Hendrick Lexus Charleston

Jared Young is an EXCELLENT service consultant! He ALWAYS goes above and beyond to ensure the customer is completely satisfied. Keep up the GREAT work Jared!! ALWAYS goes above and beyond to ensure the customer is completely satisfied. Keep up the GREAT work Jared!! More

Ultimate in professionalism! Erik Schneider has got to be the best customer service representative ever! I've had my Lexus for 4 years, and he was the best! He didn't try to get m Erik Schneider has got to be the best customer service representative ever! I've had my Lexus for 4 years, and he was the best! He didn't try to get me to buy products that I didn't need, and he made sure my car was taken care of with utmost care. Lexus FINALLY got the service department right! Erik is wonderful! More

Excellent Customer Service I am very pleased with the service that I received. Erik Schneider and his team were wonderful to work with. I needed the service to be quick and they I am very pleased with the service that I received. Erik Schneider and his team were wonderful to work with. I needed the service to be quick and they ensured that I was in and out. I look forward to continuing to return for years to come. More

It was 330p on Friday and my wife said she had a low tire pressure indicator light on. I called Jared. He got me right in...and out on late Friday afternoon. That's why I called Jared @ Lexus. pressure indicator light on. I called Jared. He got me right in...and out on late Friday afternoon. That's why I called Jared @ Lexus. More

Friendly, helpful, attentive, agreeable Lexus had recalls, scheduled appointment, had to reschedule, very agreeable to making the change. Corporate a pleasure to deal with, great experience Lexus had recalls, scheduled appointment, had to reschedule, very agreeable to making the change. Corporate a pleasure to deal with, great experience with dealership and Jared Young. More

Service Lexus ES350 2020 Mr Eric Schneider is very professional, competent and diligent on what he do. Prefer Mr Schneider to service my car next time I ccome. Great Job Mr Eric Schneider is very professional, competent and diligent on what he do. Prefer Mr Schneider to service my car next time I ccome. Great Job More

Mike and David, were all excellent. I can't not remember the young lady who sat at the front desk and greeted my husband and I. she was awesome. Thanks! They all were our guardian Angle Kevin and Patrici the young lady who sat at the front desk and greeted my husband and I. she was awesome. Thanks! They all were our guardian Angle Kevin and Patricia More

Erik Schneider Erik was very helpful and super nice. He helped me with any questions I had about my car and having a rental for the extra day. Erik was very helpful and super nice. He helped me with any questions I had about my car and having a rental for the extra day. More

Great Service My experience is always great there. I used to have a Benz and the Lexus people much more courteous and helpful. My service writer is Jared Young an My experience is always great there. I used to have a Benz and the Lexus people much more courteous and helpful. My service writer is Jared Young and he's terrific, all of the people there are great. More

I was intending to wait while my car was being repaired, but When it appeared that the time required to complete the would exceed 3 hours, Erik Schneider, my maintenance consultant, provided me with a loa but When it appeared that the time required to complete the would exceed 3 hours, Erik Schneider, my maintenance consultant, provided me with a loaner car. I very much appreciated the offer since it permitted me to complete my planned chores. The Dealership is always clean and a quiet place to relax while waiting More