Hendrick Lexus Charleston

Great from start to finish. SI was in and out with my new(to me!) car in 2.5 hours. Bob was great throughout the process. I was well pleased with all aspects of the sale. SI was in and out with my new(to me!) car in 2.5 hours. Bob was great throughout the process. I was well pleased with all aspects of the sale. More

Excellent This is my 3rd Lexus and every time we have dealt with Lloyd Walker. He is always professional and very polite. He always is willing to help. I woul This is my 3rd Lexus and every time we have dealt with Lloyd Walker. He is always professional and very polite. He always is willing to help. I would certainly recommend him to others. More

Excellent sales person. Excellent sales persons encountered, as expected. Excellent outline of features done by salesperson. Our technical person gave us a good intro. to fea Excellent sales persons encountered, as expected. Excellent outline of features done by salesperson. Our technical person gave us a good intro. to features, but we still need the manuals, and possibly another visit to dealership (with shorter list). More

Excellent customer service We appreciate the skill that lloyd showed in finding and then setting the delivery of our 2016 LS 460. We were a little disappointed with the hard sel We appreciate the skill that lloyd showed in finding and then setting the delivery of our 2016 LS 460. We were a little disappointed with the hard sell that the finance person put on us, compared to the excellent attitude of Lloyd. More

excellent customer service, The staff went above and beyond to satisfy us. Everyone was so kind during the entire process of buying our Lexus from Hendrick Lexus Charleston. The staff went above and beyond to satisfy us. Everyone was so kind during the entire process of buying our Lexus from Hendrick Lexus Charleston. More

Lexus purchase I just purchased a certified Lexus ES 350 from Hendrick Lexus of Charleston. My sales person was Raymond Rhett. Initially we weren't able to agree on I just purchased a certified Lexus ES 350 from Hendrick Lexus of Charleston. My sales person was Raymond Rhett. Initially we weren't able to agree on a satisfactory trade in price for my car, but he continued to work until he got the price where I needed it. He was friendly, knowledgeable, extremely helpful, answered all my questions and I never pressured in the least. When I returned the next morning to purchase the car, I was immediately greeted by Raymond. He made me feel at home, and certainly made my car buying experience fun and pleasurable. More

Great Buying Experience Hendrick Lexus Charleston was a pleasure to deal with and especially Bob Schneider, our salesperson. Bob was friendly and so helpful. No pressure just Hendrick Lexus Charleston was a pleasure to deal with and especially Bob Schneider, our salesperson. Bob was friendly and so helpful. No pressure just willing to do whatever we required to make our decision. This dealership was a totally different experience than what we had encountered at another Lexus location where we were told, "come back when you're serious about buying a car" and were offered an insulting price for our trade in. Hendrick gave us a good price on the Lexus that we purchased and a great price for my used car. We highly recommend! More

Other Lexus, Yes I walked into the dealership expecting to speak with an internet sales person and the assistant introduced me to Raymond Rhett. He was professional an I walked into the dealership expecting to speak with an internet sales person and the assistant introduced me to Raymond Rhett. He was professional and responded to me quickly regarding a car I was interested in. He worked well with me to discuss my needs and quickly followed through with showing me the exact vehicle. . I did not mind talking to Raymond because I felt he had the integrity I were looking for in a sales person and it was worth my while. Everything he did was honest, straight forward and he delivered on my expectations, right through to the delivery of our shiny, Red 2014 Lexus ES 350. The car is beautiful – solid, comfortable and has all the technical features I really wanted. This is probably one of the best purchases of my life. Of course he followed -up to ensure I was a happy customer. I sincerely hope Hendrick Lexus will keep the awards coming to him. He has a decorated office with plenty of awards for excellent Customer Service. I see why. I can TRULY say that, out of the many car purchasing experiences I’ve had in my life, this one with Raymond was the best. I will also compliment you on your other sales staff. Many people started up a conversation about the weather or “How are you today?” even though I was working with Raymond. Coffee, hot chocolate, bottled water, peanuts, cookies, trail mix… what a nice idea. More

Great Experience! Had a great experience at this dealership. I received excellent customer service and both employees were very knowledgeable of the Lexus RX 350. Frien Had a great experience at this dealership. I received excellent customer service and both employees were very knowledgeable of the Lexus RX 350. Friendly and actually spent time trying to help me decide what car was best for me. Will most definitely return in the future! More

Lease of new Lexus ES350 This was the most pleasant car-buying experience of my life. Dane Souris was extremely helpful, courteous and professional in every aspect of leasing This was the most pleasant car-buying experience of my life. Dane Souris was extremely helpful, courteous and professional in every aspect of leasing this car. This was the first time we considered leasing, and Dane was able to guide us through the details and answer all of our questions. His knowledge, experience and friendly approach were evident throughout the process. The finance man and the technical specialist were also top notch, but Dane stood out as a true professional and a real asset to your overall team. More