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Hendrick Lexus Charleston

Charleston, SC

4.9
1,800 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,800 reviews

February 11, 2021

I bought a Lexus ES 350 Ultra Luxury from Hendrick Lexus and was happy with the entire process. Credit to Caroline at Internet Sales Mr Le and also Oliver in finance. The car had great writeups the staff More

by BobF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oliver in Finance and Caroline from internet sales, James Le, Cole Beaver
Feb 11, 2021 -

Hendrick Lexus Charleston responded

Bobf, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! If you have any further questions, please give us a call. We're always happy to help!

February 11, 2021

I purchased a nearly new GX 460. Bill Ferguson in I purchased a nearly new GX 460. Bill Ferguson in service was, as he always is , my first contact. I have worked with him for service for years wit More

by summeg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rod Nebitt , Darryl Fort, Linda Barry, david wagoner, Bill Ferguson
Feb 12, 2021 -

Hendrick Lexus Charleston responded

Summeg, thank you for your kind words and this wonderful review! Summeg, reviews like this give us motivation and help us ensure we provide high-quality care. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2021

My husband and I just love Wilbur! He made us feel like family from the start. He was approachable, kind-hearted, and honest. It's hard to find good people in the world and Wilbur fits the mold. Thanks Wil More

by Staci Reed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilbur
Feb 11, 2021 -

Hendrick Lexus Charleston responded

Staci Reed, we are glad Wilbur could help! thank you for the second review about your experience. If you have any further questions, please give us a call. We're always happy to help!

February 08, 2021

Hang on to Jared — he does a great job. I’ll look forward to seeing him again. Very personable and gives good service. Got my car finished on time. More

by Adelaide
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Feb 10, 2021 -

Hendrick Lexus Charleston responded

Adelaide, thank you for your kind words and this wonderful review about Jared. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.

February 05, 2021

Jared is so helpful and nice. Service was excellent. Thank you for everything. We will be back next time we need more service for my car. More

by 4furbags
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Feb 07, 2021 -

Hendrick Lexus Charleston responded

4furbags, thanks for your praise and kind comments about our teammate Jared. Please don't hesitate to reach out if there's anything additional we can do for you.

February 05, 2021

There is long story about me and my daughters experience at Hendrick Lexus yesterday but I'm going to sum it up like this..... It's the 9th ending bases are loaded and Wilbur is at the plate with 2 strikes More

by swashington75
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilbur Wiggins
Feb 07, 2021 -

Hendrick Lexus Charleston responded

Swashington75, we're glad you had such a wonderful experience with us! We love your description. We are always more than happy to assist you if anything else comes up. Take care!

February 04, 2021

Bill Ferguson has been my service specialist for about ten years and two different Lexus vehicles. He has always provided me with the highest 5-Star assistance, regardless of the nature of the service wo More

by airnsea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Ferguson
Feb 05, 2021 -

Hendrick Lexus Charleston responded

Airnsea, thank you for your kind review; we are happy to pass along your comments to the teammate Bill here at Hendrick Lexus Charleston! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.

February 02, 2021

I visited Lexus of Charleston February 1st and was assigned to Chris Lowry in service. Chris was very personable and made me feel welcomed ready to accommodate my needs. He explained the services an More

by johndkaras
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Lowry, James Le, david wagoner
Feb 03, 2021 -

Hendrick Lexus Charleston responded

Hi Johndkaras, thank you so much for your positive comments about Hendrick Lexus Charleston and our teammate Chris. If you're ever in need of more help, please let us know!

January 30, 2021

Unfortunately my Lexus needed service while I was out of town. I checked the Internet and found Hendrick Lexus of Charleston in South Carolina. Andrew Jur the service consultant was excellent. My overall ex More

by L Humberstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur, Andrew Jur
Jan 31, 2021 -

Hendrick Lexus Charleston responded

Thank you for taking the time to share your recent visit details with us. We appreciate the feedback as well as the recommendation! Please don't hesitate to reach out if there's anything additional we can do for you. Until next time, take care.

January 29, 2021

Bill Lee was amazing! Coming in solo as a woman, he took all the stress away and showed me every detail on my car! Sold! More

by Ash1099
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Lee
Jan 31, 2021 -

Hendrick Lexus Charleston responded

Hi Ash1099, thank you so much for your positive comments about Hendrick Lexus Charleston! Please don't hesitate to reach out if there's anything additional we can do for you.

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