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Hendrick Lexus Charleston

Charleston, SC

4.9
1,801 Reviews

2424 Savannah Highway

Charleston, SC

29414

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Showing 1,801 reviews

March 06, 2021

I'm a long term service customer and Lexus owner. Relatively new to the area, therefore, first time buyer with Hendricks Lexus of Charleston. The sales team of Linda, Kaitlyn and Zephyr were professi More

by jm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Eich ....Five stars, Zephyr Chmura, Linda Barry
March 06, 2021

I'm a long term service customer and Lexus owner. Andrew Jur was the best service representative I've ever had the opportunity to work with. More

by jm
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Mar 08, 2021 -

Hendrick Lexus Charleston responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to be of service to you again in the future. Best wishes, Hendrick Lexus Charleston.

Mar 08, 2021 -

Hendrick Lexus Charleston responded

Jm, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hendrick Lexus Charleston. If you have any further questions, please don't hesitate to reach out!

March 06, 2021

Jared Young always takes excellent care of me! He identified the issue with my voice recognition feature and put me in a nice loaner vehicle while it was being repaired. More

by Julie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Mar 08, 2021 -

Hendrick Lexus Charleston responded

Hi Julie, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

March 05, 2021

My service was handled quickly and professionally-as always. Mr. Young explained everything to my satisfaction. I will recommend this dealer to anyone who asks. More

by vinyax
Recommend Dealer
Yes
Employees Worked With
Jared Young
Mar 05, 2021 -

Hendrick Lexus Charleston responded

Vinyax, we are so happy to read such a great review about Hendrick Lexus Charleston! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 05, 2021

Andrew Jur provided an exceptional customer service experience for me. My first visit to Hendrick, having moved here recently from Greensboro, NC. It was a great way to begin a service relationship. More

by rknupp50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Mar 08, 2021 -

Hendrick Lexus Charleston responded

Hi Rknupp50, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!

March 04, 2021

Jared Young provided great costumer service and explained issues related to my car very well. John Toraro is an excellent sales professional. I find him very trust worthy and enjoy working with him. More

by NewLexusOwner
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Totaro, Jared Young
Mar 06, 2021 -

Hendrick Lexus Charleston responded

Newlexusowner, we are so happy to read such a great review about Hendrick Lexus Charleston! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 04, 2021

Everyone talks about excellent customer service; few actually live up to the claim. Jared Young at Hendrick Lexus is what Rick Hendrick would expect and strive for in one of his dealerships. Competent e More

by cindyloulou
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Mar 06, 2021 -

Hendrick Lexus Charleston responded

Hi Cindyloulou, thank you for taking the time to leave a review for us at Hendrick Lexus Charleston. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!

March 03, 2021

Andrew Jur was absolutely fantastic. He took amazing care of me, and I am very thankful that he is my service representative moving forward. He couldn’t have done anymore to add to my experience MM More

by Michael
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Mar 05, 2021 -

Hendrick Lexus Charleston responded

Michael, we are so pleased you enjoyed your visit to Hendrick Lexus Charleston! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

March 03, 2021

Andrew Jur provided top notch service and recommendations. Prompt service and friendly atmosphere is greatly appreciated. I Highly recommend this dealership to any Lexus owners. More

by dobbsa2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Jur
Mar 05, 2021 -

Hendrick Lexus Charleston responded

Hi Dobbsa2000, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 03, 2021

Thank you to Jared Young - very friendly, professional, straight-forward, and communicated with me throughout the morning when I dropped my vehicle. Thank you again, Jared! More

by Mara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared Young
Mar 05, 2021 -

Hendrick Lexus Charleston responded

Mara, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick Lexus Charleston! We are always more than happy to assist you if anything else comes up. Take care!

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