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Hendrick Lexus Charleston

Charleston, SC

4.9
1,811 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,812 reviews

September 30, 2024

Great team at Hendrick Lexus Charleston. Bill Ferguson is excellent! Bill truly cares about his customers! More

by joe.mccain
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Oct 05, 2024 -

Hendrick Lexus Charleston responded

Joe.mccain, we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

September 29, 2024

Bill Ferguson and team at Hendrick Lexus Charleston are great. I am pleased with their friendliness and competence. More

by Milton Harden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Oct 02, 2024 -

Hendrick Lexus Charleston responded

Milton Harden, we are so happy to read such a great review about Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

I always enjoy my service experience with Lexus of Charleston. Chase did a great job of explaining what I needed and repaired the car. And serviced it and delivered it back to me spotless. More

by victoriarguest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darryl Fort, Bill Ferguson, alex levy, Chase Fraser, Kathy Harmon
Sep 14, 2024 -

Hendrick Lexus Charleston responded

Victoriarguest, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We are always more than happy to assist you if anything else comes up. Take care!

September 03, 2024

Ross was very informative about the vehicle we were interested in. Great communication and follow up. More

by sloptician
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lonnie Howard, Ross Adamek, Andrew Robinson
Sep 06, 2024 -

Hendrick Lexus Charleston responded

Sloptician, we are so happy to read such a great review about Hendrick Lexus Charleston! If you have any further questions, please don't hesitate to reach out!

August 28, 2024

Dane was very patient and he took very good care of my daughter on her purchase of her new Lexus RX 350. I highly recommended him and Hendrick Lexus. Cody was a great manager to work with More

by sheriannmcquown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dane Souris, Cody Goodman
Aug 31, 2024 -

Hendrick Lexus Charleston responded

Sheriannmcquown, thank you for the high star rating! Thanks again for the recommendation, and have an amazing day!

August 24, 2024

Worked with Bill Ferguson in service it was 5:40 the service was closing at 6:00. I had a flat tire and riding on the spare. I wanted to find out if was safe to ride on the spare. He stopped and said th More

by dealerrater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Aug 31, 2024 -

Hendrick Lexus Charleston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please don't hesitate to reach out!

August 13, 2024

Bill Ferguson in the Service Department takes excellent care of my car. He is very considerate of my time, and is a pleasure to deal with. I also really appreciated the video Koenraad Baker sent showing th More

by Virginia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Koenraad Baker, Bill Ferguson
Aug 16, 2024 -

Hendrick Lexus Charleston responded

Virginia, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

August 01, 2024

Had my IS 350 in for the big 60,000 mile service at Hendrick Lexus of Charleston this week. Chase Fraser took good care of me and my car in a timely manner. Even did a fantastic job of cleaning up a ve More

by Colin Smoak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Fraser
Aug 02, 2024 -

Hendrick Lexus Charleston responded

Colin Smoak, we are so happy to read such a great review about Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

July 30, 2024

Wilbur Wiggins was amazing helping us drive this new 2025 Lexus in Agecian Water blue!! It drives wonderfully and one of the smoothest driving cars. Wilbur was so helpful in getting us all the information we More

by Lauren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
Jul 31, 2024 -

Hendrick Lexus Charleston responded

Lauren, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! We are always more than happy to assist you if anything else comes up. Take care!

July 26, 2024

Wilbur Wiggins was wonderful. Super accommodating and knowledgeable. I wouldn’t hesitate to recommend him to any future buyer. He is also a genuinely good human being!! More

by mgralston
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
Jul 27, 2024 -

Hendrick Lexus Charleston responded

Mgralston, we are glad we could help! If you have any further questions, please don't hesitate to reach out!

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