Hendrick Lexus Charleston

Lexus NX200T lease. This was the most pleasant car shopping experience I have ever been a part of. Past experience has been where a salesman tries to lead you to what the This was the most pleasant car shopping experience I have ever been a part of. Past experience has been where a salesman tries to lead you to what they want you to buy, even though it may not have been our choice. That was not the case here, Mr. Aby listened to what we wanted, and did his best to provide for those wants. There was none of the pressure typically associated with a car buying experience, and I highly recommend him as a choice for salesman if you are looking at shopping with this dealer. Thanks. More

Professional service and very friendly I didn't feel pressured at any time and everything was thoroughly explained to me. I was given a run-through of the features of the vehicle, which pu I didn't feel pressured at any time and everything was thoroughly explained to me. I was given a run-through of the features of the vehicle, which put me at ease in becoming used to it. More

Great Experience with Excellent Follow Through Sumter made the buying experience easy. Additionally, he went the extra mile after the car was purchased to ensure it was a great experience! I would Sumter made the buying experience easy. Additionally, he went the extra mile after the car was purchased to ensure it was a great experience! I would (will) refer any of my friends to him! More

Pleasant Experience Mr. Mike was absolutely awesome. He was very professional and pleasant throughout every step of the process. He made our car buying experience very Mr. Mike was absolutely awesome. He was very professional and pleasant throughout every step of the process. He made our car buying experience very simple and was upfront and honest, no gimmicks at all! Mr. Mike's personality and efficiency as a salesman is totally aligned with Lexus trademark of excellence! We are loving our new GS 350 and thankful for him and his dedicated service. He followed through with ensuring details were tended to even after the sale. More

Best dealership in Charleston Very pleasant car buying experience; very professional and personal. No pressure to buy something; we were made very comfortable. Will definitely go t Very pleasant car buying experience; very professional and personal. No pressure to buy something; we were made very comfortable. Will definitely go there again and definitely recommend this dealership. More

Excellent customer review Was in the marker for a used car. Did a little research beforehand on models etc. Met with Dane Souris at the dealer who was excellent. Actually we Was in the marker for a used car. Did a little research beforehand on models etc. Met with Dane Souris at the dealer who was excellent. Actually went there twice. The first time was looking at options and gathering information. I also test-drove one of the cars (ES300). The second time I was more serious about getting something done. Dane was extremely helpful in discussing features of the model I was thinking about (ES300) and also another similar model (ES350), After driving it, I decided I liked the ES 350 much better. The car I ended up with had just been purchased and wasn't listed anywhere and was not in the area with the other used cars. Dane suggested it and the car was being cleaned and detailed. Test drove it and ended up buying it. Dane was really excellent throughout the entire process, including buying my car as a trade in. Would highly recommend him and the dealership in general. Every single person I dealt with was bright, courteous and extremely helpful. More

Relaxed and pleasant It was straight forward. Felt like honesty was important from the dealership. There was no pressure. Everyone was friendly. The whole atmosphere was It was straight forward. Felt like honesty was important from the dealership. There was no pressure. Everyone was friendly. The whole atmosphere was relaxing and very pleasant. It was also a very quick process. There was no delays or any haggling. More

EASY Car Buying Experience Sales consultants were top-notched -- knowledgeable, thorough, no high pressure. Finance department made the transaction painless and quick. This wa Sales consultants were top-notched -- knowledgeable, thorough, no high pressure. Finance department made the transaction painless and quick. This was one of the best car buying experiences I've ever had! More

Best car buying experience! Sumter DeBrux is a real credit to the Lexus dealership. Our overall experience with Sumter and the Hendrick Lexus organization over a period of sever Sumter DeBrux is a real credit to the Lexus dealership. Our overall experience with Sumter and the Hendrick Lexus organization over a period of several weeks was superlative in every respect. We first met Sumter when we taking a trip and casually stopped by the dealership just to view the latest models and unfortunately were confronted with a dead battery in our truck when we attempted to depart. Sumter unhesitatingly devoted a considerable amount of time helping us, complete strangers, get our truck charged up and moving down the road again. Some time thereafter, when we became convinced that a Lexus RX was our likely new vehicle preference, we contacted Sumter solely because of his acts of kindness and generosity when we weren't even customers. He was a terrific find who made our search a happy and successful one. We also appreciated the diligent and straightforward dealings we had with Walt Kinney, another fine gentleman who helped streamline our search and purchase. All in all, it was well worth traveling some distance from home to do business with this fine organization. More

John Hoff: A Consumate Professional We had the great pleasure of working with John during our recent purchase of the Lexus RX 450h. During my initial conversation with John, I was extre We had the great pleasure of working with John during our recent purchase of the Lexus RX 450h. During my initial conversation with John, I was extremely impressed with his knowledge - as well as his professional, courteous, polite demeanor. He spent much time answering all questions and adding information regarding this vehicle. In fact, I felt so confident that I decided to move forward toward purchase over the phone before I had even driven it! After our 3 hour trip to Charleston, we were not disappointed. I was initially awestruck by the beauty of my new Lexus. From a design standpoint, it is a work of art - both exterior and interior. It drives like a dream and has amazing high tech features. John had everything ready for an expedient, enjoyable transaction. We have had the car for 2 weeks now, and it is such a joy to drive. I must say - our family LOVES it. Thank you, John, for a great experience and continued support in checking on us and our beautiful 450h! More