Hendrick Lexus Charleston

Always an enjoyable experience when I visit this location for service. Jared is incredibly knowledgeable, courteous, professional and takes care of you as if you were his own family. for service. Jared is incredibly knowledgeable, courteous, professional and takes care of you as if you were his own family. More

All of my interactions with the Sales and Service departments have been professional and friendly. The service sept delivers what is promised in a timely manner. departments have been professional and friendly. The service sept delivers what is promised in a timely manner. More

Regular Oil Service I took my car in for a routine oil service. My service advisor Jared Young looked up and saw that my car would be due for new spark plugs in another I took my car in for a routine oil service. My service advisor Jared Young looked up and saw that my car would be due for new spark plugs in another 1,500 miles. So I got my oil change and had my spark plugs replaced saving me another appointment. Jared always goes the extra mile. I've had bad service experience with other luxury dealers in Charleston but not Hendrix Lexus. More

Best Dealership ever I can't say enough good things about this dealership! My wife and I have now purchased several vehicles from them and it was such a pleasure to do dea I can't say enough good things about this dealership! My wife and I have now purchased several vehicles from them and it was such a pleasure to do deal with them. Bill Lee will give you impeccable service on the sales side for sure! Once you start getting service done there, you realize what a joy it is go there. Ask for Jared Young as your service guy! He will treat you right every time! More

Very professional operation. The service rep, Erik Schneider, was terrific. Check in and check out were easy, and Mr. Schneider explained everything that I needed to know before completing the work. Schneider, was terrific. Check in and check out were easy, and Mr. Schneider explained everything that I needed to know before completing the work. More

The dealership strives to make the visit comfortable and quick, and addressed all concerns regarding my car and the expiration of my lease. The battery was replaced without any request to keep the car runni quick, and addressed all concerns regarding my car and the expiration of my lease. The battery was replaced without any request to keep the car running at its best. More

Jared was very helpful. Pleased with the service I had done to my car. It was my first time at this specific dealership and I definitely will be back. done to my car. It was my first time at this specific dealership and I definitely will be back. More

Excellent service visit I have been highly satisfied with d/ship since first purchase there in 2016 (2nd in 2019) and had great service dept. work from Steve Storey, no longe I have been highly satisfied with d/ship since first purchase there in 2016 (2nd in 2019) and had great service dept. work from Steve Storey, no longer here. The rep I worked with this visit, Erik Schneider, had a tough act to follow, but was outstanding throughout. He kept me informed of time considerations, progress, and 2 "complications" which were perfectly handled, and all in reasonable time. Very well done, and I'll look forward to contacting Erik next time as well. More

Excellent Nick Judkins was very helpful again today when I brought my 2010 ES350 .he always takes the best of me In service thank you nick Nick Judkins was very helpful again today when I brought my 2010 ES350 .he always takes the best of me In service thank you nick More

Jered has been the most helpful service rep I’ve ever worked with. He is courteous, trustworthy and considerate. I can always count on him to give me fantastic service! worked with. He is courteous, trustworthy and considerate. I can always count on him to give me fantastic service! More