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Hendrick Lexus Charleston
Charleston, SC
1,715 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,715 reviews
December 01, 2016
TJ was amazing! TJ was extremely knowledgable about the cars and helped me buy my Lexus RX 350. I loved his service and he was extremely friendly and personable. I'd TJ was extremely knowledgable about the cars and helped me buy my Lexus RX 350. I loved his service and he was extremely friendly and personable. I'd recommend him to anyone buying a Lexus!! More
by Oogityboogitylol
Employees Worked With
Richie Hughes, Zephyr Chmura, TJ Tercanli, Walt Kinney
November 30, 2016
Kudos to Dane Souris We loved our Lexus but wanted more safety features but not with the new grill. Quite ugly. Dane listened carefully and showed us three cars that fit t We loved our Lexus but wanted more safety features but not with the new grill. Quite ugly. Dane listened carefully and showed us three cars that fit the bill. One more so than the other two. We drove home in our certified Lexus and are very happy. Thanks to Dane for a pleasant buying experience. More
by RX35007
Employees Worked With
Dane Souris
November 28, 2016
Worth the drive from MD to SC John has to be the best salesman I have dealt with. He understood our needs and was there every step of the way to ensure we were happy with every ser John has to be the best salesman I have dealt with. He understood our needs and was there every step of the way to ensure we were happy with every service that was rendered. We are delighted to have met John and have him as a car salesman. I was skeptic about flying out to SC, to purchase a vehicle. John is the only reason the trip was worth every mile. We will be purchasing more vehicles from this dealer in the near future. John, thanks again for the no pressure, exceptional service, attentiveness and accommodating us from MD. Also, a special thanks to Zephyr for his great customer services. Seun More
by Sean
Employees Worked With
John Hoff, Zephyr Chmura
November 27, 2016
Buying a new car We have purchased 3 new cars from this dealership over the past 26 years. Our last purchased was handled with professional and all that was promised We have purchased 3 new cars from this dealership over the past 26 years. Our last purchased was handled with professional and all that was promised was delivered. More
by JustAnotherHandWorkingPerson
Employees Worked With
Lloyd Walker
November 27, 2016
Great car buying experience I didn't get the stereotypical hard sales approach that I've received at so many car dealerships. I was able to look at the vehicles that interested I didn't get the stereotypical hard sales approach that I've received at so many car dealerships. I was able to look at the vehicles that interested me and ask the questions I needed answered. Most relaxed car purchase I've ever had and everyone was very nice and helpful. Bob was most accommodating during the entire process. More
by Lexus RX
Employees Worked With
Bob Schneider
November 18, 2016
Nice and Easy Had a great experience at Hendrick Lexus in Charleston. Found a car at a Hendrick dealer in CA, and it was easy to arrange. Sam took care of everyth Had a great experience at Hendrick Lexus in Charleston. Found a car at a Hendrick dealer in CA, and it was easy to arrange. Sam took care of everything, and I had the car in less than two weeks. Perfect! Great team to work with. More
by JMHSC
Employees Worked With
Sam Aby, Zephyr Chmura
November 14, 2016
MY EXPERIENCE WAS REALLY GOOD BEACAUSE HE DESERVE IT HE WAS REALLY REALLY GOOD NO PRESSURE. TRYING TO MAKE ME BUT THE CAR I LOVED IT ABD I BOUGHT IT. BEACAUSE HE DESERVE IT HE WAS REALLY REALLY GOOD NO PRESSURE. TRYING TO MAKE ME BUT THE CAR I LOVED IT ABD I BOUGHT IT. More
by sugary1dad
Employees Worked With
Raymond Rhett
November 13, 2016
Worst Service Center. Tech's Joyride the vehicles. Avoid. I was told my car couldn't be test driven due to inner tire wear on my front tires. I later discovered that was a lie. I found video on my dash cam of I was told my car couldn't be test driven due to inner tire wear on my front tires. I later discovered that was a lie. I found video on my dash cam of the tech abusing my car, he also phoned somebody to show off that he had just worked on an F. See the video for yourself, search YouTube for: "HENDRICK LEXUS OF CHARLESTON TECH ON JOYRIDE" They also broke my harness cover during a recall campaign. I didn't even give them consent to do this repair in the first place. Instead of ordering a new one, they tried to make it seem like it wasn't that bad. Told me if I had a problem with it, email the manager. You can see their repair job in the YouTube video description. Their resolution for all of this was to refund me $300 and replace the harness cover they broke. Rather than resolve this issue, Hendrick Lexus of Charleston would rather try and hide this. I won't ever return here, I suggest you avoid this place. Visit Lex-Tech down the street, Lexus of G'ville for warranty work. TRUST ME! More
by GlorifiedToyota
Employees Worked With
Darryl Fort
November 12, 2016
Terrance is the man! We had a wonderful experience working with Terrance and his team. He went above and beyond to fulfill our needs and answer our questions. We will 100 We had a wonderful experience working with Terrance and his team. He went above and beyond to fulfill our needs and answer our questions. We will 100% be back! Thank you Terrance! More
by Meganm
Employees Worked With
Terrance Middleton, Zephyr Chmura
November 12, 2016
Kudos to John Hoff, a True Professional!! I first met John Hoff thirteen (13) years ago when he sold me my first RX 350. Subsequently, he has assisted with two (2) additional RX 350 purchases. I first met John Hoff thirteen (13) years ago when he sold me my first RX 350. Subsequently, he has assisted with two (2) additional RX 350 purchases. I have always found him to be pleasant and professional in his approach in assisting me with my purchases. I would highly recommend John to anyone else desiring a pleasant car shopping experience More
by Carole Williams
Employees Worked With
John Hoff
