Hendrick Lexus Charleston

"Purchase of new SUV" My visit was very pleasant and comfortable. Mr. Terrance Middleton did an outstanding job with me and my wife. He answered all of our questions and wa My visit was very pleasant and comfortable. Mr. Terrance Middleton did an outstanding job with me and my wife. He answered all of our questions and was very knowledgeable about the automobiles that we were interested in. More

Outstanding Service I worked with Bill Lee the salesman and was extremely satisifed with his desire to make the best deal for me on our Lexus. He seemed genuinely intere I worked with Bill Lee the salesman and was extremely satisifed with his desire to make the best deal for me on our Lexus. He seemed genuinely interested and never gave me a "hard-sell". I would rate the experience and sale 5 stars. More

Great Experience, as always! I cannot say enough good things about Pat. He was very helpful and was great to work with. I appreciate the help and courtesy that both he and Walt I cannot say enough good things about Pat. He was very helpful and was great to work with. I appreciate the help and courtesy that both he and Walt extended to me. They were a great team to work with on this purchase. Thanks to you both for making this another wonderful experience. More

Easy to work with Best car buying experience I've had. Everyone was friendly and very professional. This is the second Lexus I have bought at this dealership and retur Best car buying experience I've had. Everyone was friendly and very professional. This is the second Lexus I have bought at this dealership and returned specifically to work with John Hoff who sold me my first Lexus. I stopped by the dealership and explained to John that I was just doing some comparative shopping. I also explained that I would not be buying a car for at least three or four months but was interested in seeing how the Lexus compared. Even though he didn't expect a sale, John spent a great deal of time showing me the new features, going with me on a test drive, and answering all my questions. The car he found for me to test drive just happen to have all the features on it that I was looking for. It was a perfect match and, after offering me a great deal, I went home with a new car. Thanks, John. More

Human touch professional First class professional people who were genuine in their respect for clients. John Totaro educated and genuine in everything with soft touch to do wh First class professional people who were genuine in their respect for clients. John Totaro educated and genuine in everything with soft touch to do what is right in life. I recommend him highly and the dealership and pray service department has that wonderful touch as is foundation of this nice engagement is key to a dealership. I wish everyone the best and Emily Brown was terrific educating me about electronics of this car Blessings ,Ed More

Attention to detail Every expectation was met in finding the perfect vehicle for us. All details of the purchase were handled professionally. The showroom and offices a Every expectation was met in finding the perfect vehicle for us. All details of the purchase were handled professionally. The showroom and offices are clean and attractive. We were looking for a new car, but a nearly new used car fit our needs perfectly. More

Experience Review I had a wonderful experience. Terrance Middleton was great with helping me find what I was looking for. I love my new Lexus NX 200t! I had a wonderful experience. Terrance Middleton was great with helping me find what I was looking for. I love my new Lexus NX 200t! More

Professional and Personable Linda Barry was quick to get back to me if I emailed or left a voicemail. I appreciated that. It's important especially if you have time schedule as Linda Barry was quick to get back to me if I emailed or left a voicemail. I appreciated that. It's important especially if you have time schedule as we did with our lease-end. The others in the sales department were also very helpful. I just wanted to thank Linda. She is a credit to her profession and to Rick Hendrick Lexus. More

Over ten year relationship with the Lexus dealership! I have enjoyed the personal service and attention to detail that I have received through the Lexus dealership here in Charleston. Lloyd Walker was pat I have enjoyed the personal service and attention to detail that I have received through the Lexus dealership here in Charleston. Lloyd Walker was patient with me as I struggled to downsize from my current GX to the smaller RX. The entire sales team was helpful in locating the perfect new car. The technical aspects were thoroughly explained. It was a very rewarding experience! More

Very thorough and personable Linda Barry was extremely helpful, personable and thorough. I felt that she tried to accomodate our needs and budget and we are happy with our Lexus. Linda Barry was extremely helpful, personable and thorough. I felt that she tried to accomodate our needs and budget and we are happy with our Lexus. All round, a great experience. More