Hendrick Lexus Charleston
Charleston, SC
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Wonderful Experience I had a wonderful experience. The staff was very professional and helpful. If you are in search of a new Lexus, please visit Hendrick Lexus. I had a wonderful experience. The staff was very professional and helpful. If you are in search of a new Lexus, please visit Hendrick Lexus. More
Great Staff We had a wonderful experience at Lexus of Charleston! Everyone we dealt with was pleasant and professional. Our salesman Bill was very helpful, hones We had a wonderful experience at Lexus of Charleston! Everyone we dealt with was pleasant and professional. Our salesman Bill was very helpful, honest, and knowledgeable. This is our first Lexus purchase and we are extremely happy so far with the car and with the staff at Hendricks! We felt welcomed from the moment we entered the showroom by all staff. After the paperwork was complete and the car was ready, Emily went over the operation of the car and helped set up some of the features for us--this was SO helpful before we drove the car home! She was great! Overall, it was a great experience at Hendrick Lexus of Charleston! More
Great service My salesman was excellent l would recommend him to anyone! He was very helpful and did all he could to make sure I was satisfied. The used car manager My salesman was excellent l would recommend him to anyone! He was very helpful and did all he could to make sure I was satisfied. The used car manager was also helpful . More
My experience was exceptional. The people I met there were very friendly and professional, it was a pleasant experience for my wife and I. Our Sales Consultant, Terrance, was truly The people I met there were very friendly and professional, it was a pleasant experience for my wife and I. Our Sales Consultant, Terrance, was truly pleasant, honest and knowledgeable about the certified vehicle we purchased. We truly appreciated the fact that after all the paperwork were signed, they took the time to have someone explain the operation of the vehicle and to do the little thing as to pair our smartphones. Also, my compliments to this dealership for how their web site provide so much in-depth information on their used vehicles such as market pricing analysis, installed packages along with the usual detail specifications and pictures. More dealers should follow their example especially here in Florida. The process of buying a certified vehicle at Hendricks was very efficient. More
Professional Our sales consultant, Linda, was very patient and professional. The delivery was extremely helpful as well. We are very pleased with our overall exper Our sales consultant, Linda, was very patient and professional. The delivery was extremely helpful as well. We are very pleased with our overall experience with this dealership. More
Wonderful experience...treated well during my purchase visit My salesperson John Hoff made my sales experience wonderful because he allowed me to drive the conversation. I told him what I wanted and he met my c My salesperson John Hoff made my sales experience wonderful because he allowed me to drive the conversation. I told him what I wanted and he met my car need. I would recommend him to anyone looking for a new or used Lexus in the Charleston , SC area. He is very kind. A true gentleman. He didn't leave me with the icky feeling that you sometimes get after leaving a car lot being swarmed by sales people who are only looking to make a deal. He was truly interested in making my car buying experience a wonderful one and succeeded. More
Great dealership Friendly staff, and tended to all needs, as well as followed up after. I would definitely buy another car from here and recommend it to everyone. Friendly staff, and tended to all needs, as well as followed up after. I would definitely buy another car from here and recommend it to everyone. More
Excellent sales and service . Leased my fifth RX, and sixth LS from this dealer. Outstanding Sales and Service. Last lease of RX I worked with LLoyd Walker who is very knowled . Leased my fifth RX, and sixth LS from this dealer. Outstanding Sales and Service. Last lease of RX I worked with LLoyd Walker who is very knowledgeable and a pleasure to work with. More
Go to another dealer! They are dishonest and do sloppy work. My car returned with damage to my ride side doors, worked on the navigation system. Had to return to get my c They are dishonest and do sloppy work. My car returned with damage to my ride side doors, worked on the navigation system. Had to return to get my cig. lighter hooked up and now my back up camera is malfunctioning. Poor customer service. When there is a problem, they ignore it instead of solving the problem. They won't return calls. They quoted prices that were 3 times the cost than another dealer. They need to fire their general manager. He needs to go! More
Positive experience with John Hoff! I had a very positive experience on the my purchase of my Lexus, John Hoff couldn't have been nicer! I look forward to working with him in the future I had a very positive experience on the my purchase of my Lexus, John Hoff couldn't have been nicer! I look forward to working with him in the future, as I am sure this will be the first of many Lexus cars that my family will own. I thought I would really miss my Range Rover, but 30 minutes of driving my new Lexus changed my mind! More