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Hendrick Lexus Charleston

Charleston, SC

4.9
1,686 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,686 reviews

October 23, 2020

The Hendrick Lexus service department makes the service experience so friendly and easy. They are the main reason I continue to purchase vehicles from Lexus. Jared is great to work with! More

by SDS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 24, 2020 -

Hendrick Lexus Charleston responded

Sds, we're glad you had such a wonderful experience with Jared. Please don't hesitate to reach out if there's anything additional we can do for you.

October 23, 2020

Excellent service visit with Jared Young. Car runs well with 125,000 miles. Took only 90 minutes just as promised. Will be back for future service More

by lboyd3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 24, 2020 -

Hendrick Lexus Charleston responded

Lboyd3, we really appreciate your feedback about your visit to Lexus with Jared. We do hope we can be of assistance in the future. Take care!

October 23, 2020

Andrew Jur went above and beyond to get my car serviced as fast as possible. He even took care of the car wash! Great service! More

by genacofer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Oct 24, 2020 -

Hendrick Lexus Charleston responded

Kaylastitz, we really appreciate your feedback about our teammate Andrew! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick Lexus Charleston!

October 22, 2020

Professional and respectful help from Jared Young and staff from beginning to end of service. Feels like family! Highly recommend and will continue to have car serviced with them. More

by Warcarj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 24, 2020 -

Hendrick Lexus Charleston responded

Warcarj, reviews like this give us motivation and help us ensure we provide high-quality care. We do hope we can be of assistance in the future. Take care!

October 21, 2020

Jared Young helped with my service and was wonderful! He got me in and out in under an hour to fix my tire. Thanks so much! More

by sharonsavoca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 24, 2020 -

Hendrick Lexus Charleston responded

Sharonsavoca, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 21, 2020

Jared Young provided excellent and personable customer service. He went over and above to ensure my car was completed based on my schedule. Thanks Jared! More

by tf5150
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 24, 2020 -

Hendrick Lexus Charleston responded

Hi Tf5150, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

October 20, 2020

I had my 40,000 service performed on my '17 RX350 yesterday. Jared Young was my service advisor . He is now my "go to" advisor as he has always taken the time to ask about any minor issues with the More

by Rockinrob
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 24, 2020 -

Hendrick Lexus Charleston responded

Rockinrob, we are so happy to read such a great review about Hendrick Lexus Charleston and Jared. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston

October 20, 2020

Jared provided personable and quick service. They were running a little behind but I received updates when the service would be complete. Going to be returning for my next service. More

by tomC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 24, 2020 -

Hendrick Lexus Charleston responded

Hello Tomc, thank you; we appreciate your feedback about your experience and our teammate Jared! Please don't hesitate to reach out if there's anything additional we can do for you.

October 20, 2020

I worked with Jared Young for the first time and can easily say the his service was at the highest level. His service gives me confidence in this Hendrick’s dealership again and I look forward to enjoyi More

by Tobias rating
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Oct 24, 2020 -

Hendrick Lexus Charleston responded

Tobias Rating, we're so glad that Jared was able to go above and beyond your expectations! Thank you, and have a fantastic day!

October 19, 2020

Andrew Jur was a great service advisor, my car was done with service quickly and I was kept in the loop through the entire process. I would HIGHLY recommend this dealership, as this is the very best I have More

by kaylastitz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
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