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Hendrick Lexus Charleston

Charleston, SC

4.9
1,716 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,716 reviews

June 05, 2017

Easy breezy buy out of my lease! I love the car and am happy to own it for another few years! Linda made the buy out easy along with buying new tires for a continued comfy ride. More

by craftygator
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Barry
Jun 09, 2017 -

Hendrick Lexus Charleston responded

Glad Linda took such great care of you! We hope you continue to enjoy your vehicle!

June 01, 2017

We have purchased 3 Lexus from this dealership. John Hoff is a great person to deal with. Very professional and knowledgeable, as was everyone else we dealt with at Hendrick Lexus of Charleston. More

by lexuspurchaser
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Graber, John Hoff, Emily Brown, Walt Kinney
Jun 03, 2017 -

Hendrick Lexus Charleston responded

Thank you for the great review on all of our employees. Great to hear that John took great care of you!

May 30, 2017

Very please with mjy lexus experience John Totaro was fantastic. Excellent customer service and very knowledgeable. The manager, Steve, was also excellent and addressed my needs swiftly. More

by Wendy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Totaro, Steve Weaver
Jun 03, 2017 -

Hendrick Lexus Charleston responded

Thank you Wendy for the great review! We are glad to hear that John and Steve took such great care of you. Welcome back to Lexus! We hope you enjoy your new vehicle for many miles!

May 25, 2017

just bought my 1st Lexus One of the easiest car purchases I have made. Good selection, no pressure and excellent pricing and service. Would happily do it all over again. More

by robert d lasher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Barry, Bill Lee
Jun 03, 2017 -

Hendrick Lexus Charleston responded

Congratulations Robert on purchasing your first Lexus and welcome to the family!

May 22, 2017

My 1st Lexus Bill was extremely helpful and friendly from the moment I walked through the door. He was also very knowledgeable, and always available to answer any More

by jekera kornickey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Lee
May 23, 2017 -

Hendrick Lexus Charleston responded

Jekera, Thank you for the great review! We are glad to hear that Bill was a pleasure to work with! If you need anything please dont hesitate to let us know!

May 22, 2017

Great service Mr Middleton was a very professional and knowledgeable about the Camry 2013. He was not pushy and was patient I will recommend him to friend and famil More

by Chap222
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terrance Middleton
May 23, 2017 -

Hendrick Lexus Charleston responded

Chap222, We are excited to know that you had such a great buying experience with Terrance! Thank you for recommending him to others!

May 22, 2017

Vehicle purchase Mr. Walker was very knowledgeable in the car I was interested in, he made my purchase painless. Mr. Walker ensured that when it is time for a new car More

by Danny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Walker
May 23, 2017 -

Hendrick Lexus Charleston responded

Danny! Once again think you for the great review! On behalf of Lloyd and all us here at Hendrick Lexus Charleston, we hope you enjoy your new vehicle for many miles!

May 21, 2017

No pressure sale From the minute I arrived at the dealership, Sumter was very helpful, respectful and patient with me. I hadn't bought a car in 12 years so of course More

by Kelly Nobbs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sumter Debrux
May 23, 2017 -

Hendrick Lexus Charleston responded

Thank you Kelly for the awesome review! We are glad to hear that Sumter provided you such a great experience! If you need anything in the future please let us know!

May 21, 2017

Great Service We have made multiple vehicle purchases from Hendrick and always get great service and assistance from Lloyd Walker. Mr Walker does a great job of me More

by depate99
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lloyd Walker, Zephyr Chmura
May 23, 2017 -

Hendrick Lexus Charleston responded

Depate99, Thank you for your repeat business with us here at Hendrick Lexus Charleston! We are glad to hear that Lloyd exceeded your expectations and got you another car to enjoy!

May 20, 2017

Very unprofessional Had been in contact for over a week about purchasing a vehicle. The day we were wanting to go purchase vehicle we called told them we were on our way More

by Smaree
Recommend Dealer
No
Employees Worked With
Bill Lee
May 22, 2017 -

Hendrick Lexus Charleston responded

Smaree, Since preowned vehicles are one of a kind, our policy is that we do not hold them in order to be fair to everyone. In speaking with Bill, we understand that you were set on this one vehicle- unfortunately another customer had come in just before you did to purchase the car. We are very sorry and apologize for any inconvenience this has caused you.

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