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Hendrick Lexus Charleston

Charleston, SC

4.9
1,716 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,716 reviews

May 05, 2017

Great sales experience Working with Pat to select and purchase our new GX460 was a seamless experience. Pat is a consummate professional and made sure we were comfortable an More

by Lexus buyer
Recommend Dealer
Yes
Employees Worked With
Pat Welsh
May 06, 2017 -

Hendrick Lexus Charleston responded

We are happy to hear you had such a seamless experience, and still enjoying your vehicle! On behalf of Pat and all of us here at HLC please let us know if you need anything in the future!

May 05, 2017

What a great experience I had in buying my NX200. The service that I received was purely outstanding! Don't go anyone else to buy your Lexus you will be missing out if you do! More

by Cari
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Yarbourgh, Steve Waldron, Stephen Story, Pat Welsh, Matt Murphy
May 06, 2017 -

Hendrick Lexus Charleston responded

Cari, thank you so much for the great words! Happy to hear we exceeded your expectations! On behalf of Matt & Pat, Thank You!

May 05, 2017

Turn in lease car and lease a new Cecile. Also trade suv for There seemed to be confusion about a lot of the paper work. The address was entered incorrectly on a lot of the paper work. Pat was very helpful and p More

by Lexusgirl
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Welsh, Zephyr Chmura
May 08, 2017 -

Hendrick Lexus Charleston responded

Lexusgirl, Thank you for your review. Sorry to hear about the paperwork issue but we are glad it all worked out in the end! If you need anything down the road please let us know!!

May 02, 2017

Happy customer! I drove by on Friday afternoon and had my car by 9:30pm the same day! Bill was very professional and answered all my questions. They stayed until 9:30 More

by Soccer Mom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Lee
May 02, 2017 -

Hendrick Lexus Charleston responded

Thank you, soccer mom, we are glad to hear you are a happy customer! We are here to serve our guests!

May 01, 2017

Wonderful! I had been looking for that vehicle and color for years! Found it! Sent check! Delivered! About a week before my birthday! The service was great! More

by Tamara A Sexton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
WHITNEY KRAEMER, Ross Griffith
May 01, 2017 -

Hendrick Lexus Charleston responded

Tamara, Great to hear we found you your perfect car- Happy Birthday from all of us at Hendrick Lexus Charleston!!!

May 01, 2017

The Best From our salesman to the technician, this was the best buying experience I have ever had. The Lexus IS the best car we have ever owned. More

by Big Daddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Aby, Zephyr Chmura
May 02, 2017 -

Hendrick Lexus Charleston responded

We are glad to hear you had the best buying experience with us! We also believe they are the best cars to own ;) ! Thanks for the great review!

April 30, 2017

A Hendrick Experience Do you hate the ordeal of buying a car? If so, go to Hendrick. This organization and staff know this type business is built on the customer experien More

by User-0b14678d2a
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hoff
May 01, 2017 -

Hendrick Lexus Charleston responded

Thank you for the review on John H! We strive for 5 star customer experience's with all of our guests!

April 30, 2017

Great experience with Hendrick Lexus Charleston I purchased a 2016 Certified Preowned Lexus from Ross Griffith. He was a pleasure to deal with and I would certainly purchase another vehicle from him More

by HH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ross Griffith
May 01, 2017 -

Hendrick Lexus Charleston responded

HH, Glad to hear you had such a great and pleasant experience with us here at Hendrick Lexus Charleston and working with Ross. Thank you for the great review!

April 25, 2017

Transparent & Courteous John Totaro helped us w/ our LX570 purchase. We had some hiccups early in the process and John went above and beyond to ensure we were satisfied. Woul More

by converse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Totaro
Apr 26, 2017 -

Hendrick Lexus Charleston responded

Thank you Converse for the review! We are glad to hear that John went above and beyond to make sure you were satisfied. We hope you are enjoying your new LX 570!

April 21, 2017

John Totaro goes the extra mile We bought two cars from John this month. Nothing but the highest compliments for him and the rest of the fine folks at the dealership. More

by BethB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Dellege, John Totaro, Zephyr Chmura, Walt Kinney, Steve Weaver
May 01, 2017 -

Hendrick Lexus Charleston responded

Thank you BethB for the review on John! We appreciate it and welcome to the Lexus family!

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