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Hendrick Lexus Charleston
Charleston, SC
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Worth the drive from MD to SC John has to be the best salesman I have dealt with. He understood our needs and was there every step of the way to ensure we were happy with every ser John has to be the best salesman I have dealt with. He understood our needs and was there every step of the way to ensure we were happy with every service that was rendered. We are delighted to have met John and have him as a car salesman. I was skeptic about flying out to SC, to purchase a vehicle. John is the only reason the trip was worth every mile. We will be purchasing more vehicles from this dealer in the near future. John, thanks again for the no pressure, exceptional service, attentiveness and accommodating us from MD. Also, a special thanks to Zephyr for his great customer services. Seun More
Buying a new car We have purchased 3 new cars from this dealership over the past 26 years. Our last purchased was handled with professional and all that was promised We have purchased 3 new cars from this dealership over the past 26 years. Our last purchased was handled with professional and all that was promised was delivered. More
Great car buying experience I didn't get the stereotypical hard sales approach that I've received at so many car dealerships. I was able to look at the vehicles that interested I didn't get the stereotypical hard sales approach that I've received at so many car dealerships. I was able to look at the vehicles that interested me and ask the questions I needed answered. Most relaxed car purchase I've ever had and everyone was very nice and helpful. Bob was most accommodating during the entire process. More
Nice and Easy Had a great experience at Hendrick Lexus in Charleston. Found a car at a Hendrick dealer in CA, and it was easy to arrange. Sam took care of everyth Had a great experience at Hendrick Lexus in Charleston. Found a car at a Hendrick dealer in CA, and it was easy to arrange. Sam took care of everything, and I had the car in less than two weeks. Perfect! Great team to work with. More
MY EXPERIENCE WAS REALLY GOOD BEACAUSE HE DESERVE IT HE WAS REALLY REALLY GOOD NO PRESSURE. TRYING TO MAKE ME BUT THE CAR I LOVED IT ABD I BOUGHT IT. BEACAUSE HE DESERVE IT HE WAS REALLY REALLY GOOD NO PRESSURE. TRYING TO MAKE ME BUT THE CAR I LOVED IT ABD I BOUGHT IT. More
Worst Service Center. Tech's Joyride the vehicles. Avoid. I was told my car couldn't be test driven due to inner tire wear on my front tires. I later discovered that was a lie. I found video on my dash cam of I was told my car couldn't be test driven due to inner tire wear on my front tires. I later discovered that was a lie. I found video on my dash cam of the tech abusing my car, he also phoned somebody to show off that he had just worked on an F. See the video for yourself, search YouTube for: "HENDRICK LEXUS OF CHARLESTON TECH ON JOYRIDE" They also broke my harness cover during a recall campaign. I didn't even give them consent to do this repair in the first place. Instead of ordering a new one, they tried to make it seem like it wasn't that bad. Told me if I had a problem with it, email the manager. You can see their repair job in the YouTube video description. Their resolution for all of this was to refund me $300 and replace the harness cover they broke. Rather than resolve this issue, Hendrick Lexus of Charleston would rather try and hide this. I won't ever return here, I suggest you avoid this place. Visit Lex-Tech down the street, Lexus of G'ville for warranty work. TRUST ME! More
Terrance is the man! We had a wonderful experience working with Terrance and his team. He went above and beyond to fulfill our needs and answer our questions. We will 100 We had a wonderful experience working with Terrance and his team. He went above and beyond to fulfill our needs and answer our questions. We will 100% be back! Thank you Terrance! More
Kudos to John Hoff, a True Professional!! I first met John Hoff thirteen (13) years ago when he sold me my first RX 350. Subsequently, he has assisted with two (2) additional RX 350 purchases. I first met John Hoff thirteen (13) years ago when he sold me my first RX 350. Subsequently, he has assisted with two (2) additional RX 350 purchases. I have always found him to be pleasant and professional in his approach in assisting me with my purchases. I would highly recommend John to anyone else desiring a pleasant car shopping experience More
Great again We are return buyers and the proud owners of 2 RX350s. The attention didn't end after we bought our 1st Lexus. We have maintained a relationship with We are return buyers and the proud owners of 2 RX350s. The attention didn't end after we bought our 1st Lexus. We have maintained a relationship with TJ in sales and the service department has been exceptional. I hadn't planned on trading our '15 but TJ made it so easy to upgrade to the new features that we took the plunge. TJ was straight shooting and no nonsense and respected our time. A great experience again. More
I just got my eighth Lexus from Lloyd Lloyd Walker!! I just took possession of my 11th Lexus, and the eighth from Lloyd Walker. The latest is an NX 200 T. I love the car especially for handling and acc I just took possession of my 11th Lexus, and the eighth from Lloyd Walker. The latest is an NX 200 T. I love the car especially for handling and acceleration. I'm still learning all the technology that is packed into this car. Hendrix Lexus provides excellent help from their technology expert on site . Lloyd is a real delight to work with. He makes the car buying process so much less stressful. He truly wants to help you get the car that you like and for the terms that are fair both to the dealership and to me. I highly recommend Lloyd walker to anyone interested in buying a Lexus! More