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Hendrick Lexus Charleston

Charleston, SC

4.9
1,717 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,717 reviews

December 17, 2020

Jared Young and his assistant Chris did a great job for us today. We appreciate having a loaner vehicle provided while our vehicle was being serviced. More

by Sam C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Welsh, Jared Young
Dec 21, 2020 -

Hendrick Lexus Charleston responded

Sam C, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. We are always more than happy to assist you if anything else comes up. Take care!

December 17, 2020

Jarad Young and his team did an awesome job on my car. He was informative and honest on the service my car needed. He took the time to answer all the questions I had about the service and not rush me, even t More

by lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Dec 21, 2020 -

Hendrick Lexus Charleston responded

Lisa, your satisfaction is our top priority. If you have any further questions, please don't hesitate to reach out!

December 17, 2020

Jared Young is my service rep, he is the best representative of Lexus of Charleston, the way he deals with you no wonder he is mentoring Chris. Jared is always courteous, friendly, and goes over More

by robertneelam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris, Jared Young
Dec 21, 2020 -

Hendrick Lexus Charleston responded

Hi Robertneelam, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

December 16, 2020

Always a fabulous experience with nick judkins!!! The service is always over the top!!! nick is always so informative friendly & respectful!! Very professional !!! Reason I will stick with lexus all abou More

by ggswoop
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas judkins
Dec 21, 2020 -

Hendrick Lexus Charleston responded

Ggswoop, we really appreciate your feedback about our teammate Nick! Please don't hesitate to reach out if there's anything additional we can do for you.

December 15, 2020

First class service. Mr. Andrew Jur is the type of person all businesses would like to have on their staff. Andrew explained in detail what was about to be done and the length of time to complete. More

by jackellconn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Dec 18, 2020 -

Hendrick Lexus Charleston responded

Jackellconn, we are so happy to read such a great review about Hendrick Lexus Charleston! We are always more than happy to assist you if anything else comes up. Take care!

December 15, 2020

I have been going to Hendrick Lexus Charleston since we moved here in 2004. We have never had a problem. the service people are great to work with. When I come I work with Jared Young and team. Thank you More

by navygirl76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Dec 18, 2020 -

Hendrick Lexus Charleston responded

Hello Navygirl76, we appreciate you taking the time to leave us this feedback about our teammate Jared. We are always more than happy to assist you if anything else comes up. Take care!

December 13, 2020

Great service, very helpful with all my inquiries and highlighted future concerns. I waited while my car was serviced and the waiting area was very comfortable. More

by TCA70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nick judkins
Dec 16, 2020 -

Hendrick Lexus Charleston responded

Tca70, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this response!

December 12, 2020

Jard exceeded my expectations. He was very professional, thorough and very knowledgeable. He also kept me apprised throughout the process by communicating personally with me. More

by terry.fox1016
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jared Young
Dec 16, 2020 -

Hendrick Lexus Charleston responded

Terry.fox1016, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2020

Very prompt and friendly service. This was our first service for our vehicle and we originally scheduled service on line where we indicated we needed a loaner since we live about 1 1/2 hours away. Bec More

by rdhardin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Barry, nick judkins
Dec 16, 2020 -

Hendrick Lexus Charleston responded

Rdhardin, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston with Nick. If you have any further questions, please don't hesitate to reach out!

December 11, 2020

Awesome dealership and awesome people! Nick Judkins was our service rep and he did a wonderful job taking care of all our needs! 5 star plus, guys! Thanks a lot! More

by gwilliamsoceandrive
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
nick judkins
Dec 16, 2020 -

Hendrick Lexus Charleston responded

Gwilliamsoceandrive, thanks for your praise and kind comments about our team. We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.

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