Hendrick Lexus Charleston

Used Lexus Bob and TJ are the best, they both were very helpful and friendly, I got a good trade in price and a great price on my new Lexus Bob and TJ are the best, they both were very helpful and friendly, I got a good trade in price and a great price on my new Lexus More

Very nice We had a very easy and nice experience. Everybody was very helpful and easy to work with. Mike Graber was also very helpful and friendly We had a very easy and nice experience. Everybody was very helpful and easy to work with. Mike Graber was also very helpful and friendly More

First time buyer - excellent experience I was a first time buyer, moving to SC from out of state which required doing much of my purchase over the phone. John Totaro was fantastic in helping I was a first time buyer, moving to SC from out of state which required doing much of my purchase over the phone. John Totaro was fantastic in helping me choose the right car for me and then selecting the best options to make it work for me. He was very patient and spent a lot of time explaining all of the different packages that I could choose from to customize my new NX 200. Jennifer did a great job with the financing, taking the time to walk me through the protection plans. When I arrived to pick up my car everyone was pleasant and friendly. A great overall experience! More

Great Salesman - John Hoff John Hoff was the reason I went back to Hendricks and bought my LS 460. He was a gentleman who treated me with respect and did not pester me with con John Hoff was the reason I went back to Hendricks and bought my LS 460. He was a gentleman who treated me with respect and did not pester me with constant follow up! I told him I was interested in replacing my 2007 Lexus but had not made up my mind about it yet - he respected my time by not annoying me until the type of car I was interested in was available!! I would definitely buy from him again and strongly recommend him to others . More

New car buying I just purchased my 3rd RX 350 from Lexus of Charleston. John Hoff made the buying experience easy and fast. He located the exact vehicle I wanted and I just purchased my 3rd RX 350 from Lexus of Charleston. John Hoff made the buying experience easy and fast. He located the exact vehicle I wanted and had it delivered in about a week. John was very thorough with his explanation of the vehicle safety features. He really emphasized the "service after sale" aspect of the car buying experience. Before driving away in my new car, Matt Murphy spent a lot of time, explaining every little detail, especially the safety features, about the car. Since the purchase, I have received e-mails from both Matt and John, inquiring to see if I have any questions about my vehicle and offering to make themselves available to answer any questions. Before leaving, David Yarborough, General Manager, introduced himself and wanted to make sure I was happy with my purchase. There's a reason that I have bought 3 vehicles from Lexus of Charleston...they are tops. More

Efficient purchase experience Sam, Dan, and Jennifer provided an informative, efficient, and helpful experience. I highly recommend working with them, and my past experiences with Sam, Dan, and Jennifer provided an informative, efficient, and helpful experience. I highly recommend working with them, and my past experiences with the service department resulted in extending my relationship with Hendricks Lexus Charleston. More

Exceptional Client Advisor The customer service provided by Hendrick Lexus Charleston was second to none. The purchase price, mileage, and condition of the ES350 was exceptiona The customer service provided by Hendrick Lexus Charleston was second to none. The purchase price, mileage, and condition of the ES350 was exceptional, and the overall experience surpassed my expectations. The Client Advisor, John Totaro, made the entire process extremely easy, especially given the fact that this was an out of town purchase. John was responsive to all of my inquires, very courteous, and his knowledge of the car was impressive. I would certainly purchase another vehicle from this dealership...even though I reside in Jacksonville, FL. A big thanks goes to John Totaro! Fred and Kristy Varn More

2016 ES350 This is my third Lexus from here. The service is great and the employees are excellent. Special thanks to Linda Barry who was excellent to deal with. This is my third Lexus from here. The service is great and the employees are excellent. Special thanks to Linda Barry who was excellent to deal with. More

Great Value for a Great Lease Price My sales experience was excellent, trading up from a 2012 Lexus ES 350 to a 2016 Lexus Es 350. My payment was $140 lower for a fully loaded auto, with My sales experience was excellent, trading up from a 2012 Lexus ES 350 to a 2016 Lexus Es 350. My payment was $140 lower for a fully loaded auto, with Lexus waiving the last 6 payments due under my prior lease. The transaction couldn't have gone smoother & stress free. More

Released a new vehicle This is an excellent customer service dealership with friendly and approachable sales and service personnel. A very efficient and pleasurable experie This is an excellent customer service dealership with friendly and approachable sales and service personnel. A very efficient and pleasurable experience, makes car buying fun. More