Hendrick Lexus Charleston

Chase Fraizer was a pleasure to work with and service was the same.I appricate his work with Lexus to repair my brakes. the same.I appricate his work with Lexus to repair my brakes. More

Raymond Rhett listened to the package that I desired for a new vehicle and within 24 hours had found two possibilities for me.. Although the color was not my choice, through his video presentation, I was in a new vehicle and within 24 hours had found two possibilities for me.. Although the color was not my choice, through his video presentation, I was interested enough to return to the dealership to see the cars in person. It was love at first sight! Thank you Mr. Rhett! - Gwen Benton More

Gabe was great to deal with. Super easy and low pressure. Delaney was great on car technology. Good experience. Super easy and low pressure. Delaney was great on car technology. Good experience. More

They are the best! Efficient, quick and if I dont need it, they say that. Very hard to find that nowadays. Efficient, quick and if I dont need it, they say that. Very hard to find that nowadays. More

I was greeted promptly when I arrived for my service appointment. The service representative reviewed the work to be performed and provided a loaner car and I was out of the dealership very quickly. Aft appointment. The service representative reviewed the work to be performed and provided a loaner car and I was out of the dealership very quickly. After receiving the technician’s video, additional services were necessary and were completed the same day. Overall, a very good experience. More

Chase Fraser assisted me in replacing the timing belt on my LS430. Service was excellent! my LS430. Service was excellent! More

I spent $ 5800. 00 on repairs and I ask several times is this all the repairs and Mr. Fraser said yes. Left the dealership on 4/26/24. Engine light came and turn arou 00 on repairs and I ask several times is this all the repairs and Mr. Fraser said yes. Left the dealership on 4/26/24. Engine light came and turn around and now they are saying $4500.00 more for additional repairs. I stated in the beginning my daughter would be driving this car and I want all repairs done. Lexus scam me because if I knew all repairs would end up a total of $10,000.00. I would have made a decision to not even get this car fixed and invest into something else. I’m a disabled veteran and on a budget and saved this money, so just get deceived and continually lie too. More

Nick judkins is the best! He made the service process so quick and easy. They even ran my car through the car wash. He made the service process so quick and easy. They even ran my car through the car wash. More

My buying experience was exceptional. Martin Kappauf made the process clear and answered all my questions. Purchase of my vehicle was a quick easy process. Looking forward to another pu Martin Kappauf made the process clear and answered all my questions. Purchase of my vehicle was a quick easy process. Looking forward to another purchase in the future. More

Friendly and efficient service. The car wash at the end of service is also appreciated. The car wash at the end of service is also appreciated. More