Hendrick Lexus Charleston
Charleston, SC
Filter Reviews by Keyword
By Type
Showing 1,714 reviews
John Totaro at Hendrick Lexus Charleston is the Best! John helped me find the car of my dreams!! I came in after seeing a car online. I was told it was there and still available. By the time I got to the John helped me find the car of my dreams!! I came in after seeing a car online. I was told it was there and still available. By the time I got to the dealership the vehicle had been sold. John was very nice and also understanding, I was mad! He talked with me and got some info from me. He would text me with updates on finding me the car I was searching for. I actually ended up with a different car than I was originally looking for, but am very pleased! I love my Lexus ct 200h!!!! Thanks John! More
Very satisfied Grandma!! I worked with Raymond Rhett on purchasing a 2012 EX350. He was pleasant and professional throughout my entire experience. I thought he was extra patie I worked with Raymond Rhett on purchasing a 2012 EX350. He was pleasant and professional throughout my entire experience. I thought he was extra patient while dealing with this 70 year old grandma with lots of questions!! More
Hendrick Lexus Charleston and our new 2016 RX Hybrid The 2016 RX Hybrid has all of the enhancements of a previous LS we had owned, and has several long term upgrades to prevent undercarriage front, back The 2016 RX Hybrid has all of the enhancements of a previous LS we had owned, and has several long term upgrades to prevent undercarriage front, back and under side chips. The Seats and Driving experience are wonderful. Thank you to Hendrick Lexus Charleston and Pat Welsh for helping us choose this awesome vehicle. Best Regards, Tom and Paula Bishop, 703-927-8051 More
a headsup for"Mr. Raymond Rhett" Mr . Raymond started out by guiding me where to park my car, that's the 1st encounter, he was friendly from the start.. I came in looking for a Hond Mr . Raymond started out by guiding me where to park my car, that's the 1st encounter, he was friendly from the start.. I came in looking for a Honda Accord 2015, but it just didn't feel right, so I asked was there anything else he could show me and boy he sure did...A Toyota Avalon, Raymond is very knowledgeable in the work he does and very friendly too. I was hooked, he didn't pushed or pressured me, he explained all the details and made the process easy...Everyone I met treated me wonderful after I decided I was going to get the car they made everything as painless and easy for me to just drive the car off the lot. I felt everyone was there to give me the best service I deserved .....I'm enjoying the ride...............................THANKS GUYS More
Awesome Experience with Mr. Schneider! I found the brand new Lexus I wanted to purchase on the Internet. With the stock number, color of exterior, and interior in hand, I drove 2 hours to C I found the brand new Lexus I wanted to purchase on the Internet. With the stock number, color of exterior, and interior in hand, I drove 2 hours to Charleston. I met a nice, no pressure, salesman. With all of my research on the car I wanted to see, Mr. Schneider spent just a few minutes in the dealership car lot to find me a better one!! I couldn't be happier that I didn't feel extreme pressure through the process of looking and buying my new car. Mr. Hendrick, you sure are lucky to have such a kind, humble, and smart client advisor on your team!! More
Excellent Experience! I just bought my 2nd Lexus RX 350 and had an excellent experience with my purchase. The salesman was Sumter De Brux and he was outstanding! I had LOTS I just bought my 2nd Lexus RX 350 and had an excellent experience with my purchase. The salesman was Sumter De Brux and he was outstanding! I had LOTS of questions as I take purchasing a car as a serious decision and want to be sure I'm getting exactly what I think I need/want. He was never in a rush and went out of his way to make sure I had what I wanted. He even drove out of town, 2 hours away, to handle a request I had about my new car. I would highly recommend this dealership and Sumter as your personal salesman. You will not be disappointed! More
Outstanding Service This is how car dealers SHOULD DO IT! I couldn't have been happier with my experience (pretty happy with the car too!!!). No one rushed you. Whatever This is how car dealers SHOULD DO IT! I couldn't have been happier with my experience (pretty happy with the car too!!!). No one rushed you. Whatever time was needed, they were willing to take. Honestly, I would have given them 6 stars! More
Excellent, courtious and professional personell Experience beginning with Mr. Weaver and continuing with Mr. Hoff was great. Both had complete knowledge of the car I was searching for. Mr. Hoff ha Experience beginning with Mr. Weaver and continuing with Mr. Hoff was great. Both had complete knowledge of the car I was searching for. Mr. Hoff handled all the paperwork quickly and took as much time as needed to explain controls. He also introduced Mr. Yarbrough for continued service and the electronic person to explain most other controls and the Satellite radio operation. Could not have expected more from anyone I came into contact with, EXCELLENT ORGANIZATION. More
Great Sales Person & Sales Manager Sally did a good job of finding us the right car and didn't pressure us. Richard Hughes helped us take care of turning in our Toyota after buying our Sally did a good job of finding us the right car and didn't pressure us. Richard Hughes helped us take care of turning in our Toyota after buying our Lexus with a dealer plate for it while waiting for our inspection to take place on our leased Prius. Sorry to say the inspection process was a nightmare with the 3rd party company Toyota uses and took longer with much aggravation so will never lease from Toyota or Lexus. Glad to have bought a great car. More
Great Service Our salesman, John Hoff was outstanding in the way he took the time to explain the features of the Lexus RX350 that we did purchase. His interest in w Our salesman, John Hoff was outstanding in the way he took the time to explain the features of the Lexus RX350 that we did purchase. His interest in what we wanted in an automobile and attention to what would be best for us, culminated in the sale. There never was any hint of pressure to buy a car. Everyone at the dealership was friendly and seemed to take an interest in our complete satisfaction. More