Hendrick Lexus Charleston

QUICK & EASY Great experience leasing a new GX. Sumter DeBrux was our salesperson and he was perfect. I'll be recommending this dealership to anyone and everyone. Great experience leasing a new GX. Sumter DeBrux was our salesperson and he was perfect. I'll be recommending this dealership to anyone and everyone. Cheers! More

CPO Purchase From the AutoTrader.com contact to driving off the lot in our CPO Lexus, the purchasing experience was professional and first rate. Other dealerships From the AutoTrader.com contact to driving off the lot in our CPO Lexus, the purchasing experience was professional and first rate. Other dealerships should take note. More

Better second time around Mike Graber is such a fine salesman that he sold me a car I didn't even know existed. I knew I wanted a hybrid and I went down to test drive a CT, ful Mike Graber is such a fine salesman that he sold me a car I didn't even know existed. I knew I wanted a hybrid and I went down to test drive a CT, fully intending on buying the one I found online in Georgia if I liked it. The CT turned out to be too small, but Mike found out that an HS 250h was on the way to the dealership and that I might be interested. The 250h never even came up in my searches. Mike made the process smooth and painless. It was a complete 180 from my last visit to the dealership a few years ago where we walked out after the salesman said, "I guess you guys have never been in a place as nice as this." So I ended up flying down to Sarasota and picked up a cherry SC430. But Mr. Graber has resuscitated my faith in buying local. The whole crew was very helpful and knowledgeable during the entire transaction. More

New Vehicle Purchase Even with all the sales activity at the end of December, everyone we dealt with took the time to return phone calls promptly, answer questions, and cl Even with all the sales activity at the end of December, everyone we dealt with took the time to return phone calls promptly, answer questions, and clarify issues throughout the closing process. More

Value based approach to new car purchase Recently decided to buy a new hybrid ,looking at Lincoln and Audi and Lexus.Oh that dreaded trip to the dealership. My decision to go with Lexus was m Recently decided to buy a new hybrid ,looking at Lincoln and Audi and Lexus.Oh that dreaded trip to the dealership. My decision to go with Lexus was made easy by a very low pressure ,value based approach that was centered in on earning my business while truly catering to my needs. Transaction done completely online and the salesman had everything ready when I got there. Introductions to everyone I will eventually get to know including Service Manager, head Sales Manager, and a Technology specialist to explain all the features of the car. The salesman had already engaged and preset all of my technology options and the technology specialist sat with me for 45 minutes in the car setting all to my preferences and fully explaining all the features. I was also ENCOURAGED to call her at any time I couldn't figure out how to change something or how to optimize my driving experience.Two weeks after the sale I'm still getting emails from the salesman to ensure that I am completely happy with my purchase. More

Seamless from Start to Finish! From start to finish my experience was seamless! We had been shopping around for a used car and were not having much success until we came to Hendric From start to finish my experience was seamless! We had been shopping around for a used car and were not having much success until we came to Hendrick Lexus Charleston. We found the perfect car for my family in less than an hour and were in it the next day! Bill was very accommodating to our needs and was the utmost gentleman. It made buying a car a fun and stress-free experience! More

"A no Hassle professional experience" My wife and I was in Charleston with some time to kill waiting to check-in to our hotel. we decided to visit the Lexus Dealership to look at a used RX My wife and I was in Charleston with some time to kill waiting to check-in to our hotel. we decided to visit the Lexus Dealership to look at a used RX 350, we were greeted by Ross and before we left we decided to buy a 2017 RX 350. We both asked numerous questions and Ross had all the answers, he possessed a wealth of knowledge of the Lexus brand, the price was unbeatable and the rebate quoted was much more than I expected. This is our fourth Lexus, so we knew what we were getting. Ross presented us with an outstanding, enjoyable hassle free experience. I would definitely recommend Ross Griffith and Hendrick Lexus Charleston for quality, professionalism and unbeatable price. More

Great experience! Sumter was a tremendous help and made this experience easy and enjoyable! We love the new GX460 and would highly recommend this dealership to any pros Sumter was a tremendous help and made this experience easy and enjoyable! We love the new GX460 and would highly recommend this dealership to any prospective buyer. More

A comfortable way to buy. When I arrived at the dealer, I was greeted by Mike and told him that I'm an engineer and prefer to deal with facts. He answered all my questions, of When I arrived at the dealer, I was greeted by Mike and told him that I'm an engineer and prefer to deal with facts. He answered all my questions, offered additional relevant information and did not try to pressure me in any way. All of our conversations were very casual, and I never felt under any pressure beyond being told that Dec. was a special month regarding pricing. Zephyr was also easy to work with regarding financing, and invested some additional time in getting me the interest rate we discussed, even though the rates had been raised before I was ready to buy. These are both fine people to work with in deciding what car to buy. I would recommend working with them. More

Very nice experience Lloyd Walker our sales rep did an excellent job showing the GX 460 models and option diffrences. He never tried to push us on a purchase. I would re Lloyd Walker our sales rep did an excellent job showing the GX 460 models and option diffrences. He never tried to push us on a purchase. I would recommend Lloyd if someone was looking to purchase a Lexus in the future. More