
Hendrick Lexus Charleston
Charleston, SC
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I bought a Lexus ES 350 Ultra Luxury from Hendrick Lexus and was happy with the entire process. Credit to Caroline at Internet Sales Mr Le and also Oliver in finance. The car had great writeups the staff and was happy with the entire process. Credit to Caroline at Internet Sales Mr Le and also Oliver in finance. The car had great writeups the staff was knowledgeable and I left with the car and no further questions. More
I purchased a nearly new GX 460. Bill Ferguson in I purchased a nearly new GX 460. Bill Ferguson in service was, as he always is , my first contact. I have worked with him for service for years wit I purchased a nearly new GX 460. Bill Ferguson in service was, as he always is , my first contact. I have worked with him for service for years with my old RX. He has always taken care of me in a personal and outstanding manner. He arranged for me to see Linda Barry in sales. She was outstanding. Showed me what I was interested in and we took a test drive. She was professional, thorough and attentive to my needs. Completely knowledgeable. Coming to terms took maybe 15 minutes. Most pleasurable experience. The finance manager David Wagoner was most pleasurable to work with and was most knowledgeable. My service experience over the years has been remarkable thanks to Bill seeing after me. Everyone with whom I came in contact was extremely courteous and genuinely was excited about their jobs and providing outstanding customer service and satisfaction. I can't say enough about my excellent experience with Lexus of Charleston with both service and sales. I won't go anywhere else. More
My husband and I just love Wilbur! He made us feel like family from the start. He was approachable, kind-hearted, and honest. It's hard to find good people in the world and Wilbur fits the mold. Thanks Wil family from the start. He was approachable, kind-hearted, and honest. It's hard to find good people in the world and Wilbur fits the mold. Thanks Wilbur and Hendrick Lexus of Charleston! More
Hang on to Jared — he does a great job. I’ll look forward to seeing him again. Very personable and gives good service. Got my car finished on time. forward to seeing him again. Very personable and gives good service. Got my car finished on time. More
There is long story about me and my daughters experience at Hendrick Lexus yesterday but I'm going to sum it up like this..... It's the 9th ending bases are loaded and Wilbur is at the plate with 2 strikes at Hendrick Lexus yesterday but I'm going to sum it up like this..... It's the 9th ending bases are loaded and Wilbur is at the plate with 2 strikes the next pitch is thrown and HE HITS A HOME RUN and my daughter got to take home her 2015 Jeep!!!! This is a truck she has been wanting for years thanks Wilbur for making one of her dreams come through!!! Now we need you to start selling houses that's her next dream and if anyone can make a dream come true I believe IN YOU!!!! Thanks for all you did!! More
Bill Ferguson has been my service specialist for about ten years and two different Lexus vehicles. He has always provided me with the highest 5-Star assistance, regardless of the nature of the service wo ten years and two different Lexus vehicles. He has always provided me with the highest 5-Star assistance, regardless of the nature of the service work. I am amazed how he can always be so cheerful and friendly in such a demanding and sometimes stressful job. This is the first time that I have succeeded in leaving a review, and Bill definitely deserves the highest rating. ~~~~H.C. Heinz~~~~ More
I visited Lexus of Charleston February 1st and was assigned to Chris Lowry in service. Chris was very personable and made me feel welcomed ready to accommodate my needs. He explained the services an assigned to Chris Lowry in service. Chris was very personable and made me feel welcomed ready to accommodate my needs. He explained the services and estimated the time frame. The service was completed on time and Chris reviewed the check up and also explained what the next 10,000 check would include. Very helpful, courteous and knowledgeable young man. A credit to the dealership! Can’t rate the charge as it was the 5,000 checkup. More
Unfortunately my Lexus needed service while I was out of town. I checked the Internet and found Hendrick Lexus of Charleston in South Carolina. Andrew Jur the service consultant was excellent. My overall ex town. I checked the Internet and found Hendrick Lexus of Charleston in South Carolina. Andrew Jur the service consultant was excellent. My overall experience was excellent, as he actually listen to me. He took care of my problems and I was on my way in two short hours. I had expectations that sitting there all day as they were very busy. I would recommend this dealership. More