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Hendrick Lexus Charleston

Charleston, SC

4.9
1,716 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,716 reviews

March 24, 2017

Live out of town and still received great service! I live in Wilmington NC and still got great customer service. Always answered text or emails with in hrs. Also willing to drive half way to meet me to More

by Jordan Mcewen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zephyr Chmura, Tom Lewis
Mar 27, 2017 -

Hendrick Lexus Charleston responded

Thank you Jordan for the 5 star review! We are always willing to go above and beyond for our guests.On behalf of Tom and all of us here at Hendrick Lexus Charleston, let us know how we can serve you in the future!

March 21, 2017

Excellent dealership This is an excellent dealership. Ms. Susan Hancock was friendly from the time we walked in the door. My team worked very hard to get us financed. I wo More

by TJ2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Hancock, Sam Aby, Zephyr Chmura
Mar 27, 2017 -

Hendrick Lexus Charleston responded

Thank you so much TJ2004! We will be sure to let Sam, Zephyr, and Susan know that you're very happy with your experience with us!

March 15, 2017

Great Experience I bought a 2017 GS 350 from Hendrick Lexus. Our salesman, Pat Welch, is experienced, knowledgeable about his product and very easy to communicate with More

by janet.l.cline
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Welsh, Zephyr Chmura
Mar 27, 2017 -

Hendrick Lexus Charleston responded

We are glad that Pat could help you for the 3rd time! Its wonderful that he provided you with a very easy experience throughout all these years! If you have any more questions about technology features contact your delivery specialist (Emily) at (843)852-4253! Thank you again Janet!

March 14, 2017

Purchase Car Raymond Rhett was my sales person and Aaron Gaymon was my internet contact. I purchased a well equipped 2013 RX 350. I was guided through the purchas More

by Sean Monroe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Gaymon , Raymond Rhett, Matt Murphy, Zephyr Chmura
Mar 27, 2017 -

Hendrick Lexus Charleston responded

Sean, we are glad you love your new RX 350! On behalf of Matt, Raymond, and Zephyr thank you again for everything and please don't hesitate to contact us for anything in the future!

March 13, 2017

Patient car shopping experience I was very undecided about my car purchase. I was back and forth to several different dealers. The salesmen at this dealership were so patient and ans More

by kjcarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance Middleton, Zephyr Chmura
Mar 29, 2017 -

Hendrick Lexus Charleston responded

Kjcarbuyer, thank you for taking the time to tell us about your experience with Terrance. We are glad you didnt feel pressured here at HLC since we strive to give all guests a 5 Star experience. On behalf of Terrance and the rest of us here at Hendrick Lexus Charleston, thank you once again and we look forward to serving you in the future.

March 13, 2017

Purchased car Very thorough and customer focused. Staying in contact to ensure my satisfaction. Fixed a small leather seat issue a few days after I bought with no More

by btimmerman2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sally Thackston, Zephyr Chmura
Mar 29, 2017 -

Hendrick Lexus Charleston responded

Thank you btimmerman2 for taking the time to leave us a review! Don't hesitate to let us know how we can help serve you in the future!

March 12, 2017

Top Notch all the way! I recently leased a 2017 Lexus RX350 from Hendricks Lexus of Charleston. My experience was absolutely top notch in every way. I have leased from Lexu More

by Blondie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Welsh, Zephyr Chmura, Emily Brown
Mar 29, 2017 -

Hendrick Lexus Charleston responded

Thanks so much "Blondie" for this awesome review! We are so glad you feel this way, because we too also believe Lexus to be the best product in the industry! Its nice to know we hit your 3 points - and you received top notch service!

March 09, 2017

John Hoff Outstanding salesman John Hoff was recommended to us by good friends of many years Delighted they did Both my wife and I extremely impressed with John Would recommend h More

by Stuart
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Hoff, Darryl Fort, Zephyr Chmura, Emily Brown
Apr 01, 2017 -

Hendrick Lexus Charleston responded

Thank you Stuart for the great recommendation for John Hoff! We are happy you were impressed with him!

March 09, 2017

Excellent, excellent, excellent! John Totaro is the man! Being in my 20s and a first time car buyer I could not have had a better experience. I first went in not knowing what I wanted More

by llbates
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Totaro
Mar 29, 2017 -

Hendrick Lexus Charleston responded

llbates, thank you for letting us know! It's a good feeling as a customer knowing that a salesperson is always keeping you in mind and always looking out to find you your perfect vehicle! We are so thankful you had such a great first time car buying experience!

March 09, 2017

A great experience! The dealership was a beautiful facility, very welcoming and friendly. The purchase of our Lexus was a most enjoyable experience! They made it easy, wi More

by Kpg1973
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sumter Debrux, Zephyr Chmura
Mar 29, 2017 -

Hendrick Lexus Charleston responded

Kpg1973, Thank you so much for the 5 Star rating! HLC is happy to know that Sumter has given you such an enjoyable experience! Please let us or Sumter know how we can assist you with anything in the future!

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