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Hendrick Lexus Charleston

Charleston, SC

4.9
1,801 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,801 reviews

January 22, 2021

John Totaro was great and knowledge to work with helped us get the best Met him almost a year ago before our purchase And knew he would be great to work with More

by Jbaumgarner59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Totaro
Jan 24, 2021 -

Hendrick Lexus Charleston responded

Jbaumgarner59, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. Thank you, and have a fantastic day!

January 22, 2021

Jared Young- Personable, professional and polite. When he came to tell me my car was ready, he id not just stand there and call my name. He walked over and spoke directly with me. Nice touch! More

by vasco
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Welsh, Jared Young
Jan 24, 2021 -

Hendrick Lexus Charleston responded

Hi Vasco, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy Jared could meet your expectations!

January 22, 2021

I will be in contact with John Totaro shortly. I purchased a car summer of 2017. John is the top professional in this dealership. He knows the cars and is customer driven which is foundation for fut More

by Katonah7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Totaro, Erik Schneider
Jan 24, 2021 -

Hendrick Lexus Charleston responded

Katonah7, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you have any further questions, please give us a call. We're always happy to help!

January 19, 2021

Andrew Jur, my service advisor, was quick to respond to my tire emergency and had me back on the road in a short time! Hendrick Lexus and Andrew always make my service visits pleasant. Thanks for the great More

by D Kolb
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Jan 20, 2021 -

Hendrick Lexus Charleston responded

D Kolb, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 19, 2021

We had such a great experience when our Lexus was in for service that I decided to purchase another Lexus. Thanks for making our stay stress free! More

by shane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond Rhett
Jan 20, 2021 -

Hendrick Lexus Charleston responded

Hi Shane, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! Thank you, and have a fantastic day!

January 18, 2021

Jared was great. Helpful and thorough. With 125,000 miles on my car it came out like new, beautifully washed and vacuumed. Thanks for such great service More

by ekboyle10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jan 20, 2021 -

Hendrick Lexus Charleston responded

Ekboyle10, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

January 16, 2021

Jared Young is an outstanding young professional. I know I can rely on his guidance and trust the safety of my car. Thank you Jared More

by shirleyhane
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jan 18, 2021 -

Hendrick Lexus Charleston responded

Shirleyhane, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!

January 16, 2021

I always have a great experience with Lexus of Charleston service department. Jared Young is super polite, always smiling and he goes above and beyond. More

by Natalie Sonekar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jan 18, 2021 -

Hendrick Lexus Charleston responded

Natalie Sonekar, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 15, 2021

Jared Young was an excellent contact when I came in for my service appointment. He communicated well and kept in contact with me throughout the appointment. He was able to provide me with an estimate for More

by hoke860
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jan 18, 2021 -

Hendrick Lexus Charleston responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.

January 15, 2021

Jared treated me like a VIP and made my service visit a pleasure. I rate 10 stars out of 10. In truth the entire dealership is a pleasure to deal with but I found Jared to be special. More

by fjsmolar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Jan 18, 2021 -

Hendrick Lexus Charleston responded

Hi Fjsmolar, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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