Hendrick Lexus Charleston

New Car Super service from TJ, Matt,Zephyr and Dan. however the paper work is to long to complete. It is not necesssary to have a min. of 25 words. thanks Super service from TJ, Matt,Zephyr and Dan. however the paper work is to long to complete. It is not necesssary to have a min. of 25 words. thanks More

Customer experience Lloyd , He was very committed to the customer experience. He stayed after closing and was willing to spend time to help us evaluate various choices. Lloyd , He was very committed to the customer experience. He stayed after closing and was willing to spend time to help us evaluate various choices. The delivery of the car was very through. We feel we will have a long term relationship with this dealership and Lloyd. More

Top-tier experience This is the second car bought from this dealer and from the same salesperson (Pat Welsh). While searching and waiting for the right vehicle, I met se This is the second car bought from this dealer and from the same salesperson (Pat Welsh). While searching and waiting for the right vehicle, I met several other sales people on the lot. All were knowledgeable and courteous--seeming following the tone set at the top. When the right care arrived, I was called and worked with Pat Welsh personally--a most gratifying and pleasant experience. You want a great car-buying experience? This is it. More

Lexus Charleston No pressure. Worked only with initial sales person and no high pressure sales person brought in to try to pressure a sale. In and out in a reasonable No pressure. Worked only with initial sales person and no high pressure sales person brought in to try to pressure a sale. In and out in a reasonable time. More

New Car Sales Purchasing a new car can be frustrating in haggering over price, etc. Not the case with my new car purchase from Hendrick Lexus. Actually, it was jus Purchasing a new car can be frustrating in haggering over price, etc. Not the case with my new car purchase from Hendrick Lexus. Actually, it was just the opposite. My sales rep Pat Welsh was simply outstanding. He made this sales transaction as painless as possible. I would highly recommend Hendick Lexus and especially Pat Welsh. More

Great experience. TJ searched for a car for me for over 6 months to find exactly what I was looking for in a certified used Lexus. I would highly recommend him to anyon TJ searched for a car for me for over 6 months to find exactly what I was looking for in a certified used Lexus. I would highly recommend him to anyone who is looking to buy a car. I am now the proud owner of a beautiful silver Lexus 350 RX. Exactly what I wanted! More

Well Done It takes a lot of time, money and patience to train a professional staff, that can encourage a potential customer begin to feel at ease shortly after It takes a lot of time, money and patience to train a professional staff, that can encourage a potential customer begin to feel at ease shortly after they enter an automotive dealership. That is how my wife and I would describe our experience with our sales representative, Bob Schneider, and Hendrick Lexus of Charleston. Every question I asked was answered in a very straightforward and honest manner. I had done some research, but Bob pointed out additional features that would contribute to our comfort and vehicle drivability. We have been driving a competing brand of vehicle for quite a few years, which also were from a Hendrick dealership, so our expectation level was high to start with and we are happy to say it was exceeded. Al Jones More

December to remember in November John did a great job of narrowing down what vehicle I wanted and finding a compromise for my husband and I with respect to new or gently used. Blaire John did a great job of narrowing down what vehicle I wanted and finding a compromise for my husband and I with respect to new or gently used. Blaire was very helpful and patient with explaining all of the new technology. More

Excellent dealership. Everything and everyone at the dealership was outstanding. I would have liked a bigger discount or more allowance from our trade. We bought a new 20 Everything and everyone at the dealership was outstanding. I would have liked a bigger discount or more allowance from our trade. We bought a new 2016 Lexus RX 350. It was one of the first to arrive at the dealership so they were not willing to discount steeply. More

infinger great experience would gladly recommend Lexus of Charleston and Terrence to anyone. Looking forward to future business with the hendrick automotive gr great experience would gladly recommend Lexus of Charleston and Terrence to anyone. Looking forward to future business with the hendrick automotive group. No issues at all. More