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Hendrick Lexus Charleston

Charleston, SC

4.9
1,686 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,686 reviews

August 15, 2020

Easy to make the appointment and friendly, through service. Through in every way. Courteous and interested in making me happy. kept me up to date on the progress of the work being done and when it would be com More

by sburns21146
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Aug 18, 2020 -

Hendrick Lexus Charleston responded

Sburns21146, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We do hope we can be of assistance in the future. Take care!

August 14, 2020

Great Service Every time I have brought my 2018 NX in for service, it has been a great experience. I normally work with Jared Young who is very professional, kind, More

by Tiffany Frasier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 16, 2020 -

Hendrick Lexus Charleston responded

Tiffany, we're so glad that we were able to go above and beyond your expectations! We do hope we can be of assistance in the future. Take care!

August 13, 2020

satisfied customer Jared is professional and personable..service experience went as discussed..car was ready when promised for the price that was promised,,,,i am a sati More

by brianabel87
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 14, 2020 -

Hendrick Lexus Charleston responded

Brianabel87, thank you for your kind review; we are happy to pass along your comments to Jared here at Hendrick Lexus Charleston! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

August 13, 2020

We took our 2018 Lexus RX 350 to have three recalls addressed. Jared made the entire process easy and seamless. He is very personable and goes the extra mile to accommodate your needs. Antonio Dill More

by adlibero10
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 14, 2020 -

Hendrick Lexus Charleston responded

Adlibero10, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Jared always strives for 100% customer satisfaction. We hope you have a great day!

August 12, 2020

Staff members were very helpful and understanding. My consultant Jared young simplified everything with my car in a fun and comfortable experience. Thanks for the service. More

by ad_barton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 13, 2020 -

Hendrick Lexus Charleston responded

Ad_barton, we are so pleased you enjoyed your visit with Jared at Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 12, 2020

The customer service that I receive from Hendrick Lexus of Charleston is excellent. Jared Young is a very personable and honest service consultant. He doesn't try to sell me on unnecessary services. More

by Janetta Holmes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 13, 2020 -

Hendrick Lexus Charleston responded

Janetta Holmes, we're so glad that Jared was able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 12, 2020

Great service First time working with Service Coordinator, Erik Schneider. He was very personable as well as efficient and helpful. I look forward to working with More

by gdubose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Schneider
Aug 13, 2020 -

Hendrick Lexus Charleston responded

Hi Gdubose, thank you so much for your positive comments about Hendrick Lexus Charleston and our teammate Erik. We are so pleased to hear that you will be back. Please don't hesitate to reach out if there's anything additional we can do for you.

August 11, 2020

Jared Young was very professional and extremely helpful with our maintenance needs for our Lexus ES350. We look forward to working with Jared in the future. More

by anthonylawston
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 12, 2020 -

Hendrick Lexus Charleston responded

Hi Anthonylawston, thank you so much for your positive comments about Hendrick Lexus Charleston and Jared. He is a great teammate and always goes above and beyond. Until the next time we meet, take care!

August 11, 2020

Great experience I brought my vehicle (that needed an oil change and headlamps ASAP) in to Hendrick Lexus for service on a busy, screaming hot Saturday. The employees More

by John.S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Caroline Davis, alex levy
Aug 12, 2020 -

Hendrick Lexus Charleston responded

John.s, it's experiences like yours that really keep Alex and the team here at Hendrick Lexus Charleston motivated! We do hope we can be of assistance in the future. Take care!

August 11, 2020

Jared Young is an EXCELLENT service consultant! He ALWAYS goes above and beyond to ensure the customer is completely satisfied. Keep up the GREAT work Jared!! More

by David.deweese
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Aug 12, 2020 -

Hendrick Lexus Charleston responded

Hi David.deweese, thank you for taking the time to leave a review for Jared and us at Hendrick Lexus Charleston. We're happy we could meet your expectations! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

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