GS 350 2011 and he did, we were totally blown away, my wife actually cried because of the good news that we were about to become proud owners of the vehicle that she always wanted as far as a Lexus, we can't thank Sam, Paul, and Greg enough for all the love, professionalism, respect and just genuine customer service that we received, it overwhelmed us and it was the best birthday present that my wife ever received since we been married for 24 years, thank you all for helping us purchase our vehicle which we are very satisfied with and loving every minute of driving it, this has been a life changing experience for us, GOD BLESS you all and I pray that GOD will BLESS everyone that played a part in helping us by making our dreams come true. More
First time buying a car, also first time buying a Lexus ,met almost everyone working at the dealership, lots of smiles and so willing to help, had to try almost every car on the lot, some more than once ,met almost everyone working at the dealership, lots of smiles and so willing to help, had to try almost every car on the lot, some more than once, John was great , he answered all my questions ,and, spent a lot of time with me, it made for a happy experience. Love my ES350 More
Dave Mills is a low key, professional salesman. He never makes you feel pressured but rather he is there to help you through the process. I had a car that I was giving to my daughter after my purchase and makes you feel pressured but rather he is there to help you through the process. I had a car that I was giving to my daughter after my purchase and he was kind enough to assist me in getting the car spiffed up before The transfer. It was great doing business with Dave he went above and beyond just making the sale. I would happily refer others to Dave for a Seamless auto puchase. More