Hendrick Lexus Charleston
Charleston, SC
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Martin was wonderful to work with. He was knowledgeable, professional and efficient. I can see why all of my friends in Charleston recommended this dealership. I will spread the word a He was knowledgeable, professional and efficient. I can see why all of my friends in Charleston recommended this dealership. I will spread the word about my positive car buying experience from Martin and the team at Hendrick Lexus of Charleston I West Ashley. More
Martin was informative and helped me select the perfect car for me. He was patient, not pushy at all. It's a shame all car salesmen aren't like Martin. He lets the cars sell themselves and guided me to wha car for me. He was patient, not pushy at all. It's a shame all car salesmen aren't like Martin. He lets the cars sell themselves and guided me to what l wanted and needed. He asks questions l didn't think of and the car is perfect. My last car was a 1998, so l was clueless about the technology involved, this bothered me. No worries. Kaitlyn Eich explained everything to me and never got impatient with my lack of knowledge. By the time we left, l felt comfortable and knowledgeable about not only my new car, but my cell phone. She is a jewel! She let me learn everything without rushing me. Thank you! I truly want to thank both Martin Kaupoff and Kaitlyn for the great service. I have never seen anything like it. More
Grayson knowingly sold us a used 2024 car with 3700 miles vs the one we drove with under 100 miles! He told us he did what he was told to do. His manager agreed to pay our first car payment. We laughed! Th vs the one we drove with under 100 miles! He told us he did what he was told to do. His manager agreed to pay our first car payment. We laughed! The car had baby wipes in back seat cup holders. The one I drove 10 days earlier had less than hundred miles! Grayson told me general managers wife drove the one I drove for a month after I originally drove it only 10 days prior therefore that was a lie. He then admitted they had two and the other one sold. THE ONE I ASKED TO PURCHASE! We were NEVER INFORMED we were NOT purchasing the car I drove. The one I drove was brand new sitting on showroom with big red bow! They tricked us and replaced it with the used one! I am not going to settle for this! They won’t return our money. More